[Resolved]  Trackon Couriers Pvt. Ltd — MISROUTED AND THEN MISPLACE OF COURIER NO[protected] BY TRACKON COURIERS PVT.LTD

Address:

Chandigarh, Chandigarh

MISPLACE OF COURIER NO[protected] BY TRACKON COURIERS PVT.LTD
COURIER NO[protected]
I have sent a courier through Track on couriers service. The couriers was sent to famous online shopping website NAAPTOL (New Delhi) from Mohali.The courier had a clear name of place New Delhi.but due to negligiance of Track-on couriers the courier reached Hyderabad.Then I approached the local vendor from where I have sent the phone.He didn't showed any interest in the matter.Then I myself approached track-on couriers(Head office) to get information about the courier from where I got to know that courier has been RTO due to address not found.Then after waiting for couple of days when I tracked,that courier reached Mohali on 3 July 2012, I again called the local track-on courier office in Mohali phase-2.The local vendor started making excuses,He said that he has not received the courier and made such excuses for 3-4 days.Then,on my forceful behavior to get my courier back, He returned me an empty box with outer cover of my courier.That box contained pieces of glass in it.Then I again approached track-on couriers for the help but their customer care executive showed such irresponsible behavior and replied me, to send a mail of compliant.Trackon's customer care executives hardly showed any interest in the matter.Kindly help me.