Trackon Couriers Customer Care
Trackon Couriers Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
787
COMPLAINTS

Trackon Couriers Customer Care

Trackon Couriers Pvt. Ltd.

Address
A,-64, Naraina Ind. Area, Phase-I, Naraina
New Delhi
New Delhi District
Delhi
India - 110028
Landmarks:Near PVR

Customer Care Phone Numbers and Contacts

Phone:
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+91 79 4024 2103  [Ahmedabad]
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+91 36 1234 5611  [Guwahati]
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+91 79 4024 2100  [Ahmedabad]
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+91 17 2263 2628  [Chandigarh]
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+91 17 2263 2627  [Chandigarh]
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+91 40 2789 2212  [Hyderabad]
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+91 79 4024 2101  [Ahmedabad]
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+91 80 4115 4732  [Bengaluru]
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+91 80 4115 4731  [Bengaluru]
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+91 40 2789 2213  [Hyderabad]
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+91 80 4115 4730  [Bengaluru]
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+91 79 4024 2102  [Ahmedabad]
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Additional info
Ahmedabad
G-1, 2, 3, Ashirwad Complex, Opp. to Sardar patel, Seva Samaj Hall, Mithakali, Ahmedabad
Tel:
+91 79 4024 2100
+91 79 4024 2101
+91 79 4024 2102
+91 79 4024 2103

Bengaluru
# 219 1st Main, 5th Cross Domlur, Layout, Bangalore
Tel:
+91 80 4115 4730
+91 80 4115 4731
+91 80 4115 4732

Chandigarh
S.C.O. 108, Sector 47 C, Chandigarh
Tel:
+91 17 2263 2627
+91 17 2263 2628

Chennai
C-14, Guindy Industrial Estate, Chennai 600032
Tel:
+91 44 4661 7710
+91 44 4661 7711
+91 44 4661 7712
+91 44 4661 7713
+91 44 4661 7714

Delhi
A,-64, Naraina Ind. Area, Phase-I, Near PVR, Naraina, New Delhi 110028
Tel:
+91 11 4559 3500

Guwahati
56, Udayanchal Path, Opp. to Christen Basti, Near IGNOU, Next to BSNL Building, Guwahati
Tel:
+91 36 1234 5611

Hyderabad
Plot No. 32, H.No. 1-8-32/23/1, G.F. Bapubagh Colony, P.G. Road, Secundrabad 500003
Tel:
+91 40 2789 2212
+91 40 2789 2213

Indore
A-35, New Siyaganj, Malgodam Road, Indore
Tel:
+91 73 1243 2341
+91 73 1243 2342

Jaipur
D-96, Tulsi Marg, Madho Singh Circle, Bani Park, Jaipur
Tel:
+91 14 1650 1939
+91 14 1650 1940
+91 14 1650 1941

Kochi
Apra-11, LFC Road, Pottakuzhy North Kaloor, Cochin
Tel:
+91 48 4332 6200
+91 48 4300 0422

Kolkata
4B, Nafar Kundu Road, Kolkata
Tel:
+91 83 3404 3012

Patna
A-20, Bansal Tower, R.K. Bhattacharya Road, Patna
Tel:
+91 61 2232 3063
+91 93 8618 0599
+91 95 7025 9716

Pune
276, Shubhankar, Behind Congress Bhavan, Shivajinagar, Pune
Tel:
+91 20 6533 0025
+91 20 6533 0026
+91 20 6533 0027

Mumbai
Unit No. 81, Plot No.14, Marol Co-Operative Industrial Estate, Off-Andheri Kurla Road, Andheri (E), Mumbai 400059
Tel:
+91 22 2851 0056
+91 22 2851 0057
+91 22 2851 0058
+91 22 2851 0059
+91 22 2851 0061

View More Information...

Customer satisfaction rating
1%
Complaints
787
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Trackon Couriers related photos (169)

Trackon Couriers Complaints & Reviews

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Trackon Couriers — non receipt of parcel

 Richababbar on Jan 24, 2018
I have dispatch parcel wide no [protected] from ludhiana to jabalpur. But till date it has not reached its destination and nobody picks up the call at Jabalpur office. Moreover status is still showing as of date 20.01.2018 no current status it is showing
Highly pathetic customer service, in light of the present competitive scenario ur company situation is worst in the industry.
Kindly deliver my goods as soon as possible...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — non delivery of commitment.

