Toshiba — Requesting for Replacement

Address:

Haryana

As I am faceing challenge with my new TV model no. PB21, 32 inch. From the beginning which I purchase on NOVEMBER 2012, services center engeniors change all parts of my TV one by one, after 100 calls and follow up done by me to TOSHIBA customer care and services center as well,
Last time I requested to replace my TV with new one because all parts were in changeing condition, but services center head AMIT/MANPREET and Manav convinced me to change all parts, while doing that they would extand my warranty period of my TV but they didn't , they also promised me if my TV have same type of problem in furture they will definatly replace my TV with new one within the warranty period.
Now after few months my TV is in same condition, Again I have done approx 50 calls to customer care and service center, but I didn't got any kind of response from the company customer services,
Now it is beyond my patients level, I dialed around 200 phone calls and talked with minimum 50 different representative of TOSHIBA with no response from the other end. I never thought at the time of purchasing TOSHIBA product that I would get these kind of pathetic service and fake promises from TOSHIBA's side.
Now I kindly request your forum to take legal action against the dealer or the company and get my LCD replaced with a new one and also the compensation for the trauma that I went through within this period. So thanking you with an expectation of a positive response from your end.

Thanks
ANENDU