Toshiba India Customer Care
Toshiba India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon District
India - 122002

Customer Care Phone Numbers and Contacts



+91 12 4499 6611  

Additional info
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
Altius Olympia Technology Park,
Sidco Industrial Estate, Guindy,
Chennai - 600032, India
Tel: +91 44 4299 4353

Gujarat Office:
Mr Vijay Tewari,
302, Kaycrest, 41, Parimal,
Ellisbridge, C.G. Road,
Ahmedabad-380 006,

Hyderabad Office:
DBS Business Center, DBS House 1-7043-46
Sardar Patel Road, Secunderabad
Hyderabad – 500 003
Tel: +91 40 4050 9200, Ext : 216

Indore Office:
Mr. Rupesh Singh
111, Royal Ratan
7, MG Road
Indore - 452001,
Madhya Pradesh

Kochi Office:
Business Communication Centre
Chiramel Chambers, Kurisupally Road,
Ravipuram, Kochi -682 015.
Tel:- +91 48 4235 7107

Kolkata Office:
Mr Niloy Sengupta,
DBS House, 10/2,
Hungerford Street,
West Bengal

Mumbai Office:
C&B Square Building,
6th Floor, Plot No 601, 127,
Andheri Kurla Road,
Chakla Andheri, (East),
Mumbai 400059, India
Tel: +91 22 6191 1500
Fax: +91 22 6191 1540

Pune Office:
Toshiba India Pvt. Ltd.
Mr Viraj Hardas
Atharva Services,
Plot no.25/3, Satpute Bhavan,
Shivaji Nagar,

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm

Toshiba India related photos (54)

Complaints with pictures are more trusted and informative    View all

Toshiba India Complaints & Reviews

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Toshiba — second lcd tv of toshiba in last 5 years which is under complaint.

 Brezhnev Brezh on Jan 15, 2018
Hello there...
Would like to let u know that this is our second lcd tv (Model no. 32p2400ze) of ur company which is in defect. Also regret for the purchase of your product which we believed was a good choice.
However, we followed the process of informing your authorized dealer about the complaint and their visit gave us another shock of spending more bucks for the same product which is unacceptable.
It's really sad to spend so much money on tv which gets defected within 2 years of its use.
Hence i request the authorized dept. Or the person of the same company to do...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — toshiba ac stopped working after 3 years .

 Akshat7668 on Dec 30, 2017
I purchased 4 toshiba ac from lucknow 2 years back and now none of then is
Working. The dealer is suggesting me to get the ic of all 4 ac replaced
Which will cost me around 2 lakhs. I wanted to know if after every 2 years
Ill have to get the ic’s replace and spent another 2 lakhs. If there is a
Problem with all the ac right after the warranty period expires then it is
Likely to happen even after i replace the current ic. I am ready to pay the
Charges provided that it does not happen every year.

This is not possible and i wanted to know if...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — toshiba led tv not working properly

 Yesu babu N on Dec 24, 2017
Our tv is not working properly, picture is not coming. Our tv model 32p2400ze is purchased on 16th, may 2015 from vijaydigital, grand plaza, gt road, chandana brothers complex, guntur, andhrapradesh. With a warranty period of 3years. The warranty card number is t0282350. Now they are not responding properly. We are requesting you please enquiry about it and help us as early as possible...
Complaint comments  Read comments Complaint category TVs

Toshiba India — tv related complaint last one but no solution

 prem21 on Dec 23, 2017
I have purchased toshiba tv in june-15 to croma outlet and also purchase 2 year extended warranty card. Last one my tv problem so i am complaint to toshiba service center and i give tv for last week date on 13.12.2017 at krishna service but till date no solution for this. Without tv life is boring so please help me for this matter.
Prateek waghela
Complaint comments  Read comments Complaint category TVs

Toshiba India — not providing the service of led tv

 abhayatlast on Dec 22, 2017
I purchased toshiba cricket series led. Now this tv is not working and it's under waranty, i lodged the complain on 15th november 2017 on toshiba customer care, engineer visited at my home on 17 nov 2017. He told me that we have to change the parts, and till date i have to wait for change the parts. I discussed many times on customer care, each time they said that you have to wait few days. Then i got a mobile number from toshiba customer care regional manager mr. Pramod - [protected]. I also discussed my problem with him many times at the end he told me that our company not running fine so we didn't...
Complaint comments  Read comments [2]Complaint category TVs

