Trackon Couriers Customer Care
Trackon Couriers Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
553
COMPLAINTS

Trackon Couriers Customer Care

Trackon Couriers Pvt. Ltd.

Address
A,-64, Naraina Ind. Area, Phase-I, Naraina
New Delhi
New Delhi District
Delhi
India - 110028
Landmarks:Near PVR

Customer Care Phone Numbers and Contacts


Additional info
Ahmedabad
G-1, 2, 3, Ashirwad Complex, Opp. to Sardar patel, Seva Samaj Hall, Mithakali, Ahmedabad
Tel:
+91 79 4024 2100
+91 79 4024 2101
+91 79 4024 2102
+91 79 4024 2103

Bengaluru
# 219 1st Main, 5th Cross Domlur, Layout, Bangalore
Tel:
+91 80 4115 4730
+91 80 4115 4731
+91 80 4115 4732

Chandigarh
S.C.O. 108, Sector 47 C, Chandigarh
Tel:
+91 17 2263 2627
+91 17 2263 2628

Chennai
C-14, Guindy Industrial Estate, Chennai 600032
Tel:
+91 44 4661 7710
+91 44 4661 7711
+91 44 4661 7712
+91 44 4661 7713
+91 44 4661 7714

Delhi
A,-64, Naraina Ind. Area, Phase-I, Near PVR, Naraina, New Delhi 110028
Tel:
+91 11 4559 3500

Guwahati
56, Udayanchal Path, Opp. to Christen Basti, Near IGNOU, Next to BSNL Building, Guwahati
Tel:
+91 36 1234 5611

Hyderabad
Plot No. 32, H.No. 1-8-32/23/1, G.F. Bapubagh Colony, P.G. Road, Secundrabad 500003
Tel:
+91 40 2789 2212
+91 40 2789 2213

Indore
A-35, New Siyaganj, Malgodam Road, Indore
Tel:
+91 73 1243 2341
+91 73 1243 2342

Jaipur
D-96, Tulsi Marg, Madho Singh Circle, Bani Park, Jaipur
Tel:
+91 14 1650 1939
+91 14 1650 1940
+91 14 1650 1941

Kochi
Apra-11, LFC Road, Pottakuzhy North Kaloor, Cochin
Tel:
+91 48 4332 6200
+91 48 4300 0422

Kolkata
4B, Nafar Kundu Road, Kolkata
Tel:
+91 83 3404 3012

Patna
A-20, Bansal Tower, R.K. Bhattacharya Road, Patna
Tel:
+91 61 2232 3063
+91 93 8618 0599
+91 95 7025 9716

Pune
276, Shubhankar, Behind Congress Bhavan, Shivajinagar, Pune
Tel:
+91 20 6533 0025
+91 20 6533 0026
+91 20 6533 0027

Mumbai
Unit No. 81, Plot No.14, Marol Co-Operative Industrial Estate, Off-Andheri Kurla Road, Andheri (E), Mumbai 400059
Tel:
+91 22 2851 0056
+91 22 2851 0057
+91 22 2851 0058
+91 22 2851 0059
+91 22 2851 0061

View More Information...

Customer satisfaction rating
1%
Complaints
553
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Trackon Couriers related photos (111)

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Trackon Couriers Customer Care related pictures (111)

Trackon Couriers Complaints & Reviews

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Trackon Couriers — Ladies leggings

 Col Manjit Singh on Apr 24, 2017
I had booked three pieces of leggings vide your docket number 2309687988 dated 12/04/2017 through your company representative at kachpada malad (W) to be delivered to mrs meena devi at jharkhand,

Only two pieces was received by the addressee at jharkhand, it is clear that your staff has resorted to theft of one item.

Kindly investigate and do the needful....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — Product del not received

 ramasharma614@gmail.com on Apr 22, 2017
A packet was send Vide no. 1320571578, but not received to concern person after a week. Tracing report shows that it delivered on 18/04/17 at 4.51 but actaully not received after alond period from the date of dispatch. This very urgent material and should be delivered within three days. It very harasment to the addressee. Therefore you are requested to take the neceesary step to deliver the product to the concern person....
Complaint comments  Read comments Complaint category Weight Loss Products

Trackon Couriers — Parcel not delivered

 Anand Shishodia on Apr 18, 2017
Sir maine ek parsel corrier agent ko 11.04.2017 ko diya lekin usne 13.04.2017 ko bheja aur 18.04.2017 tak nahi pahucha sir please ushe jald pahuchaye uska tracking num - 1321166576...
Complaint comments  Read comments Complaint category Computers & Accessories

Trackon Couriers — Non Receipt Of Courier

 Fujikawa Power on Apr 18, 2017
Dear concern,
Our shipment booked through your trackon company from delhi to nalagarh (Fujikawa power) dated on 13-4-17, our shipment no. Is 1321362237. This shipment is most urgent for us, but till 18-4-17 shipment not delived to us, our shipment online status shows out for delivery dated on 14-4-17. When we are calling to nalagarh trakon office (Contact person mr. Rakesh / ravi mobile 9816024165) our phone not received by contact person, dated on 17-4-17 after more than 10-15 tries our phone picked by cont. Person & said courier boy going to deliver your shipment but till 18-4-17 not receved...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Whole Consignment is lost by Trackon Couriers Product worth Rs. 25000/-

 Sandeep Pawaar on Apr 15, 2017
Trackon Courier is so unreliable courier, they have lost my consignment worth Rs.25000/-

They picked up from Mumbai by AIR mode on 26th March...
Its 15th April today, and they are unable to trace the consignment, weighing 6 kg, and volumetric wise big box...

