[Resolved]  Trackon Couriers Pvt Ltd — Non Delivery of an important parcel

one of the parcel which was sent to me on 12th October 2009 from Darbhanga, Bihar has not yet been delivered to me at my Hyderabad address. The parcel which contains some important gift items, which has more to do with the sentiments than the money involved, was sent on the following address:


Dr. Satya Prakash
Flat No. 202; Siva Sai Balaji Residency
Block No 66/P; Near elephant statue
Pragathi Nagar; Opp JNTU lane
Kukatpally
Hyderabad 500 090

The AWB No. is[protected]. I tried to contact your regional office here at Sanath Nagar, Hyderabad. I tried to contact the regional office a number of times and each they gave me new number to talk. No body is ready to give the correct information. Even after making repeated calls they are not able to give any satisfactory answer. I even visited your regional distribution center at Kukatpally and talked to the delivery boy who said till date he has not received any such parcel from the Sanath Nagar Hub. It appears to me that they have lost the parcel or since it contains some costly items one of their staff has kept it not delivered it. Each time I call them they say that it was given to delivery boy for delivery and thereafter we are not able to trace it.

I have lost more than 5000 Rs as the cost of the parcel, several hours of my talk time talking to these courier fellows and several days of my mental peace because that parcel means a lot to me.
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Aug 14, 2020
Complaint marked as Resolved 
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Trackon Courier Pvt. Limited — NON DELIVERY OF PARCEL

SIR,
I DR.RAVINDER SINGH ,B55 SAKET COLONY JAIPUR,RAJASTHAN, had done courier from TRACKON COURIER PVT. LIMITED,dated 22/10/10. registered no. of courier is[protected],
i had traced the courier on net ,it reached to goa[panjim] via mumbai on 25/10/10.
the sad part is that it is there in panjim office,goa,till today from 25/10/10.i am continuosly calling them from 25h, they are accepting that courier reached them ,but making excuses of non delievery of parcel.it is to be delievered on address DR.PAMENDAR SINGH, B303 PETRO MARTINA RESORT,GAURAVADDO ,NEAR TARCAR ICE FACTORY,CALANGUTTE,GOA,
THE distance between panjim and calangutte[where parcel is to be delievered] is just 20km,
now i m calling at panjim office on no.[protected].and they are not picking my number, i am totally annoyed by them,they had mentally harassed me, and taking my precious time,
Please do the needy.
I shall be highly thankful to you,
DR.RAVINDER SINGH
[protected].
[protected]@yahoo.com

Trackon Courier Pvt. Limited — Theft by Trackon courier of goods worth 25000

Hello,

I am Vikas Agarwal from Pune. I received a Parcel from Chandigarh (booked by my mother-in-law from Chandigarh) in Pune on 21/10/11.
AWB no:[protected]
It was around 15kg parcel and supposed to conatin clothes of my baby boy (1 year old), some sweets packets, some dry fruits, some more edible things, an expensive Diwali Gift pack. Some more household things etc...
However, the parcel, I received, was in torn condition and on opening found that most of the articles were missing. The gift pack was stolen, clothes of my baby were stoles, even the sweets packet were taken away. There were some "mathri" packets too, but the Trackon thieves ate those mathris and just left a torn out wraper in the carton. It seems that they have all the time to do the robbery.
The Parcel was kept in Fatimanagar, Pune office for two nights and no one can explain that. I suspect Fatimanagar staff behind this steal. No one form Pune office is willing to launch the investigation for the steal. It seems all the staff are hand-in-glove in this operation. I did talked to the Pune head of Trackon Mr. Kiran ([protected]). But he was too rude and blankly refused to launch any internal investigation. Contacted to Fatimanagar branch Mr. Satish ([protected]) and they were even ruder and refused to talk. All the time they keep on blaming us why the the content of the parcel was not mentioned before and only Chandigarh office can investigate in the matter. I want my things back and not the compensation. There were some sentiments attached with the goods sent by my moter-in-law for the kids. But Trackon has no concern for the sentiments of the people. I suffered a total monetory loss of Rs. 25000/-. Not to mention any intangible losses.
My contact number is [protected] form Pune Ghorpadi area.
Rest of the details are mentioned in my profile.

Regards
Vikas

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