Trackon Couriers Customer Care
Trackon Couriers Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
593
COMPLAINTS

Trackon Couriers Customer Care

Trackon Couriers Pvt. Ltd.

Address
A,-64, Naraina Ind. Area, Phase-I, Naraina
New Delhi
New Delhi District
Delhi
India - 110028
Landmarks:Near PVR

Customer Care Phone Numbers and Contacts

Phone:
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+91 17 2263 2627
[Chandigarh]
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+91 17 2263 2628
[Chandigarh]
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Additional info
Ahmedabad
G-1, 2, 3, Ashirwad Complex, Opp. to Sardar patel, Seva Samaj Hall, Mithakali, Ahmedabad
Tel:
+91 79 4024 2100
+91 79 4024 2101
+91 79 4024 2102
+91 79 4024 2103

Bengaluru
# 219 1st Main, 5th Cross Domlur, Layout, Bangalore
Tel:
+91 80 4115 4730
+91 80 4115 4731
+91 80 4115 4732

Chandigarh
S.C.O. 108, Sector 47 C, Chandigarh
Tel:
+91 17 2263 2627
+91 17 2263 2628

Chennai
C-14, Guindy Industrial Estate, Chennai 600032
Tel:
+91 44 4661 7710
+91 44 4661 7711
+91 44 4661 7712
+91 44 4661 7713
+91 44 4661 7714

Delhi
A,-64, Naraina Ind. Area, Phase-I, Near PVR, Naraina, New Delhi 110028
Tel:
+91 11 4559 3500

Guwahati
56, Udayanchal Path, Opp. to Christen Basti, Near IGNOU, Next to BSNL Building, Guwahati
Tel:
+91 36 1234 5611

Hyderabad
Plot No. 32, H.No. 1-8-32/23/1, G.F. Bapubagh Colony, P.G. Road, Secundrabad 500003
Tel:
+91 40 2789 2212
+91 40 2789 2213

Indore
A-35, New Siyaganj, Malgodam Road, Indore
Tel:
+91 73 1243 2341
+91 73 1243 2342

Jaipur
D-96, Tulsi Marg, Madho Singh Circle, Bani Park, Jaipur
Tel:
+91 14 1650 1939
+91 14 1650 1940
+91 14 1650 1941

Kochi
Apra-11, LFC Road, Pottakuzhy North Kaloor, Cochin
Tel:
+91 48 4332 6200
+91 48 4300 0422

Kolkata
4B, Nafar Kundu Road, Kolkata
Tel:
+91 83 3404 3012

Patna
A-20, Bansal Tower, R.K. Bhattacharya Road, Patna
Tel:
+91 61 2232 3063
+91 93 8618 0599
+91 95 7025 9716

Pune
276, Shubhankar, Behind Congress Bhavan, Shivajinagar, Pune
Tel:
+91 20 6533 0025
+91 20 6533 0026
+91 20 6533 0027

Mumbai
Unit No. 81, Plot No.14, Marol Co-Operative Industrial Estate, Off-Andheri Kurla Road, Andheri (E), Mumbai 400059
Tel:
+91 22 2851 0056
+91 22 2851 0057
+91 22 2851 0058
+91 22 2851 0059
+91 22 2851 0061

View More Information...

Customer satisfaction rating
1%
Complaints
593
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Trackon Couriers Complaints & Reviews

Sort by:

Trackon Couriers — delay delivery parcle and non cooperative

 SP Pande on Jul 20, 2017
This is to inform you that we have courier parcel Docket No: 1326949212 dated 7.7.17 and 1326949018 dated 11.7.17 delivery address Nagpur Maharashtra
While contacting to your office located near Sai mandir, wardha road Nagpur, Lady replies: Person is on leave and our service is on weekly basis and do not know when we will deliver the parcel to you. If you need then come to our office and pick the parcel.
Till date we have not received parcel.
Some lady was there and the attitude was very bad.
We are doing business Trackon since last 4-5 years in our group.
This...
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — one of worst courier service - there is still not clue on delivery after 12 days

 nkumar1948@gmail.com on Jul 19, 2017
One of worst courier service in india, i regret to not have read the reviews before sending my parcel as almost everyone has had the same experience. I opt this courier on 7th july they told they will deliver in 3 business day and tracking number is 3100552374.