If tracon cant find big box, what they wud be doing with small boxex...

This is serious issue... I am suffering as my client is waiting for goods and I don't have answer to this ......
Complaint comments  Read comments Complaint category Other

Trackon Couriers — Not received

 RCB Pharma on Apr 12, 2017
Dear Sir,
This is to inform you that 1 Document is dispatched to us from Ahmedabad on dated-07/04/2017, we found track record as :
From To Date Time
Satellite Branch Ahmadabad 07/04/2017 20.05
Ahmadabad Hub Kolkata RO 07/04/2017 21.55
Kolkata APO Hub Guwahati 08/04/2017 14.51
But till today we yet to be received the above mention. Please take n/c.
Regards,
RCB Pharma, 3rd Floor, Manomohan Mansion, Arya Path, P.O- Gupinath Nagar, Guwahati-781016, Contact No-9435060350...
Complaint comments  Read comments [1]Complaint category Business & Finances

Trackon Couriers — Courier lost

 Ekta Batra Gulati on Apr 11, 2017
There is no punctuality in delivering couriers... Fake company... I hv dispatched one parcel docket no 1318271569 to Rajasthan... dated 1st April... Status is showing parcel delivered on 8th april..but not reached to customer yet... Till 11th April... I want to know what you branches are doing... Highly disappointed......
Complaint comments  Read comments Complaint category Online Shopping

Trackon Couriers — Poor service and not responding for customers [Resolved]

 sruthi1912 on Apr 4, 2017
Tracking is is showing the courier got delivered, but we did not receive the courier.
To sort out this I was trying from 2 days calling and mailing them, they are not accepting calls
I have mailed to head office but the same thing happened there also
They are just asking please provide the docket number after that no reply
I just want a reply who received that courier, it has to reach the right person....
Complaint comments  Read comments Complaint category Other

Trackon Couriers — Not Delivering to the customers

 Bhaskar Kotini on Mar 29, 2017
The worst service i had ever seen in my life so far i had ordered my medicine from newdelhi it has to reach hyderabad on 21st march i had ordered and it reached hyderabad on 23rd but till 29th almost 1 week over till now they didnt delivered i called them they are saying our boys are not availble wil deliver it once they are back like this they are saying from 1 week i requested them i ordered medicines please deliver as early as possible. But still the same result from them....
Complaint comments  Read comments Complaint category Weight Loss Products

Trackon Couriers — Critically Urgent_complaint_Airway Bill-1319686572 Not Delivered Even after reached Janakpuri_ Delhi

 gaurav4gauri on Mar 27, 2017
---------- Forwarded message ----------
From: gaurav mishra
Date: Sat, Mar 25, 2017 at 6:37 PM
Subject: Critically Urgent_complaint_Airway Bill-1319686572 Not Delivered Even after reached Janakpuri_ Delhi
To: customercare@trackoncourier.com

Hi,

I had sent a very urgent courier with airway bill no. 1319686572 from Ambala on 21st march. collecting person promised me that will get delivered next day.
But this has been reached Janakpuri on 23rd however still not received by recipient in Janakpuri only.
Moreover no status updated...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Late delivery and pathetic customer handling this is a 3rd grade courier company

 Sud48 on Mar 26, 2017
Guys, my suggestion is please never ever use this courier services. I had a very pathetic experience. They did not deliver my package for 4 days. I was continuously following up with them but their representative provided false information and made me fool saying "madam aaj ho jayega deliver". I called up multiple times in a day to have the status but every time they made excuse and asked me to call after some time. I was repenting on my decision to choose this carrier. They don't even provide any complaint board or any escalation contact....
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — Delay in delivery of parcel against DOCKET NO-1318244682

 shaji james on Mar 21, 2017
This is to inform you that our supplier has send one courier packet from your Jhandewalen hub on 11-3-17 bearing Courier DOCKET NO-1318244682 in our following address
M/s. BEUMER INDIA PRIVATE LIMITED
157, Naurangpur, Sector 78,
122004 Gurgaon, India
Tel.: +91 (124) 47 99959
Mob.: +91 9999704466, 9873822441

