We have given Toshiba Qosmio laptop for repairs on May 8th 2009 which is under warranty to HCL Infosystems Ltd. A-78, SECTOR 2 NOIDA-201301, Ph [protected], [protected].
Job card no: 23704
Customer name: Deepak vasdev
Model no: Qosmio F 50 PQF55L-02202N
Serial no: 8844614K
till date we have not receieved our laptop back its been almost three months since we have given the laptop for repairs and after regular communication with them via email and telephone we are being greeted with words like the parts for the laptop is not with them and it will come from singapore on such and such dates in our last conversation we were assured that we will get our laptop on monday as on may 20th 2009 but instead of giving us our laptop back what they gave us is another date.we want the compensation which is to be determined, extention of our warranty for the time they consumed for repairing the laptop, and HCL should be penalised for misleading the customer.
thanking you
Deepak Vasdev
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I BOUGHT ONE L-310 ON 05.11.2009 FROM
COMPUSOFT SYSTEMS, COIMBATORE VIA
INVOICE NUMBER 3160.
NOW IT IS TELLING FINGER PRINT SENSOR NOT AVAILABLE.
I ASKED HELP FROM THE SELLER
HE IS TELLING THAT WINDOWS PROBLEM.
NOT COMPLETED ONE YEAR.
UNDER DIRECT WARANTY.
BUT TOSHIBA DEALERS ARE NOT GENUINE TO HELP THEIR CLIENTS.
WHAT TO DO WITH THEM ?
THEY HAVE PUT ONE RUBER STAMP IN THE INVOICE AS
' DIRECT WARRANTY '
CAN ANY BODY HELP ME WHERE TO CONTACT ?