[Resolved]  The Mobile Store — non delivery of mobile and no refund

Address:

Maharashtra

I had purchased 2 mobile phones from the mobile store website. the mobile phones are Ray M31 and C25, order number[protected]. The amount charged was Rs. 1998. Of this the amount, Rs.1009.00 for C25 was refunded within one week due to non availability. But the M31 mobile was not delivered for 3 weeks. After numerous complaints, the asked to collect a M31 handset, but it was damaged. I did not accept it. But now, till date they have not refunded the payment nor have they refunded the balance amount.

As proof i have the online payment confirmation receipt and also the email communication done with the mobile store.

Please help.

Naman Madia
mumbai
[protected]