 Rajdeep72 on Jan 23, 2018
One of my parcels ([protected]) was booked from chenni to guwahati on 9th jan. Till 14th jan, status was available, post that no update till date, later on follow up i found, material had reached guwahati on 17th jan, but was not delivered till date (23rd).
Had lodged complaint (C002643) but no use. Called local office and got silly excuses like no staff etc.
They are intentionally not delivering my parcel and i have to go through loss and harassment....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — complaint about the delay in services

 vidushi30 on Jan 22, 2018
My friend has send my document from jabalpur on 13th jan'18 through docket no. [protected] at my address mentioned below:

Srikant garg
Flat no.# 101, first floor,
A/6, a-a plaza,
Near ic honda showroom,
Vijaynagar, rukanpura
Patna-800014,
Mob# [protected]

But today is 22nd jan'18, already 9 days but till now i have not received the courier. On 20th when i track the document it was showing that on 19th jan it reached at khajpura and showing the contact number - [protected] and when i call this gentleman, he told me that today...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — not got my order

 Rahul singh gond on Jan 20, 2018
I didi not got my parcel order no. [protected], in tracking id status it is given that my order is delivered with signature but i did not got my parcel and trackon service man in my city shivpuri is saying that he did not got any parcel of rahul singh order no. [protected], so i kindly request u to find my parcel and deliver it to me because its a paid order and also avail me a drf to track, please track my order and deliver it to me...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — mental & financial harassment and false promises

 anshumanricha on Jan 19, 2018
Sir/madam;

My courier consignment No. is 7152019, which was booked by my wife’s father on 12 Jan 18 at Orai, Utter Pradesh. The consignment was suppose to be delivered at Pune, Maharashtra with the help of fast prime services as quoted by Pune local official.

We are doubly sure as we have chosen the trackon’s prime services for fast delivery.

We are facing a serious harassment as the local (Pune) Officers are not ready to deliver the same consignment at my place and even not telling us about the present condition and location of consignment however...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Trackon Couriers — late delivery our trackon number 2318263946

 Cassie123 on Jan 19, 2018
We had given an insurance claim of tata aig to trackon couriers to one ravi of your dadar office on 12th january, 2018 to be delivered. This is a medical insurance claim which was time bound and had to reach the office by the 15th of january, 2018.

When we tracked our claim we were surprised to note that it was delivered on 17th january, 2018.in case our claim is refused due to late delivery we will hold trackon couriers responsible and they will have to pay us our claim which is rupees two lakhs plus.

We contacted your office in dadar for your pod but we were told...
Complaint comments  Read comments Complaint category Insurance

Trackon Couriers — parcel not delivered on time, tough to reach

 AkashSawant on Jan 18, 2018
My parcel docket no. Is [protected]. Today morning it was showing it is out for delivery. But despite of continuous follow ups, the parcel not delivered the whole day. And when called on several numbers, they point out each other's names and give different numbers, very disappointing, important parcel not delivered on time. Please note and revert. Very pathetic....
Complaint comments  Read comments Complaint category Other

Trackon Couriers — non delivery of my important courier

 kulbir1952 on Jan 18, 2018
Sir,
Very important documents were sent vide docket no.[protected] to gurgaon on 03.01.2018 which was delivered at gurgaon hub on 05.01.2018 but was not delivered at destination till dt. Regularly contacting the trackon hub & customer care offices they are putting of the matter as well as don't pick up phones. I request through you to get my documents delivered.

Kulbir singh
On behalf of vipul ltd.
Vipul ltd.
Mullanpur - dakha.
Ludhiana...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — not received my trackon courier

 Puneet soi on Jan 18, 2018
Http://trackoncourier.com

To whom soever to be concern

Tracking number [protected]

I have never seen worst customer service by trackon ever seen. My documents was couriered from jaipur on 10th jan' 2018 but till date i have not received it and not receive any confirmation about delay.

I was trying to contact trackon gurgaon office from past 4 days but nobody is picking the calls and nobody picking the call in customer service desk in delhi head office as well and call is always in a queue and no call back from there end. I have called them...
Complaint comments  Read comments Complaint category Products & Services

Trackon Couriers — domestic delivery took 4 days and a lot of verbal exchange.

 DrAnil Mehta on Jan 16, 2018
I booked a parcel with trackon couriers put ltd bearing awb #[protected] on 12th jan 2018 which was to be delivered from vasai to santacruz.
The courier promises 1-2 days delivery for local parcels. The delivery wasn't done on 13th jan, when i wanted to track, the website was down. I called the tracking courier office, the guy said that he isn't able to track now and the delivery wouldn't be possible on that day because saturday is a half working day. Fair enough, i was expecting delivery on monday but it wasn't done.
I had been calling the tracking office throughout the day but no...
Complaint comments  Read comments [1]Complaint category Other

Trackon Couriers — courier not received yet after 5 days.

 lalitk573 on Jan 13, 2018
My courier is at najafgarh from 11th jan 2018 and i have not received it yet.in that courier my important documents are there, that i have to post in epf department before 15th jan 2018. When i called to customer care, they dropped my call, and trackon's najafgarh office landline no is switched off.