Today is the 12th day and my parcel of medicine from patna to chennai hasn't reached to chennai.in website, they are showing (Where we can track our courier) that courier is out for delivery. And now 5 days after we haven't received it. Worst worst worst courier service please go for speed post or si mple post than trackon....
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — good not delivered

 Kalikivayi Seshagiri Rao on Jul 18, 2017
My consignment no.5200917460. Booked in eluru and booked to hydernagar in hyderabad. Booked date is 11/7/17. Till now it is not delivered. And no one of your staff is giving information regarding this. They even won't reply properly. I want deliver my good immediately. I phoned to hyderabad service number they didn't have any nformation. Like that all the staff in your company is not answering...
Complaint comments  Read comments Complaint category Business & Finances

Trackon Couriers — Late courier service - not delivered

 NACAllhabad on Jul 13, 2017
My courier no. Is 2313041089. On tracking the product was received by the allahabad centre on 7th july but has not been delivered to me until 13th july. It contains books which is required urgently and on calling they are only giving the no. Of some other person who has to deliver.

They have the courier for a week now but are saying we haven't got the courier yet.
Stop making a fool of us....
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — Parcel not delivered, complaint through a receiver.

 gokuldas021@gmail.com on Jul 4, 2017
Its been 4days since they call me from a landline number 2065009982 and as per google their office is within 10mins from my address, since than I am calling them everyday asking for my parcel and they reply me that I'll get it today. I have complaint to office via email cdpune@trackoncourier.com & cdmumbai@trackoncourier.com well their response is the ultimate one, from Prajyoti Tandel, she is saying that shipment not found so confirmed booking branch. Whereas I have shared phone number of their concern branch to take care of the issue and they want me to keep following up with the branch. I mean...
Complaint comments  Read comments Complaint category Other

Trackon Couriers — Worst service by trackon couriers

 Thadi Sampath Sai Krishna on Jul 4, 2017
On 29/06/17 my people sent the courier today is 4thjuly 17 i didn't receive my courier when I called to the trackon people they were rude my Num 7893777324 vtz-Hyd courier no 5200792227...
Complaint comments  Read comments Complaint category Weight Loss Products

Trackon Couriers — Product delivery not on time

 Vaibhav Mote on Jul 2, 2017
I have sent product to my customer and he needed it urgently though delivery is urgent trackon sent it by surface but i strictly instructed to send it by air now customer asked me for refund.
Two people involve in these scam
Deepak 9702481117
Sanjay 7208548162
these people never deliver product on time and take extra money for fast delivery but never attempt.please help me out still my 2 consignment nt received by customer sent 2 weeks before....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Trackon Couriers — I lost my mobile phone someone open my box

 ankur jassal on Jul 2, 2017
M ankur and i placed my material from bhatinda punjab to haridwar uttarakhand. But sone open my couriear box and remove my mobile phone after that he packed the couriear box as it is. When m open box. There is no mobile box was empty. Pls take action soon and give m leaser scane copy and box weight detail. M lost my 10000 mobile take action soon. I have box and bill copy of my couriear box. Pls help m for find my mobile

With regard
Ankur
9466192779...
Complaint comments  Read comments Complaint category Online Dating Services

Trackon Couriers — Cheating & Unethical service promise

 Sanjaybhardwaj223 on Jul 1, 2017
I booked a consignment with Trackon - PRIME TRACK - through Rajguru Nagar frenchise (Ludhiana) vide consignment note number 6336555 dt. 28/06/2017 at 11.30 AM, with the promise to get consignment delivered next day at Perundurai (TN) ; and paid three times more the cost comparing to normal courier.
But its not even delivered as on 01.07.2017

My counter-part is claiming me to be Cheater, as if I sent courier through normal Trackon to claim more from my customer unethically.

Even sent mail to Customer care, but no response....
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — Courier still not delivered since 4 days and not getting satisfactory reply.

 Saurabhj87 on Jul 3, 2017
It's been four days and i am still waiting for my courier to be delivered in gwalior which was submitted in delhi on 28th june.
I went to trackon office gwalior and their behaviour is unprofessional and not replying properly where the courier is and when will be delivered.

I am updating my complain from here,
I received my parcel after 4 days and 3 times visiting their office on 1st july 7pm in the evening.
I have attached the parcel receipt and delivery receipts copy here.
This is very unprofessional, they are taking such a long time to deliver a...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Courier misplaced and tracking showing misrouted

 Lazymayank007 on Jun 29, 2017
I have posted important documents such as my expenses to my company in gurgaon on 25june mentioning the proper address each and every thing from chandigarh ...and till today i.e 29 june when i m tracking my courier it is showing me that my courier is in mumbai ..how came my courier can reach mumbai when clearly on the envolpe it is mentioned as mumbai ..i have tried calling ur customer care number to writing mails till today i have not receive any revert back ...this is highly unprofessional from ur end..how can u guys b so irresponsible ..u are not even answering to calls or emails ..i have no...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Not received the courier yet

 Arunabh Ark on Jun 29, 2017
Sir,
my consignment no is 3301047622
my father sent me a courier on 22nd June from Patna, Bihar
They told that my courier will be reached by 25th June
but it doesn't reached till date
Track on courier of Bansal tower and ashiana Galaxy of patna are saying that we are not giving guraante of delivery to destination by train or transport
They charge high price
They don't give the direct phone number of destination
or if they gave most of them are not receiving the call or most of them are invalid...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Company behaviour

 Aash4047 on Jun 28, 2017
This is regarding our courier from mumbai to ahmedabad. The courier was posted on 26th june. Today is 28th june and courier is not received yet. Besides the delay in courier, i want to address the extremely rude behaviour of your company.

