| Address: | Vadodara, Gujarat |
Travelyaari is in the bussiness of bulk bus booking. So I have highered a 3 X 2 56 seater A/C bus @ rs. 35/- Per km from travelyaari for vadodara to patan for 14th & 15th may 2011. I paid a rs. 5000/- As a advance in february-2011. In the month of mar-11 they called me and told that rates will buses are not available @ rs. 35/- So now the revised rates will be a rs.37/- Which I agreed. They promissed me that I will get the bus operator detail by last week of april or 1st week of may-11. But they never called me. When I called them they provided me a contact no of one of operator (mansukhbhai from patel travels) and asked to contact him. When I called mansukhbhai he told me that your bus has been booked from vadodara chirag travels and he will provide a bus no & drivers contact detail. But till 10th may 2011 he has not gave me the detail so I called to chirag travels. At that I was told by chirag travels that your bus is booked but since he has not yet received advance payment so he will not provide any detail till he not get the advance. So I called travelyaari & mansukhabhai for the same. So mansukhabhai & travelyaari told me that you pay the advance to the chirag travels we will adjust the same from final payment. So when I visit the chirag travels office to pay him advance on 11th may 2011 I came to know that the bus which they booked for me is a non a/C bus. So I immediately called to travelyaari (saurav)to inform them about this group off. So travelyaari(saurav) told me that we will refund the full advance which I paid to travelyaari else it will be false commitment from travelyaari. But till today on 20th may 2011 I have not received the refund. Now when I called them then refuse to pay and saying that the cost of bus which they provided me is rs. 25000/-. So they will not refund this amount. Even at the time of negotiation they gave me the rate for non a/C bus was rs. 30/- Per km for average of 300 km each day so it will come rs.18000/-.Where as I paid rs.5000/- To travelyaari & rs. 20000/- To chirag travels. I am ok to leave rs.2000/- But I want refund from travelyaari of rs.5000/- Which I paid to them because same thing they can inform me well in advance also so that at least take the proper decision. But now they are giving me such excuses, which saws that they are not in intention to refund even though a false commitment from their end. Was this information helpful? | 
