[Resolved] TVC Sky Shop — DELIVERY ISSUES | |||
I ordered OC2812806 from TVC SKY SHOP in Nov 11 The website was not working I called to complain...they offered to help by taking my order the address was noted incorrectly. i made sure this was corrected before i paid via credit card they sent the order to the incorrect address no tracking details were provided. i spent a lot of time on emails and phone calls chasing my order i gave them the correct address on 6 occasions before i added this to all my emails they still despatched to the wrong address. By jan 5 TVC asks me to pay for shipping as this is the 3rd time they are sending it. I refused as they already had the correct address in writing with them more emails in feb 2012 i called them again and blasted as no replies received from the customersupport team they finally send the products BUT one is A DAMAGED Product.... So to spite me after all this they send out broken stuff in the 360 Spin & Dry Mop TVC SKYSHOP has mentally tortured and stressed me out and i have over 50 emails to show how through their incompetence i have suffered and how they make me chase them even though they had my money in november, I want my product replaced asap or to be compensated the full amount of my order. I have emailed them saying send the new product and collect the old one.,... WHO WILL PAY FOR THE PRODUCT TO BE SHIPPED BACK, WHY DON'T THEY ARRANGE A PICK UP. HOW MUCH LONGER WILL IT TAKE FOR MY ORDER TO THE MARKED AS COMPLETED. i WILL NEVER EVER EVER BUY FROM THEM AGAIN AND RECOMMEND TO ALL TO USE COD ONLY COS ONCE ANYONE HAS YOUR MONEY YOU WILL BE CHASING THEM FOREVER. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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