The Mobile Store / Fly Mobile E105 — Cheating & Misbehaviour

Dear sir,

I Vijayan. V, address of No : 66 Mangl amman koil Street, Butt road, Chennai - 600016 Mobile no: [protected], purchased a [mobile (Fly E105) IME No: [protected] dated on 06/05/2009 at The mobile store (Sembiam Perambur - Ph: [protected]) Invoice no: TN/01259/00001/9330,
CST No: 99214DT.31.08.2006] problem with the mobile is blank display, we have asked the mobile sales person he told go to fly service center they will give you a DOA certificate after then we will give you a new mobile they said. After getting DOA Certificate from Fly Service center (DOA Certificate Work order No: SWT1317) they are saying it will take couple of days they said, and the sales person and the Associate Mr. Rupesh Babu Mobile no: ([protected]) are not responding and handling the customer roughly. there is a another problem in this The Mobile Store (Fly E105 ) model is one accessories (T-Flash card) is missing. I have wasted two days for this problem and loss of pay in my company i suffered too much for this problem. Kindly take necessary action on this The Mobile Store (Sembiam Branch) Essar Telecom Retail Ltd New no 180, Old No 242, Papermills road, Sembiam, Ph No:[protected]. and i enclosing the document here with

Regards
Vijayan V
No : 66 Mangl amman koil Street,
Butt road,
Chennai - 600016
Mobile no: [protected]
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FLY MOBILE & MOBILE STORE — Cheating with customer

Dear Sir,

I Purchaged FLY 2040L mobile set from The Mobile store in connaught place, New Delhi on 26th Feb at a cost of Rs.4349.

from a very first day itself the phone started giving problem. I got it checked from Mobile store (C.P) and they refused to help out in any way & just said that fly only would do the needful. the shop is no more responsible for the product once it sold out.

I sent 5 time the set with my boy to the service centre Nehru but they have refused to replaced the phone and till day my set position is same & i am not using since 04 month back.

I really cheated by FLY with regard to the product bought. These foreign companies get into India and cheat the citizen by selling these kind of product.

I am salaried person & can not keep affording to by other cell phone. And also the mobile store is cheating consumers by prompoting such gadgets which are not performing well in the market. They are also not helpful incase of any complaints.

Hope this report will help in either replacing my cell phone of giving me full refund.

Awaiting for your favorable response.

Best regards

ASHOK DUBEY
Mob. [protected]

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