Toshiba — new satellite c640 laptop not working

Address:

Thiruvananthapuram, Kerala

i had purchased toshiba satellite c640 before 6 months with great excitement and happy . i have suggested this model to all of my friends. after 4 months itself the mouse touchpad damaged.Now my laptop is not booting as well as it cant able to run repair software. my belief towards toshiba satellite gone .please help me.i contacted the customer care over here. they informed me that cant provide the on site service my laptop is having model name C640-I4010,serial no:6B051080Q,model no:psc2ug-007001.now my keypad is not also working.