[Resolved]  Toshiba Laptop — Keyboard Not working & hanging Problem

Address:

Chandigarh, Chandigarh

Hi
I was purchase new Toshiba Laptop before two month dated ( 13 -Apr-12).After one & half month i am facing problem in keyboard is not working and some hangind problems is system. For this issue I am visit the Toshiba Service center(dated 2 June-11) at Chandigarh sector 20D ( Redington).
They logged my laptop complaint and give me 5- to 10 days for replacing the keyboard or solve the hanging issue , but today is 15th days past but I am not getting any resolution of complaint after taking regulary follow-ups with service team ( Deepak ( Manager) Jyoti Executive & Gurpreet ) all are help less to resolve the issue .

Iam realy very bad experince toshiba center services guys mention above nobody taking any resposiablity and nobody not aware hwo to dela the customer ..

Help us to resolve my complaint which was pending from last 15 days.

Case Id[protected]
Laptop Sr no -1C039449Q

Name Sandeep Jamwal
[protected]