Toshiba India Customer Care
Toshiba India Pvt. Ltd.
Customer satisfaction rating: 1%
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373
COMPLAINTS

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

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Address
3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
70
52

Phone:

Fax:
Fax:
+91 12 4499 6611

Additional info
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
Altius Olympia Technology Park,
Sidco Industrial Estate, Guindy,
Chennai - 600032, India
Tel: +91 44 4299 4353

Gujarat Office:
Mr Vijay Tewari,
302, Kaycrest, 41, Parimal,
Ellisbridge, C.G. Road,
Ahmedabad-380 006,
Gujarat

Hyderabad Office:
DBS Business Center, DBS House 1-7043-46
Sardar Patel Road, Secunderabad
Hyderabad – 500 003
Tel: +91 40 4050 9200, Ext : 216

Indore Office:
Mr. Rupesh Singh
111, Royal Ratan
7, MG Road
Indore - 452001,
Madhya Pradesh

Kochi Office:
Business Communication Centre
Chiramel Chambers, Kurisupally Road,
Ravipuram, Kochi -682 015.
Tel:- +91 48 4235 7107

Kolkata Office:
Mr Niloy Sengupta,
DBS House, 10/2,
Hungerford Street,
Kolkata-700017
West Bengal

Mumbai Office:
C&B Square Building,
6th Floor, Plot No 601, 127,
Andheri Kurla Road,
Chakla Andheri, (East),
Mumbai 400059, India
Tel: +91 22 6191 1500
Fax: +91 22 6191 1540

Pune Office:
Toshiba India Pvt. Ltd.
Mr Viraj Hardas
Atharva Services,
Plot no.25/3, Satpute Bhavan,
Shivaji Nagar,
Pune-411005,
Maharashtra

View More Information...

Customer satisfaction rating
1%
Complaints
373
Pending
0
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm

Toshiba India related photos (32)

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Toshiba India Customer Care related pictures (32)

Toshiba India Complaints & Reviews

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Toshiba India — TOSHIBA LED TV - Bad service after sale in warranty

 prinklegulati on Jan 17, 2017
Dear Sir/Madam,
i want to bring following point into your knowledge.
1. That, I was using Toshiba LED TV Model No 32PT200ZE and Serial No 049T42014956K1. LED TV Display was not working. As the LED TV was under warranty, i registered a complaint to Toshiba Service Center in September 2016 . The service engineer visited my house on very next day but he said that panel needs to be changed . After lot of wait, he said that Toshiba company had discontinued to make panels. so you will get refund of all cost .
2. But, even till date, neither i got any refund nor replacement as assured...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Docking station adapters

 deepakupadhyay007 on Jan 10, 2017
I am very much shocked the way the complaints are being taken up and no contact with the customers. Our two docking station adapters are not working and i already raised complaint to the company its been 5 days no body has contacted i have to contact every time to the company and our work is suffering very poor service of Toshiba. I haven't expected this from Toshiba...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Toshiba India — Pathetic support services for led tv

 Ashok Pr. on Jan 8, 2017
I logged the complaint# 0021933 on 17/11/16 regarding my led tv not working, which is still under warranty. The complaint has not been resolved till date and it is already more than 1.5 months.

I haven't experienced such sort of delay in service in the past from any of the brands that i have used. I can very well judge now how is the after sales service of toshiba and i am already regretting my decision to buy a toshiba product....
Complaint comments  Read comments Complaint category TVs

Toshiba India — LED 32"

 dhimanrk on Jan 6, 2017
TOSHIBA LED TV

I have purchased Toshiba LED 32: vide bill no.11770 dt.17/08/2015. Mr.Puneet has told me guaranty of 3 year on this LED. Mr.Puneet has agree the same during my meeting with him. Now its mother board is not working since 23/12/2016. Toshiba customer care is not fulfilling its guarranty. I request you to please do the needful immediately. However Mr. Puneet has assured me to do the needful by today.

I was purchasing only Sony LED, what Your sales representative Mr. Puneet at Ashoka Trading Co. assured me again & again.

RAKESH KUMAR DHIMAN
Complaint comments  Read comments Complaint category TVs

Toshiba India — Non availability of technician for servicing

 Jay Kishan Shaw on Jan 2, 2017
I am Jaykishan Shaw, have already complaint for servicing of my Toshiba LCD TV MODEL NO TOSHIBA 29P 1300ZE, in toshiba customer care centre by phone. They replied that they will come within 10 days but after several reminders, month has passed but still they have not taken any initiative regarding this.

