[Resolved]  The India Today Group & Premier Sales Promotion Pvt. Ltd.) — India Today Book Club (The India Today Group) and Big City Promotions (Premier Sales Promotion Pvt. Ltd.) cheating Indians at large

Address:

New Delhi, Delhi

Dear Sir / Madam,

This is with reference to my purchase with ‘India Today Book Club’ - The India Today Group, whereby I was issued a Holiday package for 2 nights with Big City Promotions.

Big City Promotions allotted me Holiday Voucher number ITBC5410, which I submitted to them on 26/08/10 along with the Demand Draft of Rs 899/-. As per the terms I opted for 3 different dates with different locations between 16/10/10 to 22/10/10.

During the last one month, I called ‘Big City Promotions’ almost every day and till date they don’t have any clue of the allotment. From the last 10 days, their phone is always on IVR, I have stayed on the IVR for nearly 10 mins also but with no response.

At this juncture, I don’t know where I stand. I have not received the Holiday Package, which was committed to me by ‘India Today Book Club’ (The India Today Group) on my purchase. During this course I have also paid Rs 899/- to ‘Big City Promotions’ (associated partner of India Today Book club).

Could you please let me know what I need to do to get the benefits or my money back (from Big City as well as India Today).

Thanking you in anticipation.

Md. Waseem Khan
Mobile - [protected]