TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 13%
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2799
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1665
down
498

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
885
down
269

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
13%
Complaints
2799
Pending
0
Resolved
353
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (359)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — delaying giving the registration number plate

 amit260895 on May 24, 2019
Hi, my name is Amit Mitra. I bought a tvs jupiter on 2nd May 2019 from Tristar TVS motors, Domalur, Bangalore. My RTO registration done on 10th May, and that day I got my regd. number for my vehicle through RTO message. But the showroom is not providing me the number plate, which they had promised at the time of purchase. Whenever I am asking for the plate they are saying it will be coming within next day I just need to wait. And on the next day same thing is repeating.
Though my vehicle is registered, I am facing problem riding it on road. Will be grateful if you kindly go through this and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — sub dealer not giving proper service as per his commitment

 Deepak Analdas on May 22, 2019
Myself sanjay jangaji shinganjude, i purchased tvs jupiter from subdealer arni, dist yavatmal, maharashtra. But as per his commitment he didn't give me service, i paid him all vehicle amount to him but he is not giving two helmets as per quotation & making me fool at every time, plz take action against him otherwise i will publish this in newspaper & take legal action...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — faulty bike delivered

 VenuGopal28 on May 22, 2019
Hi,
Right after one month of my bike, tvs apache rtr 200 4v in january 2017, bike started giving me ignition problems. Since i purchased with my father's hard earned money, i never troubled anyone but tried to get it resolved by tvs service centre. To my bad luck, they are in vain. Minutes after the second service, the bike started giving some ugly, irritating rattling sound. Despite repeated complaints and pouring of thousands of money, no tvs service centre has been able to solve the issue. The only answer i got was "sir, a defective product might have been delivered to you". This is the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — ntorq

 Vineeth Kotagiri on May 22, 2019
Dear sir/madam,
My name is vineeth. I have purchased ntorq (Red colour) on october 14th, 2018 from sri venkat sai motors, hyderabad. From the first day itself, i'm facing many problems with this scooter. I complained about those problems to service center guys but they never respond properly. Problems are
1) scooter doesn't start with self start. I have to kick that kick road around 15 minutes to start the scooter.
2) mileage is very low. You have claimed a mileage of 47 kmpl but my scooter is giving only 33 kmpl

My scooter is serviced 3 times upto now and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — service not done properly by dealer

 JaydipP on May 21, 2019
Hello,

My tvs jupiter's second service has been done on saturday - 18th may, 2019.
Yesterday, i found that one of the part of my jupiter's part was damaged during service (Found defect in below the seat part)

I've a concern with the quality of jupiter which i've purchased. I haven't except this from you.

I've purchased this bike before 4months (7th feb, 2019), after 4months if any of the parts are damaged, this is very weird....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs ntorq defective product delivered to me

 chandrasekhars123321 on May 20, 2019
Dear Sir/Madam,

I’ve purchased TVS NTorq 125 Disc (Grey color) on May 5th 2019, Sunday from TVS Trijal Motors, Marathalli, Bangalore, Karnataka – 560037, authorized main dealer, sales manager is Mr. Rajeev.
Within 2 days of purchase, May 8th 2019, Wednesday I’d to take the vehicle to the service center due to starting problem in the morning and evening hours and I have to press 40-50 times self-start button to ensure vehicle starts and also we tried even using Kick start multiple times but of no use.

After keeping the vehicle for 6 days, I received a...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — front disc brake problem

 Siva [email protected] on May 20, 2019
Sir i have tvs apache rtr 160 rear disc. Sir iam already changed my front brake master cylinder 12000 kms but remaing same problem i have asked company side. Company tell him master cylinder problem so you change master cylinder then your bike performance improve. Sir i have asked one question master cylinder every 12000 kms changing. Pls rly sir our quality is very bad sir. My brother bike pulsar is running 45000 no problem but my bike totally kms running 25000 but brake more problem...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — leaking petrol overflow pipe and the engine.

 Burhan Uddin Pasha on May 20, 2019
I have tvs jupiter scooty, which i have been using since 2015, i used to make every service service center in my jupiter in this service center tvs brass city moradabad in up. I complaint has not yet been fully complicated. Petrol leaking too much of my jupiter, out of the overflow pipe and from the engine i have been stuck around the agency for nearly 4 months but the service center i have not got the satisfaction of receiving anointment. I am fed up to reply to you, please reply to me, please write my report and leave me from this compliant you will be very gracious to bring....
Complaint comments  Read comments Complaint category Other