Kindly solve this matter at your earliest, am not getting any option for solve this.
Please help me....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Toshiba India — LED TV panel problem within warranty period

 amitavaz mitra on Dec 25, 2016
Dear sir,
my led tv model 39p2305ze sl no e21x15h00769c1, purchased on 18/07/2016 was not working since november 2016, handed over the same to M/s SD Electronics Siliguri, on 29/11/2016, reference no TIPLSRYH0037150 AND TIPLCUSYG0006602. Till date I have got no information as regarding the repair/replacement for the same. Kindly take action sens me a note of confirmation.
Thanks.
A.Mitra
Siliguri...
Complaint comments  Read comments [2]Complaint category TVs

Toshiba India — Complaint TV is Not working

 Mukesh1235 on Dec 23, 2016
Dear Sir

Complaint ID SRXH0024429

Now, 15 days finished but no response from your company and i don't know why but your customer care are not even attend my phone calls. Now I'm Frustrated and fed up with you and your company and i am going to Consumer court with all document including bills, warranty card, our mail conversation and Complaint Id and i will aware customer that not to buy any think of Toshiba brand. and give me your personal contact no. for direct calling.

Product
SERIAL NO. - E21X14400019LI
MODEL NO.- 32P2305ZEso...
Complaint comments  Read comments [2]Complaint category TVs

Toshiba India — Led tv refund

 mastervinayak on Dec 22, 2016
Complaint no.SR9H0039685, dated on 21 september 2016 . My led tv is not working, technician of TOSHIBA had checked the tv and he told me your tv can't repaired . He forwarded his report to TOSHIBA .Service center called me and tell me that you will be refunded within 45 to 6o days but till date 22 DECEMBER 2016 TOSHIBA did not refund me.I was called to service centre but they told me that ask to customer care of TOSHIBA but no any number of customer care not available, what can i do to get my refund.My contact no, 8454942810...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Delay in Refunding my TV amount

 hitesh_thakur on Dec 22, 2016
I took Toshiba 29 inch TV in January 2014 with 3 years warranty. I have raised complaint about blue screen on 18/10/2016 with SR # TIPLSRXH0027993. The engineer Akhilesh Kumar (9619480558) visited and found out that the TV is not repairable. He therefore told me that people from Toshiba will come and take the unit and refund the amount through cheque. I have been chasing them since then but they are saying that the company has still not processed the cheque and they are unaware on the status of the same. It has been a long time now and their landline number is also not answering.

Please...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba photocopier-delayed service

 mimsnurse on Dec 16, 2016
08/ext/mimscon/112/2016 16/12/2016

To
The customer service manager
Toshiba service center
Gurgaon
Haryana.
Sub: toshiba photo copier complaint not resolved even after one month reg:
I would like to invite your kind attention that the photocopier machine (Toshiba copier-2006 dragon-std (In) cygd26381) which was malfunctioned one month before was not resolved till date. The problem was registered on 31st october, 2016 by phone (Complaint no: 8602991637). Though the service person attended twice, was not able to correct it due to the power supply...
Complaint comments  Read comments Complaint category Products & Services

Toshiba India — Juicer mixer grinder

 Isankm on Dec 16, 2016
I have purchased your mixer before a month but now it is not working properly.it stops automatically after running of 3-4 minutes continuously and then not start even after reset many times
Please resolve my problem
Name-isank mishra
City-unnao(Uttar Pradesh)
Contact no.-8090431837
Product type-juicer mixer grinder
Month of buy-November-2016

Your customer care no.not available n whatever available is all time busy and not reachable one of the worst service you are provided to your customers please resolve my problem as soon as it is possible...
Complaint comments  Read comments Complaint category Appliances

Toshiba India — Service request (sr) no. is tiplsryh0007568 dated 06/11/2016 regarding model no. is 40l2400z

 shravan lakhotia on Dec 15, 2016
We had filed a complain having service request (sr) no. is tiplsryh0007568 dated 06/11/2016 regarding model no. is 40l2400z purchased by us on 24/1/2015 under warrenty of 3 years. this complain was attedded by service engineer mr. sushil gupta and the panel was found defective. all photos have been mailed by your service eng. mr. sushil gupta ji of kanpur to your head office as panel is not working which is to be replaced under warranty. it has already been over 37days therefore we request an urgent action. we are advised that replacement has to come from noida. we have tried to contact mr. anurag...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba 29 inch led tv not working

