Timesdeal.com — Coupon not received : Money deducted

Address:

West Bengal

I haven't received the coupon even after my money is deducted on Dec 1, 2011.

I had found out the transaction details from the bank.

Order No: TD121314

Trace No: [protected]

ATRN [protected]

Merchant Order No: TD121314

Then I get back to timedeal.com

As per them 'for the order no:- TD121314, we would like to inform you that we have received your payment and your coupon has already been expired. So, we are unable to help in this regards.'.

My question is why my coupon is not delievered to my email id / mobile no.

PFB the link for communication...

http://timesdeal.com/feedback.php?ticket_id=MDMzMzEzMzM=

Now a days, they are replying nothing & joking with me by simply putting blank comment.

Could you please look into this & kindly take action against those unethical business moves to harass common people like us.