TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 13%
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2644
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1557
down
471

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
835
down
253

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
13%
Complaints
2644
Pending
0
Resolved
349
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TVS Motor Company Complaints & Reviews

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TVS Motor Company — not passed vehicle by rto

 Yogesh Parlikar on Feb 23, 2019
I got Jupiter classic on condition it will passed tomorrow on 10 Feb,
they told me tomorrow, max the day after passing will held but still showroom did not do anything I suffered from them they mentally distracted me
Till date not paas my vehicle because of that I could not drive on road
I should suggest you that doesn't buy or any transaction by this showroom i e Gangatori TVS Nanded Maharashtra...
Complaint comments  Read comments Complaint category Government Organizations

TVS Motor Company — damaged vehicle

 rdprithviraj on Feb 22, 2019
What a horrible service from the Vishnu TVS Dealer, Coimbatore.
I bought a TVS Scooty Pep from Vishnu TVS, Coimbatore.
Took the delivery at 7 in the evening on 14 Feb 2019.
Next day in the daylight when i saw the vehicle saw damages to the body in the front and side under.
Took back the vehicle on 19 feb 2019 for RTO registration purpose. Handed over the vehicle to Mr.Sakthy and informed him about the damages. He assured that the parts would be replaced and delivered to me on the evening on 20 Feb 2019.
I went back for collecting my Vehicle on 20 Feb 2019 evening...
Complaint comments  Read comments Complaint category Car Dealers

TVS Motor Company — worst service ever received

 Ruksaar Mir on Feb 22, 2019
I bought TVS NTORQ before 6 months yesterday went for 3rd servicing having the same issues as I faced for last 2 servicing. There is always a problem after I get my bike serviced from SAI BABA TVS PIMPRI, PUNE, MAHARASHTRA. The bike never starts after servicing. I have to visit at least 6 times after 1 service for which they never make a new challan. Even after yesterday's servicing my bike is not starting. I am a girl and use my bike to go job and the bike stops working while I travel at night what if something happen to me in between. This is the service I am getting and not at all happy with...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — fraud repair and cheating

 senju jose on Feb 20, 2019
Hi,

I would like to state a bad experience regarding my car (Mahindra xuv 500) service with (Tvsundram iyengar sons ltd service station near matha hospital, thellakom p. O., m. C. Road, ettumanoor, kottayam
Kottayam, kerala).
There was an incident occurred near to my hometown (Pala, kerala) in november - 2018 and due to which some amount of water upto the trye level was marked in the car. And the next day we contacted the service centre and as per their request, the car was towed to the service centre.

On initial investigation of the car, a cost of...
Complaint comments  Read comments Complaint category Car Service Centers

TVS Motor Company — fuel gauge in respect of tvs jupiter zx model code jup 2017 mh12 qu3364

 D; M. K. Murthy on Feb 19, 2019
The above model vehicle no. Mh12qu3364 was delivered on 22/08/2018. The fuel gauge is not indicating correctly since delivered. The complaint has been brought to the notice of your dealer 114/5/6, pushpa heights, next to mhaske petrol pump, alandi road, kalas, pune, maharashtra 411015, many a times but of no avail. They are neither providing complaint register nor attending to replace the same. It is high time to brought to the notice of your knowledge after waiting for six months. Please take immediate action on the dealer under intimation to me....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — disk brake are not having built quality

 Jagan V P on Feb 18, 2019
Hi,

I have purchased a new apache160 4v in august. After driving 300 kms my bike front and back disks are giving a squeaking sound. I have done this complaint multiple time during my first, second and third free services. Apart from this couple of times visited the service centre for this issue. Tvs service centre guys in bangalore tells this is not a issue at all. But it is really annoying to drive my brand new bike with such a disgusting sound while braking. Really tvs has to do some thing about it or replace my disc brakes since my 2 wheeler is under warranty. Now am feeling very...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — crack in rr 310 rear mag wheels.

 milind revankar on Feb 18, 2019
Hi, my name is shantaram revankar from goa, i had purchased rr310 on 16th august 2018 n have ride it around 4000 km. Last week while travelling to my native, the bike went from a small pot hole on the main road of goa to maharashtra...in which the mag wheels got a crack n the air pressure went out in seconds by which i would had a mjor accident, only by gods grace i was saved... I just have to ask the tvs motors company, what kind of mag wheels have ull give for it, in which it has cracked down... Its a risk to our lifes ahead to buy such kind of bikes of tvs in future. When i had called the dealer...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter service

 Ramkumar Kalaiyarasan on Feb 17, 2019
The worst motor selling and service centre at thiruvarur. Right from the sales person, manager and supervisors no one is honest in the thiruvarur bharat auto agency. We bought a tvs jupiter during deepavali 2018. It is feb 2019. The complaints on the scooter are not addressed yet. So many phone calls showroom visits, all brought the tension over head. The worst ever showroom service experienced. I am not sure if the tv's company or the bharat agency headquarters is really going to address the irresponsible service provided by the thiruvarur bharat auto agency. There was a scratch in the panel when...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — service center was not open on sunday

 Nitin Jain 7171 on Feb 17, 2019
I m a resident of indore city.. I bought tvs jupiter on 8 july 2018 ie sunday from ahuja tvs a-1 vishnupuri near bhawarkua square a. B. Road indore.. I had asked if the service center would be open on every sunday.. And they said yes.. Then only we took the vehicle.. Bt today when we went, the service center was closed.. And when we asked about the complaint register they didn't gave us.. And said we don't keep complaint register.. All other showrooms in indore or everywhere in india are open on sunday but this showroom was not open.. So it was very unconvinient for me.. So please register my complaint.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — after 1 week starting problem

 Pujapandeyktr on Feb 16, 2019
Tvs motor company — start problem in jupiter classic new

1 review
Mo motilal soni on a june 18, 2018
Submit a complaint
Hello sir

I had purchased tvs jupiter before 6 month ago, in starting it works good. But now self start not working, and kick also not working.