 Anand Sisodia on Dec 13, 2016
Our 29inch led tv under warranty stopped working since 19th aug'16. On a complaint made toshiba technician visited on 22th aug and found the part for display of picture is defective and he would come back within a
Week with the required part. He did not however turn up even after 15 days. Since then i am struggling to get update regarding my tv repair but noone from toshiba has any idea. Its almost 5 months now that my old parents are without tv. Only false commitments from customer care and hearing lies from service center guys.
Noida regional manager (Anurag gupta-09560166550)...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — LED TV 39 inch

 Ajay Kartik on Dec 10, 2016
Complainant Name: Ashwani Kumar
Mobile No.: 09541425489/9896387507
Email: ajaykartik15@gmail.com
I bought 39 inch LED TV, Model No. 39P2305ZE from (the then authorized dealer of Toshiba) M/s Ashoka Corporation on May 04, 2014, Ambala Cantt with a comprehensive 3 year warranty.
Following are the bill details:
i) Date: May 04, 2014
ii) Bill No.: 6667
iii) Amount: Rs.33900/-
iv) Name on the bill: Ashwani Kumar (Complainant name)
In Aug 2016, black lines started appearing on the screen. When the problem prevailed, I made a complaint to...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Not Replacing/Repairing Toshiba LED 40 inch TV

 akshayghai on Dec 7, 2016
I had made a compliant on 7th of last month regarding LED TV not working properly & having one BRIGHT line coming in upper part of TV & it took 6 Days to engineer to come for a visit. On engineer's visit the TV was opened by him making things more worse & whole sceen has washed out colors. He informed the LCD panel is having issue needs to be replaced from that day its almost a month from date of complaint no result in replacing/repairing. It seems TOSHIBA in INDIA is selling 3rd grade products as Rs.35000 going bad in 2 years is worrisome for the brand in INDIA as well as abroad. Please refund...
Complaint comments  Read comments Complaint category TVs

Toshiba India — 32pt200ze

 faizalkv on Dec 2, 2016
I bought Toshiba LED tv 2 year back. At the beginning itself tv stopped receiving remote signal. After continues call and mail to toshiba they replaced the board and was working since last month.

Now lines are coming on the display and not able to watch TV

I put up a compliant on toshiba through telephone on 14 th November, Nobody come to home for repair, i rushed to the nearby service center with my tv. They said board has gone, need replacement. He took some photos of tv and board, and mailed to toshiba. Now i am waiting. Every time when i am calling to Toshiba they...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — LED TV Display Problem

 ramya.p. on Nov 29, 2016
We purchased a Toshiba LED T.V. model no. 40L2400ZE serial no. E496D4J00797V1 from Value Plus Vaishali, GHZ. wide inv. no. VARI-04342 dated 17/1/2016 with 1year warranty extended upto 3years.
The display stopped appearing on 25/06/2016 and was replaced on 10/07/16. Again the display stooped appearing on 15/07/2016 and was replaced on 3/8/2016. The display problem again started on 19/08/2016 and complaint had been lodged on the same date under complaint no. SR8H0033676.
It is now more than 3 months, no action has been taken till date inspite of repeated emails and telephoning request.
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba LED TV Non-Functioning

 Tarique Mohd. Ibrahimi on Nov 23, 2016
This is to kindly inform you that, my LED TV is not working due to some internal issues. As it is in warranty period so I have filed a complain for the same on 5th of October. Later a visit was given by the Toshiba representative on 15th October and after monitoring of the LED TV a phone number (Mr. Anurag - 9560166550) was suggested by the representative for further enquiry.

When i enquired on the given phone number no one responded, so after trying several times I filed another complain the above issues on 9th November. But again there was no response from the company side. I am...
Complaint comments  Read comments Complaint category TVs

Toshiba India — LCD TV 32 Inch

 krishna bansal 90 on Nov 22, 2016
Sir,
I had done complaint of LCD TV on Toshiba Help line number on dt 16th Nov 2016 through my mobile no 9456239938. I also call on 21st Nov 2016 to help line no regarding my complaint they replied that we had send the request . But nothing had been done till date. I dont even received a call from the service centre regarding the complaint Kindly get my LCD TV repair immediately...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba 32: led tv not working

 G.s.Ramasubban on Nov 21, 2016
Above TV under warranty stopped working since 17th Aug'16.On a complaint made Toshiba Technician visited on20th Aug and found the part for display of picture is defective and he would come back within a
week with the required part. He did not however turn up even after 15 days.Again we contacted Toshiba around12-13 sept and we were informed it would take 40 -50 days to resolve. From 6th Nov we have been chasing to find the fate of our complaint. Even today we are asked to wait for some more time. We are without TV for the last 100days.
No official of the Toshiba is prepared to commit...
Complaint comments  Read comments Complaint category TVs

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