Toshiba India — toshiba led tv problem

 prafulkumar barapatre on Dec 15, 2017
I purchase the toshiba led tv from vijay sales, andheri w mumbai still in warranty period. Due to problema in tv, service center person pickup my tv before 2 months and provide me receipt. But still not repaired my tv and when asked for the same give me the reason as panel of the tv not available. But not confirm when it is available and repair my tv. It's worse service by toshiba....
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — i am complaining about my tv - led (toshiba)

 Nidhi Dahiya on Dec 15, 2017
We bought our toshiba smart led tv on[protected]. We lodged complaint in june, 2017 and till date the complaint has not been resolved. I made visited vijaysales and even they are not cooperating at all. Toshiba people do not bother at all and till date we have not been contacted by either toshiba or vijaysales to resolve the complaint. The tv is dead for last 6 months. An absolute waste of inr 85000....
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — toshiba tv 32l5400ze model sr no: sr550012607 for details regarding the service problem

 grramanan on Dec 12, 2017

I bought a Toshiba TV on 2014. The TV stopped working after 11 months. so i logged a complaint and the service personnel visited my home and confirmed that the panel is faulty and said a new TV will be provided since the TV was under warranty. I was not satisfied with the default alternatives offered and picked 32L5400ZE model by paying an additional amount. This TV also started to have problem in 10 months. The problem we faced was that, a lock screen started to appear and regardless of the password we gave the password screen does not get dismissed, we did not setup this...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — warranty not honoured on tv plus bad quality of tv,s

  Ak Jain on Dec 12, 2017
I have purchased an toshiba 40 inch led tv on[protected] with 2 years extented warranty valid till[protected] from abelectronics mohan sing market rk puram new delhi.
The tv is not working and they do mot want to repair as they say they do not have received sms for the extenred warranty which was sent on the day of installation itself. They say panel has gone and asking rs. 33000/- for the panel plus installation charges for a simple 40 inch led taken at 52 k - afterwards prices further fallen.
Also the tv panel gone so quickly shows bad quality of product...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — complaint against service centre techno plaza, sodepur, west bengal

 SANTANU NANDI on Dec 9, 2017
Since our tv (Model 32l2400ze, sl. No. E51x25h00657ki in the name of my father sri gopal ch. Nandi) was out of order (Sound was coming, but picture was not visible) i contacted your authorized service centre, technoplaza, sodepur, west bengal ([protected], [protected]). They informed that service charge of rs. 690/- is to be paid. After checking, representative sri sudip, [protected] informed back-light had to be changed, for which price to be paid separately rs. 5, 000/-. The total amount paid was ts. 5, 690/-. Since it is your authorized service centre, i had no other option but to agree. He did...
Complaint comments  Read comments Complaint category TVs

Toshiba India — defective toshiba internal hard drive 1tb

 Mohan@1 on Dec 6, 2017
I have purchased hitachi internal hard drive 1 tb with 5 year warranty from my home town, karnal haryana. This year it got detected and i went to the shop keeper from where i have purchased it, shop keeper told me to keep it with him so that he should claim the warranty from company. Due to no service center or pick up facility i have to give hard disk to shop keeper. After approx. One month the shop keeper got it replaced and charge me rs.500/- for it as courier expenses etc. But i ever think i have to face such a problem after purchasing a branded toshiba hard drive, really very disappointed....
Complaint comments  Read comments Complaint category Computers & Accessories

Toshiba India — toshiba laptop

 shangan06 on Nov 30, 2017
My son in law purchased in usa toshiba laptop satellite model l55w-t5252 sno 8f030177s part no pslrau-00g008 in august 2016 and gifted it to me for use in india. This became defective - no display just 10 days after guarantee period
Toshiba service centre in chennai evaluated it and informed me that mother board is to be replaced but they could not give me the price of motherboard
Can you pl let me know the availability of this mother board and its price?
This defective laptop is with me
My email id is
Ph no is[protected]
Complaint comments  Read comments Complaint category Laptops / Notebooks