We called up this no. 07926766682 to inquire, the lady picked up (Refused to tell us her name) started yelling on the phone and almost abusing. We asked her about the delay very politely and she was yelling that she was just a franchisee and we cannot ask her such stupid questions and talk to her.

It is very disturbing to see a reputed...
Complaint comments  Read comments [1]Complaint category Products & Services

Trackon Couriers — 2311568408

 NANDINI RAJ GUPTA on Jun 23, 2017
My urgent parcel is lying at noida hub since 18june. I needed it on 21st june. Spoke to your people on 9911064115.
He said in any case will be delivered on 22nd. I postponed my work to 23rd.
After three confirmatiins also i font have my parcel in hand. Have to leave tomorrow ar 1130am. What should i do??

This is highly unprofessional
Nandini

7830021024...
Complaint comments  Read comments Complaint category Other

Trackon Couriers — Courier not dispatch

 shashi6258 on Jun 22, 2017
Dear sir, i have sent some document through track on courier, whose consignment no. Is - 3301013471. From daltonganj to muzaffarpur on 8th jun 17 but till now not delivered at destination. I'm trying to contact muzaffarpur office but not response. Now 14 days over but not delivered wht happened. I'm trying to query at both office but till now not got satisfied result what i do plz help me...
Complaint comments  Read comments [1]Complaint category Insurance

Trackon Couriers — Parcel not delivered showing "out for delivery" since 2 days

 manitsikka on Jun 21, 2017
This is related to my parcel vide awb # 1323834197 dtd 17 june 2017 sent to delhi via trackon couriers.

Receivers address is

Harman auto links,
B-1481/1,
1st floor,
Shastri nagar,
Delhi - 110052
Tel : 9891349037

Since 19 june 2017, while tracking on website, its showing that the parcel is out for delivery but it has not been delivered yet and on complaining at customer care via mail, neither any reply we have received nor on phone any positive response we got.

The packet we sent under this awb is containing...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Parcel not delivered

 Mehardeep on Jun 19, 2017
Such a worst service provider. Firstly i had booked my parcel (1326140420) ludhiana to delhi on 7-6-17 which contain some urgent documents, they assured that it will reach to the destination by 2-3 days. After a week parcel returned to me and reason they said that the person didn't meet at his house and the house was closed but its not true and no courier person has contacted us. Then they again booked my parcel (1325354258) on 13-6-17 and again assured about their service this time. Now 19-6-17 and still it not delivered. If you cannot do your work on time then why my parcel were accepted for delivery....
Complaint comments  Read comments Complaint category Business & Finances

Trackon Couriers — Package not delivered

 vikrant chauhan on Jun 15, 2017
I have booked trackon courier to deliver my package from faridabad to deoghar (Jharkhand) 15 days has been passed and package yet not delivered, worst ever courier service company. No body from trackon courier company is responding on call. They are replying on mail only that package is yet not reached in patna. If they can't send a package from delhi to patna in 15 days then why are they running this fraud company....
Complaint comments  Read comments [1]Complaint category Other

Trackon Couriers — 2310710722 on site parcel was delivered on 18th may bt still i didn't receive

 sc kurtis on Jun 15, 2017
Awb no.23107122 it s parcel was delivered on ur site bt not receive ur deliver boy said it given to watchman, why he was given there when door open of to party, and he is tell same door every time closed till month please check and do need full i want my parcel within 2 days any how and want..
Sender disha -9930745762
Receiver sc kurtis - 8655148600
Receiver address - sc kurtis f3/603-darwin puranik city kasarvadavli ghodbunder road thane (W)-400615

Pls do need full as soon as possible almost 1 month gone already
Parcel value 999 inr...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — Product stolen or lost by this company & poor response over phone and in person

 saurabh_suman on Jun 14, 2017
Worst courier company in india besides none. Even registered post and parcel service are better than this. Atleast they are better late than never and can never steal from the parcel or whole of it. My courier with awb no-1325861765 is not delivered since 15 days and each time i enquire of it they don't reply it showing me the reciept with a sign beside my name that does not even look like my sign. And they don't give a damn that i am the reciever and the sign on their reciept is not mine. Neither do they arrange for delivery man's phone number or the man himself. Over the phone they are rude and...
Complaint comments  Read comments Complaint category Postal & Delivery Services

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