TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 15%
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2206
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1169
down
377

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
611
down
189

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



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Customer satisfaction rating
15%
Complaints
2206
Pending
0
Resolved
326
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (250)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — delay of product

 wangsholdenny on Jul 18, 2018
Its been 1 & half month since I booked for tvs ntorq 125 (ie. 05/06/2018) at union tvs imphal but I haven't got till today, whenever I went to the dealer they said we have placed an order but there is no stock in the company. I had visited the tvs showroom every week but always its a same replies from them no stock. May I know the reason why its taking so long?...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — ntorq 125

 vrushank tankaria on Jul 16, 2018
I Purchased Ntorq 125 in May 2018 and from Oceanic Motors Gandhinagar, Gujarat. From day 1 I am facing trouble with self-start and irritating noise after 40kmph. At the day of booking they asked me to wait 15 days as they didn’t have the color I wanted. After that there was no follow-up from the dealer, when I approached them they said the color is available but I have to pay extra Rs. 1400 as the price has increased. When I paid the amount they started preparing the vehicle which was in the showcase and scratched so I asked for the new one and which they provided with above mentioned issues....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs jupiter bharuch registerd

 Sumeet Motiyani on Jul 14, 2018
Hi this is sumeet motiyani from bharuch gujarat india. Today i had given my tvs jupiter for service in raviraj tvs panchbatti service center. Truely speaking each and everytime when i have a service from this center i face major problems in vehicle in just 24 hours. Today my jupiter get serviced from raviraj service center and got a delivery at 5:30 pm only after 3 hours i.e around 8:30 my vehicle is not getting start and i had left that vehicle in middle of city just bcoz of this problem. Please please please change the service center technicians as they are not at all qualified and deserve this...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — rc payment rs.4000 extra

 gurpreetmannu on Jul 14, 2018
Dear sir/mam main apki dealership yahshoda motors se tvs apache rtr 200 lena chahta tha lekin naham ( mr. harjeet singh manager) vo 2 month se bahane lga rahe hain fir maine net se number leke chandigarh try kia onhon ne mujhe bht achha deal kia unke sale man ne bht achha responce dia sale man ka mob. no.[protected] tha
lekin aaj main last time apne local yashoda motor pe gayea to vahan manager harjeet singh ne mujhe rtr 160 4v lene ko kaha vo main test ride lene hi wala tha ki mujhe yaad ayea ki mere frd ki jupiter ki rc banane wali hai aur uske docs mere pass the to main heran reh gayea...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — fuel gauge

 subhadra raghavan on Jul 12, 2018
I have given myu Wego to your TVS showroom in Wagholi, Pune Maharashtra and the name is RIHAANS .

I write this mail with deep regret and give below the sequence of the events.

i had got a call from your service centre informing me that the vehicle is due for servicing.

I had promptly given my vehicle. When I had given my vehicle my fuel gauge was working. But when the vehicle came after servicing the fuel gauge was not working. I immediately called your workshop and informed. They had sent their representative to pick the vehicle and it took 6 working...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — jupiter purchased from dealer is not working from last one year

 nikky1976 on Jul 11, 2018
Sir
I am sntosh bapusaheb tawde
add c/207 link apartment
hira nagar
mulund west mumbai 400080
mobile no [protected]
i had purchased jupiter from your mulund dealer morya moters in the month of july 2017 its work for 3 month very smoothly but after 3 month vehicle giving problem to start after giving a kick it is not start again i went to u r service center but still problem is not resolved every time i am giving service charges
the jupiter is not start in one click and also not started from kick i am frustrated from your vehicle because i had purchased...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — problem with the jupiter new model

 nikky1976 on Jul 11, 2018
I had purchased JUPITER the new model in the month of july 2017 The jupiter is miserably ill its not at working properly from purchasing date i take lot of time to service center and all the service time they charged mesrvice charges and i spent almost rs3000 service charges on it .After so much of expense on it, it doesnt start properly and as per the technician the vehicle is not good he say to contact your dealer i explain him that, it doesnt start at all and stops suddenly while driving it and the kick, choker and acceleration is also not working.Its very annoying to say that we owned the jupiter...
Complaint comments  Read comments [1]Complaint category Car Dealers

TVS Motor Company — scotter service

 venu1958 on Jul 11, 2018
I have purchased Two Vehicles from Shampoorna Automotives A.S.Rao Nagar SAINIKPURI SECUNDERABAD, since 2 yrs myself and my friends are also giving the scotter for servicing here, but now a days the servicing is very very bad, many costomer are complaining the same, just they are water washing and giving the vehicle, servicing is worst.

I gave my vehicle for servicing four days back, and it was returned after service, what i observed huge sound coming from rear, again i complained to them, vehicle was given and told that its fine now, within in few minutes on the way same sound, again...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — I am complaining about cheating done by authorised seller

 Sharul Goyal on Jul 11, 2018
I have purchased jupiter from balaji TVS shastri nagar, delhi on 19 feb, 2018. They told me that i will be getting 0% debt insurance but instead of this they gave me normal insurance. My scooty has been submitted now for claim and they are asking me to make full payment. I went to the owner of balaji TVS she is talking rudely to me now. Her staff is misbehaving with me. They are saying that you don’t know anything using bad words, abusive languages and threatening me that they will not return my scooty....
Complaint comments  Read comments [1]Complaint category Insurance

TVS Motor Company — air leakage from rear tyre

 Paresh Tuljapurkar on Jul 10, 2018
I Harshala Tuljapurkar I purchased TVS Jupiter vehicle on 20th Nov 2018. V3hicle covered 3000 km. After 6 month, i observed that air leakage from Rear tyre. I informed this issue to Showroom but he rise his hand, i went to TVS tyre dealer he is not responding me.

