Comments
Worst service and no punctuality
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25%
Complaints
4
Pending
0
Resolved
1
1. Vaigai Colony, Ashok Nagar, 12th Avenue,, Chennai, India
View all Tharai Travels contact information
When I was trying to cancel the ticket with the given PNR, it is saying that the ticket booked is INVALID.
I was shocked for a moment and approached the customer care number given in their website.
Almost for an hour, i have been set in a spin by the Tharai transport officials and gave the mobile number of owner ([protected]) to cancel the ticket from their agent ID.
Finally, I have been told that the tickets are now cancelled and said that the money will be refunded in a week's time based on the bank rules & regulations.
I waited for a week and found that the amount was not credited back in my account. Till date, I didn't get any response from Tharai travels on the money I have spent.
I suggest not to travel in Tharai travels as the people including the owner and irresponsible.
Regards,
Prabhu