Toshiba India Customer Care
Toshiba India Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
418
COMPLAINTS

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

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Address
3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
96
down
68

Phone:

Fax:
Fax:
+91 12 4499 6611

Additional info
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
Altius Olympia Technology Park,
Sidco Industrial Estate, Guindy,
Chennai - 600032, India
Tel: +91 44 4299 4353

Gujarat Office:
Mr Vijay Tewari,
302, Kaycrest, 41, Parimal,
Ellisbridge, C.G. Road,
Ahmedabad-380 006,
Gujarat

Hyderabad Office:
DBS Business Center, DBS House 1-7043-46
Sardar Patel Road, Secunderabad
Hyderabad – 500 003
Tel: +91 40 4050 9200, Ext : 216

Indore Office:
Mr. Rupesh Singh
111, Royal Ratan
7, MG Road
Indore - 452001,
Madhya Pradesh

Kochi Office:
Business Communication Centre
Chiramel Chambers, Kurisupally Road,
Ravipuram, Kochi -682 015.
Tel:- +91 48 4235 7107

Kolkata Office:
Mr Niloy Sengupta,
DBS House, 10/2,
Hungerford Street,
Kolkata-700017
West Bengal

Mumbai Office:
C&B Square Building,
6th Floor, Plot No 601, 127,
Andheri Kurla Road,
Chakla Andheri, (East),
Mumbai 400059, India
Tel: +91 22 6191 1500
Fax: +91 22 6191 1540

Pune Office:
Toshiba India Pvt. Ltd.
Mr Viraj Hardas
Atharva Services,
Plot no.25/3, Satpute Bhavan,
Shivaji Nagar,
Pune-411005,
Maharashtra

View More Information...

Customer satisfaction rating
1%
Complaints
418
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm

Toshiba India related photos (34)

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Toshiba India Customer Care related pictures (34)

Toshiba India Complaints & Reviews

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Toshiba India — Led tv and other consumer product

 subhash468 on Apr 23, 2017
Company had sold number of products in india and now stop selling in india. No product support available and deploy other service provider who cheating and asking for huge money for service and parts. I approach to the company their high officials also not bothering to their customers. Totally fraud and cheating to their customer by not providing and service support.they have outsource the service to some other party and they are cheating and have rude behavior....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba LED TV returned in unrepaired and cracked state

 mghadi on Apr 19, 2017
I own a Toshiba LED TV Model No. 55L5400ZE, Serial No. V66A00873900. The display went off on 7th April 2017 night. On 8th April, we looked up Google for the Toshiba Customer Support No. and contacted them on Toll Free no. 180030027159. A lady took down our details stating that a technician will contact us. A technician did contact us and came a few hours later to inspect the TV. He confirmed that the display needed to be replaced and that it would be done within 2 days. He inspected the TV and the same was in good condition when he took it. He provided an invoice and complaint no.- 40000708. At...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Please refund my money

 Junaid Parvez on Apr 10, 2017
Respected sir 30/7/2014 ko maine toshiba led tv leya tha aur uske near 3month main hi us main problem ane lagi thi engginer company se ate the or problem dekh kr khte the k is ka ek part kharb ho gaya hai wow out of stock hai atte hi aap ka yeh part change ho jaiga.
Sir 1saal aisi hi inhone kharb krdeya 2 bhi aur ab iski warantee khatm hone walli hai .
Aur kuch din phele inhone kaha k aap k paise refund ho jaige lakin abi tk kuch nahi kiya . Tv aisi hi band pada hai jb se.
Aapse request hai k aap hamare paise refund krde plez...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Hard disc drive

 Srilaxmi Vasudevan on Apr 7, 2017
I had a problem with my laptop before. my hard disc hard got corrupted. as my lap was in warranty period service engineer replaced the hard disc but i didn't get sufficient time to copy my data. as my d drive had got corrupted i could nt recover my data and the service engineer told that they cant do any data support so i gave it to someone whom i knew to copy my data but as i had to hurry up because the service engineer was asking for the hard disc, some data were left without copying . so when i checked the data i saw many data was missing . please i want the hard disc for completely copying my...
Complaint comments  Read comments Complaint category Computers & Accessories

Toshiba India — Toshiba led tv 40 inch 40l2400ze

 udayms on Apr 4, 2017
I had purchased above tv from adishwar india limited, 5th block jayanagar, bangalore on 08.04.2015. Bill no. 271122. The said tv did not work on the first day itself. I had to lodge the complaint on the very first day itself. One service engineer by name mahesh, said... It to be a problem of electrical circuit at home. We got checked it up and there was no problem with electrical circuit. The same was conveyed to him. Another service person attended and rectified the problem in the tv. Again on 25th jan 2017 (While the tv is still under warranty), it stopped working. We registered a complaint through...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Service center not responding

 Deveshnigam on Apr 4, 2017
I had received below message after calling toshiba call center on 29th march.
Dear customer, thank you for contacting toshiba service. Your service request (Sr) no is tiplsr3i0030397. For any assistance please contact our toll free no

Since then even after following up with call center and service center, nobody is bothered to resolve. Service center is even not picking up phone.

