TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 14%
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2522
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1471
down
451

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
788
down
236

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
14%
Complaints
2522
Pending
0
Resolved
345
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (309)

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TVS Motor Company Complaints & Reviews

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TVS Motor Company — tvs jupiter grande starter issue

 Budharanjan Kangabam on Dec 13, 2018
I have bought a new Jupiter grande last month on 26th November 2018. Till now I have visit to the Authorize service centre the place where I bought 7 times to rectify my Jupiter issue and they are unable to rectify it. I am unable to use the self start, I have always rely on kick start.1st visit they told me it was a connection issue. 2nd time was a battery problem. 3rd times the new battery they put was the issue. 4th time the regulator was the issue. 5th time the mechanic from TVS not from the service centre replace something from the front and didn't revel what was that and the whole meter reading...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — about isurance.

 samadrita saha. on Dec 12, 2018
Dear sir,
Myself soumen saha from kolkata. I want to purchase a jupitar scooty from your distributor which name is tvs sarathi situated in dakshin barasat in south 24 pargans. But they are forced to me for 5 years insurace. They provided 1year 1st party and next four years third party. But i am not agree with them. When i am purchasing an new two wheeler so why i will take third party insurance? I want either you will provide 1 year insurance for 1st party or entire 5 years 1st party insurance. But they don't agree with me.
Please clarify the reason asap.
I am waiting for your...
Complaint comments  Read comments Complaint category Insurance

TVS Motor Company — tvs jupiter - bought on nov 5th

 Mangai82 on Dec 11, 2018
Before the day of diwali november 5th i bought tvs jupiter from arasu tvs porur. They promised me to give free helmet rs.1000 wave off from total amount as diwali offer, but both has not yet addressed and its been 1 month now. Im riding without helmet, arasu tvs is sole responsible if i met with accident.
Also when i asked for breakup of my total amount, they are give silly reasons as head office is not picking up the call, staff is on leave,... When i called their tvs finance they said the processing fee is rs.675 but the staff and manager of arasu tvs said its 2800, i have both the call...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter clasic number issue

 pawan_ on Dec 10, 2018
Dear sir/madam,
Im purchase tvs jupiter classic from bimla moter kanchrapara or shaw auto center purchase date 10/07/2018 & today is 10/12/2018 approx 6 month but till date bimla moter & shaw auto centre not give me my tvs scooty number, please help me otherwise i'm tracking anther action i'm requesting you please solve my problems my number [protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs sports motorcycle is not getting started

 Rksf4 on Dec 9, 2018
I had given my tvs sports bike for servicing day before yesterday to sai baba tvs showroom. But today my bike is not getting started at all. I had paid 800rs for same and even then it seems they have not done anything. Right from the day i have purchased the bike i am having this problem (Since 1 yr). Every time the show room people do a bit of work and after some days the same problem occurs. It seems the battery is defective. With some trust on tvs company we have purchased the bike. But had the worst experience ever with it and i won't recommend this bike to anyone.

I would be...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — how can I know is it genuine

 Aneesh Anie on Dec 9, 2018
Respected sir
I got call from tvs motors

Call content

#3/16, 4th bloc, 6th main road, nandini layout
Dr. Rajkumar punya boomi, kanterava studio bangalore_560096 mobile no.[protected]

Congratulation! You are selected for mnc tvs motors company banglore salary (8hrs + ot).in training, salary will be 12000 to 15000 + bonus + food + accomadation
Bring 4 photos, all documents limited vacancies contact immeditly and bring (2000rs room +food + uniform purpose after 2nd month amount refund
How can i find is this ajenuin call or...
Complaint comments  Read comments [1]Complaint category Job & Career

TVS Motor Company — service not good., never on time.

 Raghav Behal on Dec 8, 2018
Worth servious of surbhi tvs ambala (Haryana).
Almost 17 days they hand over my tvs jupiter and still my complaint are not solve...
This happen 3-4 time...
When ever i give jupter for service or compaint any issue on that they almost take 1-2 weeks mini to resolve the issue and still when they hand over to me issues are same.. Not even solve my break issue...
Never give proper bill always add extra labour and small chages extra without bill.

Raghav behal
+91-[protected]
Elmoagencies@gmail.com

I have profe if you think your...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — tvs victor stops working and service very poor

 dineshyadav091 on Dec 8, 2018
Very upset with tvs service center

I have purchased tvs victor on 10th july 2018

Within 5 months from purchase my victor stops working in mid highway.

I have called number of time to service centre but they didn't respond positively

After number of follow-up they have taken victor to service centre in next day

After repairing of victor they give me back without explaining what was the problem and what parts are changed or repaired

Please help...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — free service dealer taking more money

 Suhas Gurav on Dec 8, 2018
Sir,
I made my jupiter free service from mohan auto industries pvt. Ltd., kolhapur.
They are taken amount rs. 315/- of changing oil and another rs.20/- taken as consumable charges. I discuss with company service manager he told me we are given you job card, using stationery, given free washing, using oil for nuts. But i am not satisfied his answer. If company given free service under warranty why dealers taken consumable charges. This is loot from customer so please give me feedback of this complaint....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs flame carburetor

 sumitg2211@gmail.com on Dec 8, 2018
I ordered 1 pc tvs flame bike carburetor from pee patel tractor freeganj ujjain for that i gave advance amount of rs.1000/-. Sales representative told me that we will arrange this part in 20-25 days. I ordered on 17/10/2018 and today on 08/12/2018, advance amount refunded to me after 1 month, 20 days. Answer given that company stopped manufacturing for that particular part....
Complaint comments  Read comments Complaint category Products & Services