Please solved my issue as soon as possible or replace my scooty if you are not able to find the issue. Please take hard action on it for this critical issue. I choose tvs jupiter classic first time that's was my life biggest mistake i think. If my problem not solved...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — poor customer service and worst bike service

 OnYour Own on Feb 14, 2019
We gave our ntorq scooter (Tn07 cr 5981) for first service and after we got delivered from service center my scooter stopped automatically if we accerelate above 40 and they took half an hour to deliver our scooter. Apart from that they dint even sign on the service checklist while delivering the scooter. When we called to complaint center, no response from them

Even when we got our new scooter ntorq delivered on jan 16th 2019 at morning 11.30 and they haven't checked the indicators lights were working or not. After the delivery we found out that the indicator wasn't working...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding steering position not correct

 Mukesh Sirmour on Feb 12, 2019
I have purchased tvs jupiter last year. I got defects in steering position. I have complaint during servicing about steering is not straight but still they had not taken matter seriously and still steering is not straight. It's dangerous for us in driving. Both service centre couldn't bother. Please clarify my issue

Tvs jupiter
Vehicle no cg 07 bl 2241
Dealer : riddhi siddhi tvs
Khubsoorat bhilai...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — very bad sivers

 Unnathi Refrigeration on Feb 11, 2019
Recently brought a tvs ntorq from chickmaglur i ordered is about a week ago i was willing to exchange my old scooter they agreed giving me11000 on the day of booking but on the day of delivery they refused to pay 11k and after long argument they settled for 10k the seals person was so rude on us and after all that battle they gave us the scooter which was not even washed properly it was all derty and it no were looked like a new scooter and try didn't even told any thing about the service and the functions of the scooter and it's almost been a week they not even gave us the tp number too overall...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — zest service varsha adambakkam

 Muthuswamy Durai on Feb 11, 2019
Dear sir, i gave my zest for 4th free service on saturday. They promised to deliver the next day. Then they said there is a problem with washing motor and the bike will be delivered today at 6pm. When we went at 6, the bike was just taken for wash and was delivered only at 6.45pm, after many chase.

Only compliant we have was self starter defect. Unfortunately, it wasn't attended. At the show room, we had to kick 8 times to start. When we enquired about it, they said by mistake they didn't attend. I don't know what did they really do for 3 days.

The vehicle was bought...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — emi problem

 Lavanya Sree on Feb 9, 2019
Difficult to pay emi
Worst app
If we go to airtel app doesn't receive money. First they said signature mistake that also they didn't t correct. Every month we are getting bouncing charge. Your app tvs saathi showing our emi finished within april 7. U r doing mistake we are paying bouncing charge. We r private employs searching where to send money that is one big question for us. From first month it started till this problem not solved. Please give us clarification....
Complaint comments  Read comments [1]Complaint category Loans

TVS Motor Company — product of bike is cheap quality

 rajeevraman6272 on Feb 9, 2019
I have purchased bike tvs apachee rtr 180 dl12sk6468 in jun end 2017.in one and half year i have changed battery twice one in warranty and other after just warranty. Clutch plate, catora and whole clutch plate assembling part. I have never received average more than 25 km. Also facing starting problem, bike vibrating in between the travel just like puncture. I m not happy with this bike and service centre. I always said same prob but he didn't check but when it convert into paid just completion of warranty he is checking part by part and telling all problem. Please look into the matter...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — facing starting problem in new bike

 Humayun Afridi on Feb 8, 2019
I purchased apache 200 4v racing edition on last friday and from saturday morning i m getting starting problem in that, i have to use choke before starting and from the front most of the part are not fixed properly, getting sounds while riding, i used choke 3 times per day whenever i started bike in 5-6 hr interval, i already went to showroom twice but they do somethings in the bike, but the problem still i am facing, i want to change my bike or refund my amount, its only 1 week i went to showroom twice, if this type of bike you provided then i don't want to perchase any tvs bikes.
Please...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache rtr 160 headlight

 RamjithGangan on Feb 7, 2019
I bought apache rtr 360 three months back.. I've done the first service at 600 kilometers.. Bike's headlight went off while i was travelling at night through heavy traffic at calicurt bypass.. My safety was at risk here. Bike cost was above one lakh rupees.. Such short life parts are kept in a bike which costs more than one lakh.. Is this fair?? After first service bike's break was loose and u had to come back again at the service centre to correct it......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — fuel leak

 Sharan Mc on Feb 7, 2019
Hello, i had bought a new tvs n-torq 125 on jan 10th 2019 from sona tvs mysore. I had drove for 650 kms when i noticed fuel leaking from the outlet provided near the kick start pedal. I immediately got the bike to access motors, ramamurthy nagar bangalore for servicing on 26th january. I had told the technicians the issue and they advised me not to worry about the leaking n it will be resolved. Exactly 10 days or 100 kms after service i have again started to face the fuel leaking issue. This is a new bike and i regret buying it cause of the fuel leaking problems. I’m requesting you to either resolve...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs sport bike service regarding

 Subash Dayanand on Feb 6, 2019
Dear sir yesterday i went to service my bike in your authorized dealer sathya jyothis motors pvt ltd in anna nagar madurai for starting trouble problem... I paid 2900rs for various spare parts change... Today afternoon i received my bike they said everything is ok... But again from today evening my bike is not working.. Same starting problem... Even indicator light is not working... Because of this a i am really upset... Please check with your dealer and solve this issue... My name is subash... My bike no tn 23 bs 2076......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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