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Travelyaari.com Complaints & Reviews

1.5
Updated: Aug 8, 2025
Complaints 439
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123
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Travelyaari.com reviews & complaints(439)

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V
Vipul Giri
from Pune, Maharashtra
Aug 8, 2025
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Concern regarding high cancellation charges ticket no: 333252611698

Dear TravelYaari support team,
I hope this message finds you well.
I am writing to express my concern regarding the cancellation charges applied to my recent ticket cancellation.
Ticket Details:
Ticket No:[protected]
PNR No:[protected]
Route: Nanded to Pune
Seat No: 18L
Due to an unavoidable emergency, I had to cancel my ticket more than 30 hours prior to the scheduled departure....
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J
jaswant saharan
May 27, 2024
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Address: bikaner
Website: travelyaari.com

Dear sssir/Madam,

I booked a ticket from Hanumangarh to Bikaner in AC Sleepar bus with PNR[protected], 24/05/2024 bus timing was 1.15 am .
At the boarding time bus was one our late and AC Not working, when ask from driver about delay and ac, his answer was not satisfactory ( AC Khrab h kam nhi kr rha ) in this heat wave summer you can imagine how i travel, it was total hrrashment . request to you plz refund my money which i paid Rs 600/ for ac bus, it was very painful. and make sure that does not happen in future .
waiting for your response
Regards,

Jaswant S. Saharan
Unit Head
Dainik Bhaskar
Bikaner
[protected]
Travelyaari.com customer support has been notified about the posted complaint.
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    R
    Rajesh Shrikant Meshram
    from Nagpur, Maharashtra
    Jul 5, 2023
    Jul 7, 2023
    This thread was updated on Jul 7, 2023
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    Address: Nagpur

    I had taken ticket from Nagpur to Sangli on 04.06.2023. His pnr number was- 301847(TS[protected]FMKS)seat was L4.Even after canceling amount 1595/- I didn't get back the payment
    Travelyaari.com customer support has been notified about the posted complaint.
    Hello,

    Please provide us the complete PNR number or call us at call center number is [protected]
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      D
      Apr 26, 2023
      Jul 6, 2023
      This thread was updated on Jul 6, 2023
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      Hello,
      I have done reservation of 2 tickets from georai to pune. Bus was cancelled due to breakdown.
      So kindly refund my tickets amount.
      Travelyaari E-Ticket & Invoice for Georai - Pune Bus Booking PNR[protected]
      Travelyaari.com customer support has been notified about the posted complaint.
      The refund was done on 5th May
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        D
        Drishti bhandari
        Apr 9, 2023
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        Respected sir, ma'am
        I booked a ticket from Pathankot and Chandigarh and the timing was (11:00 am ) .My bus was from Pathankot .And when I went to the bus stand they refused that we are not having any bus at 11:00 am .So it's a humble request that you should initiate my refund as soon as possible .And one more request if there is no such timing then it should not be showed on the booking platforms as well .
        +1 photos
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          R
          RaminderPSingh
          from Chandigarh, Punjab
          Feb 1, 2023
          Resolved
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          Resolved

          Hi
          I have cancelled my ticket on 19th Jan 2023,
          (PNR:[protected]
          Email confirmation recieved from travelyaari that refund will be given back in 5-7 days. Refund amount Rs710
          Screenshot of email attached for reference.
          Please help in getting the refund back.

          Thanks in advance...
          Raminder
          +1 photos
          Feb 1, 2023
          Complaint marked as Resolved 
          Hi I have cancelled my ticket on 19th Jan 2023, (PNR: 185612858-37428) Email confirmation recieved from travelyaari that refund will be given back in 5-7 days. Refund amount Rs710 Screenshot of email attached for reference. Please help in getting the refund back. Thanks in advance... Raminder
          Travelyaari.com customer support has been notified about the posted complaint.
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            R
            RaminderPSingh
            from Chandigarh, Punjab
            Feb 1, 2023
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            Hi
            I cancelled my ticket on 19th January 2023 and recieved an email from travelyaari for refund of Rs 710.
            PNR:[protected]
            As per email the amount was supposed to be transferred withing 5-7 days. However even after 12 days I stil have not received the amount.
            .
            The contact support given in the email [protected] always respond with automatic message saying ""All are representatives are busy and the call gets disconnected.

