[Resolved] Toshiba Laptop Charger — return back charger without replacement | |
i purchased a toshiba laptop on[protected]. The charger of laptop was not working as on[protected]. I went to bareilly digital informatics on[protected], service centre of tohiba. They says the charger will go to noida, when company replaced the charger then we will give you the replacement. I contact many times to digital informatics bareilly but no satisfatory answer given by service centre. After one month again i went to bareilly service centre, then they says this charger not in warrenty. and demand some money for replacement i shokked why they are saying, it is in warrenty why i paid money. I argu the service centre then they use very rough language. oh its very discusting. I think why i purchase a toshiba laptop. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Sub; Unfair trade practice by merchant for replacement of defective goods by
M/s Mahavir Infotech B-2/b, Saraswati House 27, Nehru place New Delhi-110019
Mr. Sunit Jain; Mobile no. [protected], e mail; [protected]@yahoo.co.in
Sir,
I bought a new charger for my laptop on 13.7.2010 from
M/s Mahavir Infotech B-2/b, Saraswati House 27, Nehru place New Delhi-110019,
wide challan / bill no. 409, on cash payment,
It was mentioned for one year warranty on the memo,
Today on 29th September, It was spoiled and stopped working,
I approached him to replace the same as it is under warranty, but he simply refuse to
attend the complaint and to replace the same as some serial number is missing on
the charger. The said serial number was never mentioned at all on the memo issued
by him for the sale of said piece.
“ Also asked me to take what so ever possible dire action against him,
but he will not replace it”.
This is very unethical trade practice to stay away from the results of selling
the defective and repaired goods. Possibly I may have been supplied a defective / repaired
for the cost of a brand new charger.
Now I am being harassed due to his unfair shocking action and it has caused
me mental agony along with financial loss of Rs.1600./-, time, efforts and mainly loss
of important work scheduled for which I could not complete due to non availability
of charger at the required time and schedule,
The loss incurred can not be compensated with several lakh of rupees even.
So It is a prayer to Hon’ble commission to intervene in to the matter and direct
merchant to refund and compensate for the money received for the goods and mental
agony and transportation and expenditures incurred in it the whole episode respectively
M/s Mahavir Infotech B-2/b, Saraswati House 27, Nehru place New Delhi-110019
Mr. Sunit Jain; Mobile no. [protected], e mail; [protected]@yahoo.co.in
Sir,
I bought a new charger for my laptop on 13.7.2010 from
M/s Mahavir Infotech B-2/b, Saraswati House 27, Nehru place New Delhi-110019,
wide challan / bill no. 409, on cash payment,
It was mentioned for one year warranty on the memo,
Today on 29th September, It was spoiled and stopped working,
I approached him to replace the same as it is under warranty, but he simply refuse to
attend the complaint and to replace the same as some serial number is missing on
the charger. The said serial number was never mentioned at all on the memo issued
by him for the sale of said piece.
“ Also asked me to take what so ever possible dire action against him,
but he will not replace it”.
This is very unethical trade practice to stay away from the results of selling
the defective and repaired goods. Possibly I may have been supplied a defective / repaired
for the cost of a brand new charger.
Now I am being harassed due to his unfair shocking action and it has caused
me mental agony along with financial loss of Rs.1600./-, time, efforts and mainly loss
of important work scheduled for which I could not complete due to non availability
of charger at the required time and schedule,
The loss incurred can not be compensated with several lakh of rupees even.
So It is a prayer to Hon’ble commission to intervene in to the matter and direct
merchant to refund and compensate for the money received for the goods and mental
agony and transportation and expenditures incurred in it the whole episode respectively
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Toshiba Laptop Charger — charger not changed
Sub; Unfair trade practice by merchant for replacement of defective goods byM/s Mahavir Infotech B-2/b, Saraswati House 27, Nehru place New Delhi-110019
Mr. Sunit Jain; Mobile no. [protected], e mail; [protected]@yahoo.co.in
Sir,
I bought a new charger for my laptop on 13.7.2010 from
M/s Mahavir Infotech B-2/b, Saraswati House 27, Nehru place New Delhi-110019,
wide challan / bill no. 409,on cash payment,
It was mentioned for one year warranty on the memo,
Today on 29th September, It was spoiled and stopped working,
I approached him to replace the same as it is under warranty, but he simply refuse to
attend the complaint and to replace the same as some serial number is missing on
the charger. The said serial number was never mentioned at all on the memo issued
by him for the sale of said piece.
“ Also asked me to take what so ever possible dire action against him,
but he will not replace it”.
This is very unethical trade practice to stay away from the results of selling
the defective and repaired goods. Possibly I may have been supplied a defective / repaired
for the cost of a brand new charger.
Now I am being harassed due to his unfair shocking action and it has caused
me mental agony along with financial loss of Rs.1600./-, time, efforts and mainly loss
of important work scheduled for which I could not complete due to non availability
of charger at the required time and schedule ,
The loss incurred can not be compensated with several lakh of rupees even.
So It is a prayer to Hon’ble commission to intervene in to the matter and direct
merchant to refund and compensate for the money received for the goods and mental
agony and transportation and expenditures incurred in it the whole episode respectively