[Resolved]  Trackon Courier — Missing Item from courier parcel

Address:

South Goa, Goa

Dear Sir,

A parcel was booked by my relative containing cloths as gift items for me,by a courier company,TRACKON COURIER, having its agent at Jalandhar.The courier was booked vide bill no[protected] on 2.5.2011, for the destination at Goa,
I have received the parcel on 10.5.2011 on 8th days, where as I should have got it on3rd or 4 th day as the consigner was charged for By AIR MAIL.As per the website tracking record the parcel had reached Goa on 6.5.2011, but it took 4 days to reach the destination ie my home which is hardly 3 kilometer away from the local office of RACKON COURIER at Vasco Da Gama, After receiving the delayed couriea I was shocked to see the contents that , Two pairs Punjabi Suits were missing .On contacting the local agent he has only consoled me to forward my verbal complain to their higher ups. How ever more than the worth the Gifts Items are having emotional value.
I will be gratful if this complain gets addressed and missing items restored to me.

ASHA SHARMA