            Kindly help and resolve.
            Thanks and Regards,
            Raminder
            +1 photos
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              M
              Mukesh Hembade
              from pune, Maharashtra
              Dec 15, 2022
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              Address: office no 4 bajirao classic building, near pawna sahkari bank, kalewadi phata thergaon , 411033

              I had done booking on 15th Dec 2022 PNR:[protected], Tkt-No:[protected], bus is cancelled by operator but money not yet refunded.
              Now bus operator is not taking any complaint they are telling that we cancelled bus & told you immediately after ticket booking. Also they are saying that you have complaint to travelyaari.
              Travelyaari.com customer support has been notified about the posted complaint.
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                N
                Namdev Kumbhar
                Oct 11, 2022
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                PNR[protected]
                Ticket is cancelled, but refund still not received
                Travelyaari.com customer support has been notified about the posted complaint.
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                  S
                  Sambhajj Solanke
                  Sep 10, 2022
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                  Ticket no.[protected]
                  PNR no.[protected]

                  I have not receive refund amount
                  Bus cancelled by operator.

                  Please help
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                    D
                    dhotejivan
                    from Anjangaon, Maharashtra
                    Sep 8, 2022
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                    Address: Anjangaon

                    I had done booking on 7th sept 2022 (Pnr no[[protected]], bus is cancelled by operator but money not yet refunded.
                    Now bus operator is not taking any complaint they are telling that we cancelled bus & told you immediately after ticket booking. Also they are saying that you have complaint to travelyaari.
                    Travelyaari.com customer support has been notified about the posted complaint.
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                      G
                      GauravDofekar
                      Jul 26, 2022
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                      I have cancelled a ticket with PNR no[protected] on 23 July 2022 but the refund amount is not reflected back to my account.plz initiate the refund amount asap..
                      Thank you..
                      Travelyaari.com customer support has been notified about the posted complaint.
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                        D
                        Drinking
                        from Pune, Maharashtra
                        Jun 4, 2022
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                        Address: Pune

                        They haven't shared bus no, contact detail till last moment, they shared 2 no in email that were switched off, customer service agent also manipulate with wrong information
                        Travelyaari.com customer support has been notified about the posted complaint.
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                          J
                          Jeevan singh Chouhan
                          Mar 5, 2022
                          Resolved
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                          Resolved

                          Address: Hero motocorp halol

                          Dear Sir my ticket automatically canceled he called me and said bus is canceled like my ticket was canceled and the fare of the same bus went straight from 600 to 1400 if you had to do the same with the customer then this app kyu usse It is clearly written in your policy that if the bus is canceled then double pay will be done, now you want me to cancel the ticket and give nhi refund muje ticket on the bus 16/03/2022
                          My name jeevan singh
                          Mo [protected]
                          Bus pnr no[protected]
                          Operator name swai bhoj travells
                          Picup point halol to devgadh
                          +1 photos
                          Mar 6, 2022
                          Complaint marked as Resolved 
                          I was called this number and the same number was given at the boarding point, they said that the bus is canceled and as soon as my ticket was canceled and at the same time the ticket fare was directly from 600 to 1400 and said that your refund is up to 8 days. Will come, I want my refund immediately and filed a case against the bus driver, please this should not happen again with any customs
                          Travelyaari.com customer support has been notified about the posted complaint.
                          Mar 06, 2022
                          Updated by Jeevan singh Chouhan
                          I was called this number [protected] and the same number was given at the boarding point, they said that the bus is canceled and as soon as my ticket was canceled and at the same time the ticket fare was directly from 600 to 1400 and said that your refund is up to 8 days. Will come, I want my refund immediately and filed a case against the bus driver, please this should not happen again with any customs
                          Mar 06, 2022
                          Updated by Jeevan singh Chouhan
                          Not call customer service
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                            R
                            Feb 26, 2022
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                            On 26 feb 22 i want to travel from nagpur to pune bus oprator dashmesh travels 4.10pm is pick up time and i am waiting at pickup spot time 5pm suddenly bus oprator says bus have problem so we want to go for repair at service center repair time is 3-4 hours so firstly provide alternate option but there is no alternate option so who is responsible for this i am very suffer on this type of irresponsible service. I booked tikit from travelyaari so travelyaari responsible for this travelyaari want to provide me alternate option
                            Travelyaari.com customer support has been notified about the posted complaint.
                            Feb 26, 2022
                            Updated by [email protected]
                            No resolved
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                              N
                              Nbhatt b
                              Dec 29, 2021
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                              Hi Team,

