[Resolved]  Trackon Couriers Pvt Ltd — Express courier not delivered after 10 days of delivery date

Address:

Mumbai Suburban, Maharashtra

Hi,

This they way you people serve your customers or i have taken a wrong decision while choosing TRACKON COURIER ???

I was expected to received my courier through your EXPRESS service on 18th June 2012 but haven't yet received courier or a single call from end (i.e. 21/06/2012, 4:30pm).

It was very bad experience yesterday (i.e. 20/06/2012, 5pm) when i contacted you customer care team, they have given me one mobile no ([protected]) and said this person will help me out while delivering my courier but first time this person answered my call n said give me five mins i will call you back, but i have not received any call from him then again i called him and since then i am only calling him but he is not answering my call or not even replying my SMS.
Today since morning i have tried all you customer care no (at list 15 times) but no one has answered yet, even i have tried your mumbai Regional Office tel no but have not got any reply.

Can you please help me while informing that is i am going to received my courier or not, if not then i should not call you people regarding the same.


Regards,
Digvijay Pandey