TVS Motor Company — about poor service

 Jashan Sandhu on Dec 8, 2018
I bought my tvs apache 200 on 4th may 2018 and those # didn't gave me all the documents of it. Whenever i went there to enquire they just ignored me all said me to come tomorrow. This continued for 3 months and on 8th august thy gave me it's documents. And now when i am going to get it serviced they are not doing it properly. What should i do now....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — dear sir bik enjan problem with 4 manth

 Ajay surya dada on Dec 7, 2018
My dear Sir.
My name Ajay Kumar pandey.
Bik nambar.U.P70EJ5275
Prayag raj { Allahabad } U.P
SIR .Mujhe bik liye huye abhi 4 mahine huye h aur meri bik k enjan me awaz aane lagi jis wajah se mujhe bik ko 3 din k liye aapki sarvis center me rakhana pada lekin abhi tak meri bik ki samasya ko sahi nahi kiya gaya .
Please help me.
Con.[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not responding acl tvs perambalur

 airwinraj on Dec 7, 2018
6 dec 2018 i can take going my xl hd milage problem but ACL TVS perambalur not responce and told need today service. how possible? 500km service?
my XL HD vehicle giving mileage 1.5 Ltr 37.1km.
ACL TVS PERAMBALUR told impossible check mileage.

what a solution this?
how possible drive my vehicle? 22kmpl? per ltr?...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs bike service failure

 vikky1234 on Dec 7, 2018
Dear sir / madam

I have given my tvs jupiter (Ap 21 bm 4047) for servicing on 04.12.18 in v. S agency, denkanikottai road, hosur, tamil nadu. They delivered bike on 05.12.18 at 06.59 pm. After delivery they didnt done any test drive, i have taken my bike and i was going to my home within a distance of one kilometer my bikes rear wheel came out i. E, they delivered the bike without fitting the bolts to the rear wheel. It is near death scenario to me. Immediately i complained them, then one mechanic came and fitted the bolt but next day when i went to meet them at 2.15 pm no one has...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — startup and running problem in model no. tvs jupiter classic (bsiv) disc

 Vikaskumar Kanitkar on Dec 7, 2018
Vehical claas: m-cycle /scooternt
Body type two wheeler
Manufacture - tvs motor company ltd.
Chassis no.- md626eg46j1d71765
Engine no. Eg4dj1000880
Model no. Tvs jupiter classic (Bsiv) disc
Manufacturing date: 4/2018

Respected sir,
I vikas damodar kanitkar purchase jupiter classic motorbike on july 2018. This bike is giving the problem regularly.
1) last month i have serviced the bike at the authorized service center at badlapur at the time serviceman notice that there is a problem in shock absorber unit as this bike has not...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — two wheeler service

 Poonam Anil on Dec 6, 2018
In shivam enterprises, jammu service centre are looking so many drawbacks
*. Service of two wheeler don't in seniority.
*. Whasing facility not available during two wheeler service.
*. Service staff are not be present on service time duration.
*. Customers problems are not rectified by
Service centre in service.
*. The customer has to wait a lot for the service....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs service complaint

 Goelankur_07@yahoo.com on Dec 5, 2018
Work service done by dhamija enterprises
Of jupiter on 01-12-18.

Vibration while pickup from 0 which was not there..

Also once reach to speed of 40 there is a vibration like sumthing is rubbing. This is since i bought the jupiter even after several complaints still not resolved by any service center.

Seriously this is very frustrating for me.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — problem with tvs 200 race edition 2.0 abs - irresponsible company arrogant people

 amresh_k on Dec 5, 2018
I am having starting problem from day one and writing this after having multiple visits to service center without getting my problem addressed. Left my vehicle to service center more than 10 days during last 4 visits, yet having the problem unaddressed. Service center keeps the bike unless queried and not sure if they really attempt to solve problem.

My vehicle having starting problem after being 10+ hours in idle condition. Starting problem becomes terrible and unbearable when vehicle put in idle for 3 to 4 days. Today it took 25+ attempt to start and i started to feel irritated...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — registration process pending

 lovenishk on Dec 5, 2018
R/sir
Its lovenish and i am purchasingh a new tvs two wheller on15 april 2018 bt till now my registration was pending when ever i call to management of dealer (Tvs jhunir) punjab near mansa. During these working days traffic police bound my vehicle and now i want my registration as soon as possible u r the last way to get to your dealer to improve your dealer services. I want solution on it as soon as possible

Name-lovenish

Cntct no. [protected]
[protected]

Dealer details
Dealer located at mansa, vill jhunir

Salesman...
Complaint comments  Read comments Complaint category Business & Finances

TVS Motor Company — work shop

 Surajkanaujiya on Dec 5, 2018
मेरी गाड़ी का medguard टूट गया जिसके कारण मैं डीलर के सर्विस सेंटर में छह बार जा चुका हूं वह क्लेम पर बनाने को तैयार नहीं है वह बोलते हैं मुझे नगद रुपया चाहिए मैं इंश्योरेंस कंपनी को नहीं जानता इसके लिए आप कोर्ट जाइए या टीवीएस कंपनी में मेरी...
Complaint comments  Read comments Complaint category TVs

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