Show menu
Ask a Question FAQ Sign in

[Resolved]  Trackon Couriers Pvt. Ltd. — Broken Perfume Bottle delivery

Dear Sir,
I sent a Perfume bottle from Mumbai to Pune by Trackon Couriers from their Borivli branch. My docket Number is 85713883 and I was asked to declare the contents on the form provided by the courier guy. I filled it mentioning that it contains a Perfume bottle and color Sketch Pens. The parcel got delivered on 3rd day which was suppose to be done on the following day in a broken condition. Bottle was completely crushed. I called up their customer care and spoke with Varsha. She said that if it was declared in advance, the person who took the order should return your money. I called up the Trackon office in Borivli and spoke with Mr. Rai and Mr. Jha, both of them were rude and did not bother to my complaint. When I asked for the incharge person Mr. Ghanshyam Choudhary, I was given the answer that he is out of town for 10 days and I should never expect any returns from them

I appeal to all the readers not to use Trackon Couriers anytime as they look to be very arrogent and irresponsible people who are not interested in serving people. They forget that they are in service industry and in this industry communication and politeness can help them to grow their business.

Thanks & Regards
Rajeev Pande
Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

sir, i have sent a parcel from coimbatore to salem . the courier people missed the parcel, i have asked at coimbatore office named mr. kannan, there is no responsible . even there is no respect .so pls dont send any thing through this courier
dear sir
i have sent a courier on 21/02/2008 today its 27/02/08 ,from mumbai(kalina) to ratnagiri.The people incharge in ratnagiri have said that they have delivered the courier on 25/02/08 which is not actually , and on making several phone calls they are not even giving a back up call of what the status is and even the status on the internet site has not been upgraded, so can u pls tell me how i should handle the situation.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    13%
    Complaints
    1897
    Pending
    0
    Resolved
    245
    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028