[Resolved] Toshiba Laptop — sound problem and last call pending-modem not fitted

[Resolved] Toshiba Laptop — sound problem and last call pending-modem not fitted

M mukul gupta from Mumbai, Maharashtra

my laptop mother board was replaced and at that time modem was not fitted as the service engineer could not remove it from the defective mother board and told me remove it in office and fitback. that complaint is still pending since 4 months. now i have sound problem and proper sound is not coming making laptop non usable for palying movie, internet calls etc. pl arrange to atttned the call urgently. pl also look into the reasons for not attending the pending call and reasons of no foloow up by ur senior managers of pending complaints. the pending work is propperly endorsed by me on job cards. laptop sr no. is z7406879q, model-PSAF3L-0SR012 and under warranty. an early response to both my repair call and feedback for no follow of my earlier pending work. mukul gupta 5036, 5th floor, 11 high, ONGC, sion-bandra link road, dharavi, mumbai [protected]/[protected]ff) Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Bhushan Madan

from Mohali, Punjab

Toshiba — SOUND AND MODEM PROB.

I Purchased a brand new toshiba laptop but after installation of the softwares i was shocked to know that there is no modem in the laptop which i was not informed. I was continously talking to the sales guy about using the modem and the fax software but either he too was unaware if the fact or was just making me fool for sales benefit. Also the sound output from the laptop is very low.