[Resolved]  TVS Apache — Problem With Battery and Attitude of the Goodwill Motors

This is to bring to your notice how lethargic your attitude has turned out to be . I am not sure how far this complaint would be taken seriously , however I need to express my anguish .I had given my Apache Bike for Service on 28 Nov 2009 and they gave the Bike on 1 Dec 2009 . They gave it back informing that the Battery needs to be changed and they don’t have the Stock .I need to tell you that the Service was absolutely Sloppy and they Charge Rs 300 . I am willing to pay not an issue however there should be service and the Foremost everyone should be customer centric .
I had a New battery fixed from outside and the person told that Battery is not charging since a Gadget which charges the Battery while the Bike is running is conked out and this can be done only at the Service Center and which is only 15 min job. Hence I took the bike to your Goodwill Automotive and the arrogant attitude shown by the staff was alarming . They don’t care for the Customers . On top of it they asked the Leave the bike for 1 day . Why should I ? When they have already taken 3 days and this being a 15 min job . Not only me there were 2 other Customers of yours Yelling on Top of their Voice when I went in to take delivery of my vehicle . All your Customers are taken for a ride by this careless and lethargic behaviour . No one is looking at Goodwill Motors, we all are looking at TVS as a Brand and going and ultimately it is TVS Brand which gets Bad name for itself .
For a Paid Service they take 3 Days and Free Service they give it on the Same Day ? Why is this Discrimination . Arent we giving our Hard earned Money . Ideally speaking it should be the reverse , Paid Service should be given on the same day and Free Service should be taking 3 Days.