[Resolved]  TVC Sky Shop / Bright Forever — Non Delivery of product

Address:

West Bengal

I had purchased the above product over phone and even made payment thru credit card online on 7th aug'10

I have not received the product inspite of my reminding the concerned. I had received the following SMS

"Dear HELEENA SEN , We have Dispatched your product by Post Office AWB No EM[protected]IN,Cust Care against your Order OC2424365"

On 26th Aug, I receive a call after so many days for delivery of product. I am then told that I have to pay fir HHS product as their is no credit card payment scheme in the company. I am not delivered the product.

I sent an email to then on the email id - [protected]@tvcskyshop.com detauling everything on the 26th Aug and also warned that if the product in good condition is not delivered to me in the next 24 hrs, I would be forced to lodge a customer complaint of cheating against the company and so in the consumer forum. Yet till date there is no response.

Please help.


Regards,
Heleena Sengupta