This is not the service level expected with the company like toshiba.

Hope somebody will pay heed before it is too late to mend some reputational damage in the mind of...
Complaint comments  Read comments Complaint category TVs

Toshiba India — TOSHIBA TV....Pathetic service

 Reena13 on Apr 1, 2017
My TV is not working from last 20 days. I have called customer care several times but no resolution has been provided till now.
The customer said that the motherboard is damaged and it needs to be replace. Already 20 days have passed and nothing has been done to solve my problem.
The engineer visited my home and checked the TV after 10 days. He replaced the motherboard and then found that the new one is also not working. He said it would take another 15-20 days for the next motherboard to come.
i have never seen such a pathetic service till now.
get my problem resolved...
Complaint comments  Read comments Complaint category TVs

Toshiba India — TV - issue, no customer service assistance

 saywhatyoumean on Mar 25, 2017
I had purchased a toshiba television their high end model which worked fine for some days and then started giving serious problems after endless phones to their customer service and from the place it was purchased, they said that the part in it is not functioning and its not even available in the market, they no doubt replaced it immediately, now the new tv has no warranty with it (M sure it was a refurbished piece anyway), the new tv unit has giving issues ever since and i have paid more than the tv for its repairs, their complaints and service customer guys are arrogant, have no knowledge whatsoever,...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Toshiba TV 40L4200 issue not solved

 ermadavan on Mar 22, 2017
I have bought the Toshiba TV 40L2400ZE model through snapdeal on 2nd May 2015. Within a month mainboard got faulty and I have raised a complaint with Toshiba and they have replaced the mainboard and TV started working. Again after 2 months, the power board and mainboard both become faulty and Toshiba replaced it. overall in the warranty year we have used the TV only for 5 months. Now again the same issue with mainboard(V28A001530A1). I have raised 5 Nos. Tickets with Toshiba call centre and all the tickets are closed by them without solving my issue. Everytime they will ask me to check with local...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Refund for service request no tiplsr9h0036653 dated 23-09-2016

 anurag0508 on Mar 22, 2017
— original message —
From: anurag verma [mailto:anurag. Verma@idbi.co.in]
Sent: monday, march 20, 2017 10:43 am
To: 'deependra. Singh@toshiba-india.com'; 'cpcare@toshiba-india.com'
Cc: 'sandy. Paste@gmail.com'; 'namita. Bagla@gmail.com'
Subject: re: [fwd: re: [fwd: re: [fwd: re: [fwd: re: refund for service request no tiplsr9h0036653 dated 23-09-2016]]]]

Any tat waiting response from the company like toshiba. Or they are not bother about what ever the customer do...
Its high time now!!!

Any responsible person above mr...
Complaint comments  Read comments [3]Complaint category TVs

Toshiba Led Tv — Panel damage

 Ugravrathan KV on Mar 21, 2017
I have reported a complaint and your technician examined the tv and he informed that the panel of the tv is damaged. He collected the purchase bill and warantee card and informed me that the complaint is regd on 28/02/2017. Even after a long period of 21 days my complaint has not solved. We are not expecting such an attitude from a reputed Co like Toshiba. Hence immediate direction may given to the concerned to rectify my complaint
Unit no.E02X18H00274L1
Model no.32L3300ZE
Purchase dt.6th sept.2014...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — LED TV Picture & Sound = Complaint No. TIPLSR3I0003040

 matangprem on Mar 21, 2017
Dear All,

This is regarding service issue for my LED TV (32P2305). TV has stopped working since 25th Feb 2017, no picture and no sound. I lodged a complaint at customer care on dated 03td March 2017 with complaint no. TIPLSR3I0003040. & Register Mob No.9823654561.

We are regular follow-up with your customer service center but not positive reply. he say wait another 15 to 20 days every time..

you are requested to please solve our Complaint at the earliest.