Toshiba India — cctv hard disk

 SOBAN G. on Nov 27, 2017
I bought a cctv from amazon in the month of september 2017. It includes 2tb toshiba hard disk. I installed the same and it was working fine for one month. After a month its stopped working.
I have 1 year warranty for the same. I don't know to whom i should contact for this. Please do the needful.
For more information i attached the pic of the hard disk....
Complaint comments  Read comments [3]Complaint category Computers & Accessories

Toshiba India — juicer mixer grinder complaint on Nov 26, 2017
I have purchased a juicer mixer grinder it was not working properly i am facing very problem i am calling to your customer care number regularly but no any answer from your customer care and one time your reprentative pick up my call and tell me we are not solve issues of juicer mixer grinder we are taking care of services of laptops please provide me a better solution i have purchased juicer mixer before 6 months (25 may 2017) and i am facing issues on regular basis....
Complaint comments  Read comments Complaint category Department Stores

Toshiba India — toshiba tecra c50

 rohithp008 on Nov 22, 2017
I am not getting a new keyboard for my laptop. It's been a month i have been searching for it. I have given my toshiba tecra c50 laptop for service in two service centres and they had asked me to change the keyboard as it is not working i agreed to the proposal and they told they ll change and give it within a day. After a week, they told they didn't get the keyboard for this toshiba model. Then i gave it to another service centre and they too told the same. If you can't provide accessories on time, why are you bringing a new model to the market? My laptop is only one and a half year old....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Toshiba India — toshiba led 32l5400ze smart tv motherboard

 rekha madhok on Nov 20, 2017
I bought this smart tv on 5.11.2016. After few months, it started giving troubles. Your engineer once came and told us that mother board is not working properly and hence replaced our smart mother board with an ordinary one and took it to get it repaired.
Till now, our original mother board has not been replaced.
Please take an action at the earliest possible as even this ordinary mother board is not working well and the tv gets stuck on its own.

Our address is : 125-a, pocket-6, mig, phase-3, mayur vihar, delhi-110 096.
Tel: [protected]
Complaint comments  Read comments [2]Complaint category TVs

Toshiba India — toshiba 1 tb mq01abd100 laptop hard disk

 omrajneesh on Nov 20, 2017
I purchased toshiba 1 tb mq01abd100 laptop hard disk from snap deal last month because i got the one year warranty and after installation its performance get deteriorate, hence i want to be replace with another.
As this product having one year warranty i requested you kindly replaced it with another one. I have written mail to the below mention mail id and taking follow up but still not get any positive response.,

Awaiting for your positive response....
Complaint comments  Read comments [2]Complaint category Computer Hardware

Toshiba India — led tv service in warranty

 Praveenalavala on Nov 19, 2017
I had contacted toshiba customer care thrice in the last few months. They are taking the complaint, but no one is attending to close the issue. At least no response in capital city like vijayawada in andhra pradesh state. Warranty will expire in few days. No proper information in online. Updated data is not available in their website.

Praveen alavala
Complaint comments  Read comments Complaint category TVs

Toshiba India — non existent service for toshiba lcd television

 Davis P.B. on Nov 16, 2017
I bought a toshiba lcd tv from flipkart in february 2015. Within 6 months the panel failed and after much effort and talking with all the top people in toshiba, i got them to replace the television. Now another problem with the replaced set is that the display has failed. I am currently put up in hosur and i called the toshiba call centre to register the complaint on sept 04 2017. My complaint no. Is tiplsr029h05278. Nobody came to attend the complaint. The service centre alloted was
Jeeves consumer services c/o, kayal communications
Address:3-c, first floor, near lic office, kandasamy...
Complaint comments  Read comments Complaint category Appliances

Toshiba India — refrigerator

 Dahiya Amit on Nov 9, 2017
Cooling issues. Contacted CSC and they have been paid 6050 but I am not satisfied with the services. CSC has given the mobile no. [protected], Technician: Mr. Kuljeet Singh (M): [protected]
Please proceed further to provide solution.
Enclosed the bills already paid.
Concerned person contact no. (M): [protected]
Address: 5, Babar lane, Bengali market, Delhi-110001...
Complaint comments  Read comments Complaint category Refrigerators

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