Also to inform you that the matterial which ahd arrived in your Gurgaon Hub on 15-03-17 is not yet reached our office, even though your people had contacted over phone and we had guided them to reach our office. earlier we had been getting your...
Complaint comments  Read comments Complaint category Other

Trackon Couriers — Horrible service and arrogant staff.

 sayan093 on Mar 19, 2017
I was supposed to receive a courier from trackon Services kolkata
Courier ID-2308258154. The courier came to Garia P.O which is near my house and the delivery was supposed to happen. But nothing happened and on calling back a bloody idiot and stupid person Mr Rana M.No-9836983739 picked up and gave lame excuses and lied to me that the delivery boy couldnt find the address. The courier packet had my phone no on it and they not even bothered to call me once. The packet was returned to the regional office in kolkata which is far away from my house and I had to personally collect it from there...
Complaint comments  Read comments Complaint category Other

Trackon Couriers — Material not dispatched

 Soumen Kumar Majumder on Mar 16, 2017
On 01 st March I have sent a courier(Docket Number-3100436880) for Durgapur.But the courier does not dispatched.I have contacted TRACKON offices many times by different phone numbers;no one give me the details of that courier.The address of that courier mentioned below:
Md.Serajul
c/o-Dildar Hussain
301, Rajendra Prasad Road
Joydev avenue
B-Zone
Durgapur-713205
Contact no.-not mentionable...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Trackon Couriers — Neither article delivered to customer nor returned to us.

 sw2016 on Mar 15, 2017
We had booked 6 parcels from trackon courier with tracking id 1100060166 on saturday 18 feb from ajmer office (Gautam enterprises) who confirmed us that the article will be delivered by 25feb. But he putted the consignment in transit on monday 20feb. Also after 21feb there was no update of the consignment neither on site nor to the trackon agent till 28feb. On 25 feb when we asked them for the parcel they said that it has reached hyderabad and will be delivered same day. Still till monday there was no update of the article & hyderabad agent was saying that articles has not been reached there yet....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Miss behave by the courier agency

 ajaydspl on Mar 3, 2017
On 03/03/2017 In your Vikas puri, nd 110018 branch a Lady named "Neelam Communication Contact no 9810379526" talk abusively/rudly using unofficial language while i call on above given no to tracking my courier Tracking no. 2308348627, that is very urgent for our organizational which is reached in our area range one day before. On 02/02/2017 called for track my courier she told some one passed away so please call me tomorrow. while i called today she start speaking why are u calling me again and again, boy will give himself or you have to pick up from my office to call me. I Request to the concerned...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Track id.2307268484

 Chitra Saisree S on Mar 1, 2017
One parcel with track id 2307268484 is seen as delivered at your kasargod centre in 24.02.17, but didn't deliver at the address till date even after 10days. While booking online purchase through Peachmode I have clearly mentioned the pincode as 671531 and already made payment in full including shipping charges. So if you are accepting the contract of delivery from the company, it is your duty to deliver it at the address given or you shouldn't have to accept the contract....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — Product change by courier boy

 dino5223 on Feb 12, 2017
Mera naam Dinesh gupta hai maine ek order Nashik Maharastra ke liye Trackon Couriers Rohini Sec-18 se book kiya tha jiski Tracking id 1314758196 ...Maine usme Branded sparx shoes apne cusmtore ko send kiye the But jab product custmore ko recive hua to usme Branded shoes ki jagh local coldstar name shoes mile esa Trackon ke hi kisi empoly ne kiya..Fir maine Trackon custmore care per kafi baar compalint ki or mail ki but koi response mujhe nahi mila jiski wajh se mujhe kafi loss uthana pada..Please Trackon service per karyawahi ki jaye or esa karne wale ke khilaf sakht se sakht kadam uthaya jaye or...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Non co-operative staff

 sripick on Feb 10, 2017
It was sad to find that the person who receives call enquiry at Trackon courier services, bangalore was very rude and non co-operative.
I was expecting a courier sent to Bangalore from Patna on 2nd feb 2017. When I checked the status online I found that it already reached my locality on 8th feb 2017. Since after 2 days also I didn't receive the package so, I called on this no: 9342658664 on 10th Feb 2017 to check if there was some issue or by when should I be expecting the package. The staff member who received the call was very rude and not willing to listen to the query. He was just trying...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Complant againts lucknow / Faizabad Hub

 Ehraz on Feb 7, 2017
Dear team,

its general answer, same address I am receiving all doc through courier and gov postal services

please confirm when I will receive doc ASAP

do not mail general reply

Regards

Ehraz Siddiqui
( mblCell No :+91 9839606161 | India |

On Tue, Feb 7, 2017 at 2:23 PM, Richa (Head Office) wrote:
Dear Sir/Madam,

This consignment has been returned back to Origi due to Incomplete address.
atus of AWB No 1313669774 R.T.O. 04 Feb 2017 - INCOMPLETE ADDRESS
FROM TO MAN....
Complaint comments  Read comments Complaint category Business & Finances

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