Best Regards,
PREM MAHESHWARI.
CELL # 9823654561...
Complaint comments  Read comments Complaint category TVs

Toshiba India — 39"LED Tv display issue

 Sd2107 on Mar 21, 2017
Hello,
I have submitted a ticket with Service Request TIPLSRZH0026396 in December 2016 an was told the pannel would be replaced in 10 days, but its been almost 4 months and all i am getting in reply is a run around between Toshiba and the service centre and they have no clue on what has to be done. They asked me to send an email cpcall@toshiba-india.com but no one replies to any email nor do there customer service executive understand the issue all they say is contact the service centre and the service centre people tell you Toshiba is not shipping the part. I dont understand who else to...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Delay in service for led tv & very rude approach

 amruta kavade on Mar 18, 2017
I faced display problem in my led tv complaint about the same on 12th mar 2017.. My service request number is tiplsr310011964. For assistance got call on 16th mar 2017 he asked me the problem im facing in my led tv, address, i confirmed the charges & when he will be sending someone for service. He told me today or max 2mrw. Nobody turned up for the service. Now today (18th mar 2017) morning im gettng call from same person asking me same question like what is the problem n bla bla... I said i have told you everythg on 16th mar u should have recorded u plz let me know when is the person coming for...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Regarding toshiba laptop service

 Aishwarya Sarin on Mar 17, 2017
Its been more than 6 months my laptop has not being repaired. I dont understand what kind of service is toshiba providing. Today the technician injected viruses in my laptop that made my system also crash. Any qualified technician does not inject virus into the system shows how unprofessional the service is. I had purchased original.OS and after the crash he installed pirated os. With this kind of service i think i would not buy any toshiba product or recommend it to anyone.Till date the issue has not being resolved....
Complaint comments  Read comments Complaint category Laptops / Notebooks

Toshiba India — Toshiba led TV not working since January 10th 2017

 Abhisikta Das on Mar 13, 2017
Hi sir/madam,

This is with respect to my complain number Tiplsr1i0008525. Since January our TV started issues with display, wherein the sound was coming out just fine but the display was gone. We contacted the service center in Kolkata and they picked our television set for further repair. When we enquired after one week about the status they told that the issue is with panel, which needs to be replaced, and they assured that within one week the issue will be resolved. This conversation took place in mid Jan. We tried calling them up the following week, and this time they told that...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Toshiba India — Toshiba led tv-29p2305ze not working on july 2016

 Sujesh P K on Mar 8, 2017
Dear Sir / Madam,

This is a complaint against THOSHIBA INDIA Pvt Ltd and their customer service center. My complaint as follows;

On 08th Sep 2014 I had bought an LCD TV of THOSHIBA bearing model no - 29P2305ZE and serial no. E13X13H00990C1 with 3 year warranty from the date of my purchase. Initial year the TV was working fine but after 2 years the TV was showing some issues and it was not showing anything. We have lodged a complaint on July 2016 and one representative came to my house and attended the complaint. He said the component needs to be changed but the model...
Complaint comments  Read comments Complaint category TVs

Toshiba India — 39" LED TV not working ZL40E series

 Gagan Jasrotia on Mar 1, 2017
I lodged a complain with Toshiba customer care from registered mobile no.9953129946 dated 10th feb-17 about the tv not working.A technician visited from service center to note the model no. Of the tv which was already shared at the time of lodging complaint.He told that the panel board of the tv needs to be replaced.
The order for panel board was placed on 14th feb by service center but till date no positive response is received.
It is frustrating to get such a poor service as we have committed a mistake by purchasing this product.20 days have passed and no commitment from customer...
Complaint comments  Read comments Complaint category TVs

Toshiba India — COMPLAINT OF 32"LED

 daini singh on Mar 1, 2017
This is bring to your notice that, I had registered a complaint from my registered mobile no 9910097665 about my 32'' led tv (Toshiba tv 32PS2400ZE) on 9th Feb 2017 . Complaint number is TIPLSR2I0011036, after 2 days a executive(Tosiba) had come to my home and check my tv and informed us the pennal problem. He also assure us, Tv will be repair with in a week, Then after 7 days, did call to customer care, they said agin your pennal will be received from banglore with in 2 to 3 days, i have continuiuslly follow at customer care but nobody give proper reply, now it's 22 days had been gone and nobody...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Service issue led tv approx 1 month no resolution provided

 Vaibhav Kr Bansal on Feb 28, 2017
To whomsoever it may concern,

I have raised a service request against the vide request number sr210004040 on 4 february 2017 regarding problem relating to screen fluctuation and vertical lines on screen.
It hay been a month company has not provided with resolution, the service center staff are highly rude the are unclear and says to approach company customer care not to them. As per their view company is not supplying with parts. Service center people very rare pick call and talk properly and after a while the rudely disconnect the call.

I have also marked...
Complaint comments  Read comments Complaint category Electronics & Appliances

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