[Resolved] Themobilestore — not refund my amount | |||
Sir,i recharged my mobile online through themobile store website"themobilestore.in".on 7 feb 2013 recharge of rs 127 order number[protected] and one other recharge of rs 110 dated 8 feb 2013 order number[protected],both recharges were failed and amount deducted from my bank account.I registered complaint for both and from that time till now both orders are showing a status of refund pending on their website.I called them by phone ,they told me that refund regarding order dated 7 feb is under progress and order placed on 8feb they dont have record of any such order in their database,but on their website both orders are showing "refund pending" status.I got a call from them,that they have refunded my amount to my bank account.I conformed from my bank and have not received any amount from mobilestore to my bank account.After that i called them again,but everytime they tell me to wait.They have a policy,that if an order fails,amount will be refunded within 14 days maximum to bank account,but today a month and more days but i have not received my amount back.Please help me.Thanku. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
36%
Complaints
489
Pending
0
Resolved
175
1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
View all The Mobile Store contact information
Post your Comment