[Resolved]  Trackon Courier — Unreceived Parcel

Address:

Uttarakhand

Dear Sir/Madam

My friend had sent a parcel from delhi on 27th June .It has already been 11 days today on 7th July and still i have not received my parcel.
I have already made many calls only to be given different answers everytime.
The local branch incharge told that my area is outside city limits,and that i should come and collect it.
A ridiculous statement as the centre point of our city (the clock tower)
is within 5 kms!!
When i tried to give him an alternative address he asked me to ring up after an hour when his boy comes.
Then his boy asked me to call after 30 mins so that he could check about my parcel.
And now the local branch has even stopped taking my calls.
They have charged me 200 rupees and what i was supposed to get within 2 days is even now still undelivered.
Highly irresponsible people!!!