Dear Sir/Madam,
On 9th Feb 2013 night i had booked 2 tickets to return from Salem to Chennai through a Agency in Chennai, to travel on 10th Feb 2013 Night, in which it mentioned as Tharai Travels Charged as Rs,998/- but when i approached for Boarding with my 1.5 yrs Kid and Spouse at 10:30 pm on 10th Feb 2013, i found that the bus is not a Semi Sleeper, when i enquired the Staff working there, they just made a rude answer and to go by other means of transport. at that late light where i can move with my kid and spouse. So kindly take necessary action regarding this as the Travel staffs were made me to suffer lot by psychology.
Then i made my travel by other Travel Agency by searching that late night with both of them.
Pls consider this as my humble request to take necessary action against these kind of Travel agencies.
Thank You
With Regards
Teen Raj Was this information helpful? |
When I was trying to cancel the ticket with the given PNR, it is saying that the ticket booked is INVALID.
I was shocked for a moment and approached the customer care number given in their website.
Almost for an hour, i have been set in a spin by the Tharai transport officials and gave the mobile number of owner ([protected]) to cancel the ticket from their agent ID.
Finally, I have been told that the tickets are now cancelled and said that the money will be refunded in a week's time based on the bank rules & regulations.
I waited for a week and found that the amount was not credited back in my account. Till date, I didn't get any response from Tharai travels on the money I have spent.
I suggest not to travel in Tharai travels as the people including the owner and irresponsible.
Regards,
Prabhu