                              I still have not received the refund for below ticket booking for 7 July, 2021.

                              PNR:[protected]

                              Please check.
                              +1 photos
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                                S
                                Sudhir Bhilar
                                Dec 25, 2021
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                                Subject: Travelyaari E-Ticket & Invoice for Pune - Nashik Bus Booking PNR[protected]

                                Our pickup point was Sanchiti Hospital Pune @1:30 PM on 25-Dec-21

                                When we reached 1:15 at Sanchiti Hospital, Bus driver asked us to come to New Wakad Bus stop (saying that Sanchiti is no longer the pickup point but Travelyarri ticket has pickup details as Sanchiti Hospital)

                                When we reached Wakad Bus Stop, driver then asked us to come to Nashik Phata which was 15 km from Wakad Bus Stop.

                                So, even though we reached before time to pickup time driver kept on moving ahead without giving us a call (we gave him call at 12PM, 12:30 PM and so on though he kept moving ahead)

                                Due to this I have to pay extra to OLA cab which costed me fare equal to fare from Pune-to-Nashik
                                Travelyaari.com customer support has been notified about the posted complaint.
                                Its been 100+Hours we still awaiting for reply from TravelYaari on our complain

                                Travelyaari.com Complaint Status Update [ID: 3080015]
                                Ticket has been created with Ticket ID - 279015.

                                Requesting for an update.
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                                  T
                                  Tarun.vindsor
                                  from Noida, Uttar Pradesh
                                  Dec 3, 2021
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                                  Dear sir

                                  It is really pathetic experience booking bus ticket via punbus app

                                  I booked ticket for new del to jalandhar for 2nd dec 23.59 pm

                                  Payment was made via my upi of rs 1061
                                  Check attachment

                                  Upi: [protected]@paytm.com

                                  But i didnt receive any ticket via sms or email

                                  Kindly refund as soon as possible

                                  Still Regards
                                  Tarun Sardana
                                  [protected]
                                  +1 photos
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                                    Tarun.vindsor
                                    from Noida, Uttar Pradesh
                                    Dec 2, 2021
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                                    Dear sir

                                    It is really pathetic experience booking bus ticket via punbus app

                                    I booked ticket for new del to jalandhar for 2nd dec 23.59 pm

                                    Payment was made via my upi of rs 1061
                                    Check attachment

                                    Upi: [protected]@paytm.com

                                    But i didnt receive any ticket via sms or email

                                    Kindly refund as soon as possible

                                    Still Regards
                                    Tarun Sardana
                                    [protected]
                                    +1 photos
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                                      R
                                      Ravi1314
                                      Nov 9, 2021
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                                      Hi,

                                      I had done booking on 8th Nov 2021 PNR No .[protected] from pune to Aurad Shajani bus is pickup is Vaibhav theter Hadapsar time 11:15 PM but bus is befor go departure time by operator please refund me
                                      Travelyaari.com customer support has been notified about the posted complaint.
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