Trackon [protected]

Thanks and regards
Lalit
Mob no. [protected]...
Complaint comments  Read comments Complaint category Other

Trackon Couriers — courier not delivered after 10 days and not responding to calls too after many follow-ups

 Rv Agrawal on Jan 13, 2018
A courier/parcel ([protected]) was sent before ten days but not delivered yet,
When made a call to the concerned person at [protected] / [protected] (Choube colony, raipur, h. O.), then got answer that can't deliver today coz have not a guy to deliver d same, called next day then got same answer, call on 3rd day to follow-up then not responding at all, should the client follow-up for the courier every time or this is the responsibility of the courier company to deliver d same with itself when it arrived at the destination place or should they deliver as soon as possible, the trackon courier...
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — consignment items are missing

 bharatlatwal on Jan 11, 2018
Dear Sir,

We booked a consignment via Trackon courier by there prime track service on 3rd of January 2018 from their franchisee at Greater Kailash II New Delhi (Bharti Express) with consignment Number 7778144.

The consignment was having 2 bags weighted 2kg 800gm at the booking point.
It was delivered to Pune, but on 5th the online status was updated that the area is out of delivery, then i contacted the booking point & customer care of Trackon they promised me that the packet will be deliver tomorrow.
And in actual the packet was delivered on 6th January...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Trackon Couriers — non delivery of consignment after 6 days

 mishra.krishna57@yahoo.com on Jan 9, 2018
One cartoon having approx. 5kg booked in Faridabad to be delivered at Hyderabad (Air booking) vide AWB [protected]. It was tracked and had reached at Hyderabad on 4th Jan. Today it is 9th Jan and yet not delivered even making nos of calls at its Faridabad office and Hyderabad office....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — worst delivery, poor customer support

 Arishya on Jan 6, 2018
Tracking id [protected], this parcel is booked on 29th dec 2017 from pune to chennai, more than 8 days till now i haven't received my parcel, everyday they are simply answering today u ll receive, delivery boy - [protected], talking very rude, telling so many reasons, and telling we cannot promise when we will receive the parcel and asking us to come and collect if it is urgent, last three parcels also got the same delay took nearly 12 to 15 days and i went to their office and collected it.

Delivery boys are simply collecting the parcels from their office and they go home, then they...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

Trackon Couriers — parcel misplaced

 kgarg on Jan 5, 2018
I am expecting a parcel from jodhpur from aggarwal packers. It was already returned once stating no such person exist. It was sent again on 28/12/2017 with docket no. [protected]. Till date, i have not received the parcel and rather customer service agent is saying that it was again returned to jodhpur stating same reason. I did not get a single call from delivery boy and yet the parcel was returned. A person on no. [protected] once picked the call stating i will check and will revert you back, since then he is not picking call. I have already made complaints twice with complaint nos. T001410 and...
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — delay of couriers

 premdehradun on Jan 5, 2018
Consignment no. [protected] of dated 29.12.2017 & [protected] of dated 30.12.2017 not reached till date 05.01.2018 . This courier is urgent . Presently, my Company get loss of 10 thousand rupees per day due to delay of my both couriers....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — wrong delivery but not accepting the mistake

 shilpi17 on Jan 1, 2018
I have sent courier on 28/12/2017, evening from Gurgaon to Meerut. But still undelivered till 1/1/2018. When asked them they said courier has been delivered and if it was wrongly done even then they cannot get it recover. I have sent my mother's medicine. Kindly help me as soon as possible....
Complaint comments  Read comments Complaint category Pharmacy

Trackon Couriers — parcel delivery

 govind bhartiya on Dec 27, 2017
Booked a parcel on 19.12.17 from ludhiana. Document no. [protected]. Parcel not received yet. A number of dalhousie hub (I, e 54 ganesh chandra avenue) ([protected]) have been provided. But it seems that the person is very reluctant to talk. Even after 25 - 30 calls he is not responding. I have often found him talking while i am making a call, but he is not calling back. Parcel is also not received yet...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — services

 VicKy RajPurohit on Dec 20, 2017
I have sent the courier on saturday from mumbai to pune on 16 dec 2017 but still not delivered the courier.. But in status its showing it has been reached at pune office & when i called pune office on 19 dec 2017, the guy received the call & asked the details. After asking the details he told the courier is there in the office & he will deliver it tommorow. Today is 20th dec 2017, still the courier is not delivered.. Fake services...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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