I m suffering this issue from 2 month
Other Wise i will go to consumer Cort.
Please help.

Harshala Tuljapurkar
[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — manufacturing defect in engine bearings

 Giresh Giri on Jul 10, 2018
I am using my Apache RTR 200 4V since 1 year. Now my bike making lots of sounds and vibration due to damages in engine parts such as Bearings.
I visited service center and did not resolved my problem since 1 month.
They told it is manufacturing defects and they are not resolving my problem.

Details :
Name - Giresh Kumar
Model - Apache RTR 200 4v
Frame number - MD637BR
Engine Number - BRIDH2010889

Phone : [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs bike

 Bisuenergy on Jul 8, 2018
Our tvs star city plus bike was not getting started since 7 days neither through self nor through kick start. We repeatedly called on tvs service centre at durgapur, west bengal. Initially they were not responding, but after calling several times finally they received the call & we informed them about the problem. But after that also nobody from tvs service visited to attend the problem. It was a very big mistake on our part to buy a tvs bike. Now i will sell this bike & suggest anyone who is looking to buy a tvs bike not to do so...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — sunday fastrack service

 V. Anandan on Jul 8, 2018
Sir Sunday immediate service on Sundays were not effectively done. My Jupiter scooter service once they said sufficient mechanics are not available so we will deliver tomorrow. Today they say more vehicles were already come so delivery is tomorrow. Please develop a system through which customer has to be informed that this Sunday we cannot go & avail Sunday fast track service. Pl. Be responsible to your customers and let their time not be wastes..My vehicle no. Is TN66 U 4272....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache rtr 160 front suspension issue

 Vinod Banikol on Jul 7, 2018
I bought Apache RTR 160 bs4 8 month's before now I am facing problem in front suspension it so much hard and not working properly. I need a permanent solution for this if any TVS authorities seeing the please take sudden sudden action....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — product issue

 vagawal@eife.org on Jul 6, 2018
Dear Concern,

I have purchased TVS Jupiter from TVS company showroom in Noida "Aditi Automobiles" at Noida. And from the date of purchase I have a complaint in starting the TVS Jupiter, in the morning when I would like to start my TVS Jupiter it will 15-20 min and 20-30 self-start trials and If I would like to start via kick then I have to do it 10 to 15 times!

When I asked for this issue with the concerned person in the Aditi Automobiles showroom, he started, Its new vehicle it happens, by the first service, it will be all right, Trust us!

After the...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — ntorq service

 Varshant Verma on Jul 6, 2018
I have no response from TVS Aditi motors.

Hi Sangveer,

I have my tvs Ntorq 3rd service done at aditi motors where I got worst condition after service.
things I told them to check, they made worst out of that.

1. front disk brake oil check : It end up getting front wheel jam with explanation that disk pad used to stick with disk plate. this makes me so annoying while riding bcz as I loose throttle I gets stop.

2. front shoker was making sound on speed breaker and brake applied on plane road. and no one was ready to believe while...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — faulty tvs ntorq scooty

 bharat20327 on Jul 6, 2018
Today i on 5th of july 2018, purchased tvs ntorque. It's defective and heavy leackage of petrol from it, booth space is full of petrol. I was driving and entire booth was floating with petrol.in one hour around 4 liters of pertrol leaked.in less than 6 hours of purchase this fault has emerged. I hv list faith in tvs. Need immidiate refund with compensation. Or else i will be forced for legal action. My chasis no. Is md626ag72j2f41696
Engine no ag7ej2300751
Purchased from patel motors udhna surat. Gujarat...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — bike not starting after service

 Karthik Deva on Jul 5, 2018
My TVS Apache no:Tn22DD4558 was given to service on 03-07-18 and was taken delivery yesterday evening after putting petrol the vehicle did not start there was no response from dealership and i pushed my vehicle back home all by myself and still now there is no response or steps taken from the dealership very worst service !...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — got the detective vehicle

 Sushil Lunawat on Jul 4, 2018
I purchase new tvs jupiter in the month of feb 2018 from tvs shelar at pune. At the time of second servicing visited to work shop service executive shown me colur damage of side panel. Colur of side panel is automatically damaged with bubble on panel. So i asked the showroom they say it may be defective piece. And they promise to replace. And they replace the side panel. And at the same time i show them noise from frunt pannel they told me there is interlock damage but not ready to replace stating that it is not cover under warranty as started by mr. Pillay workshop manager. And he send his assistant...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — newly purchased not working

 Sunny Brahmaniya on Jul 4, 2018
I have purchased the apache 200 4v from vtech tvs showroom, ambawadi, ahmedabad.My bike number is gj 01 ub 5246.
After few days of purchased bike started to stop automatically.And the service center of that showroom also not solving the exact problem.And they taking 4-5 days for to repair it.But not pfoperly fixed yet.Please short out my problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Recently Discussed

4 days ago
TVS Motor Company
rc payment rs.4000 extra
6 days ago
TVS Motor Company
fuel gauge
6 days ago
TVS Motor Company
problem with the jupiter new model
6 days ago
TVS Motor Company
I am complaining about cheating done by authorised seller
7 days ago
TVS Motor Company
product issue

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