Trackon Couriers Pvt Ltd — Irregularity in delivery

Address:

Pune, Maharashtra

My father sent me a critical courier via Trackon Couriers Pvt Ltd on Wednesday 13th June, 2012 that they assured would reach me by 15th June. I called the office at Hinjewadi at 2 PM to ask about the courier. They said the courier has reached but would be delivered by not before Monday. I asked them why and the answer I got was "we do delivery only two days a week". On Monday (today) I called up their office and they said it was not delivered because Saturday was off for them and would get the courier today. Now, its 5:15 PM and still I have not recieved it. They say they will dispatch it by 7 PM. Who will be there to collect it by then? All the courier services deliver it by 1 - 2 PM and that too in 2 - 3 days. This courier service has taken 5 days and still has not delivered it yet.

What can be done with such people who do not do thier duty properly and does not care about how important such couriers might be to others.