TVS Motor Company — tvs jupiter 1

 [email protected] on May 19, 2019
Dear sir,

I have purchased tvs jupiter from zummervala motors, chhani, baroda in july 2018.
From the time of purchase i have experienced so many troublrs with this two wheeler. Very first, there was an issue with indicators for which i had lodge the call and it was attended by the dealer but the issue was not resolved and vehicle became more noisy. I have requested to replace the model but they have denied. Recently, i came across one more problem with vehicle that it's accelerator is not properly working. Vehicle is sounding much bad compared to other two wheelers.
Sir.....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — I got a call that from tvs

 Venki Venkatesh on May 18, 2019
Congratulation! You are selected for mnc company banglore salary (8hrs + ot) 12000 to 15000 + bonus + food + accomadation
Bring 4 photos, all documents limited vacancies contact immeditly and bring (2000rs room +food + uniform purpose after 2nd month amount refund) #3/16, 4th block, 6th main road, nandini layout
Dr. Rajkumar punya boomi, kanterava studio bangalore_560096...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — headlight switch fitting complaint

 प्रदीप भारगवि on May 18, 2019
Sir,
I am pradeep from kottayam, kerala, bought tvs jupiter from thundathil motors c/o. Tvs motors kottayam 8 month before. This is the time of third service. On this time i asked them to fit a switch for head light for off. They agreed but on time of delivery it seems that it fixed is not in proper and they made a big hole and place a switch there. It is not suitable and the hole, they couldnt cover, they fix mseal all over there and many scratches on there. First time i asked about then they again repair but it is also like before and cover it with black isulation tape. They hesitated...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — till not resolve the problem

 jeetenpoddar on May 17, 2019
Prakruthi tvs, #1, jalahalli cross, nh-4, tumkur road, bangalore - 560057, bangalore north, karnataka, india,
Service manager - (Deepak kumar),

Still the problem is same, prakruthi tvs manager they know how to cheat, he called me on tuesday to check my bike - he said every thing is ok, he said he change the part, from my side i simply want one mail regarding that, then he said my service manager will come on friday he will check then i will provide you, so today is friday again i called him, he said my territory manager checked the bike, they change some part again, now you...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding tvs ntorq

 Deepak Dilton Dewar on May 17, 2019
Dear tvs team

I took a new vehicle tvs ntroq 125 @coimbatore vishnu motors... All was going smooth... But not even one month completed... Due to engine over heat back tyre 40 percentage gone.. Will attach the picture too please do the needfull... How can a new vehicle get complaint like this my no deepak dilton [protected] govt officer. I have taken four bikes 1st time facing issue like this... Please do the needfull that's it...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs latest bike

 [email protected] on May 16, 2019
Hi i have given service for my bike tvs let's at chennai thirumullaivoyal avish suzuki show room they have cheated me in service and put high bill u need this to register a complaint and take necessary action or else i will file a complaint against consumer court they gave me estimate amount 1500 but they charged me 2500 and in fact i told them to call me before do service and give me quote for the amount inspite they didn't call and they have completed the service without my knowledge...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — dealerships responsibility at, kalpetta wayanad kerala

 Jacob Kc on May 16, 2019
My bike met with an accident and i get it to the ' sona motors, kalpetta, wayanad.' athourised dealership at kalpetta for claiming insurance and to repair it. I have submitted all the required papers to the insurance company. The dealership also took rs 3000 advance for repairing. And now it's two months since then and they have not done it yet. Whenever i go there and ask about this they says that the parts has not arrived it is shame that the parts didn't arrived for two months so please take some action as soon as possible...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — poor customer service by, tvs, mahindra maradu kochi

 Ajojoy0009 on May 16, 2019
Hi,


I would like to register a complaint for the bad customer care service that i experienced at tvs mahindra, maradu office, kochi. I was not expecting the customer service to be in such a degraded shape for a reputed mnc like yours.

I booked a vehicle (Xuv 300, w8 (O) p) 25 days before from saudi arabia, where i work, so that i could give my family a surprise on my short vacation of 7 days. I paid the amount in full in advance. Initially i was delighted as the car was booked on time and expected delivery was the same as promised. A few days later, i called...
Complaint comments  Read comments Complaint category Car Dealers

TVS Motor Company — 2% extra pay on ntorq

 Praveen Sanjeev on May 14, 2019
I wanted to buy tvs ntorq bike using my debit/credit card in bridgestone rajajinagar. I was been told that if we use debit/credit cards then we need to pay 2% extra on total amount. Means i need to pay 1660 approx extra as bank charges. I want to know what is happening and why this is charged to customer.. So i decided not to go for tvs as they are looting people in these manner. Pls look into this and address the issue at the earliest....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defective engine in new apache rtr 160 bike

 Neeraj Sharma1974 on May 13, 2019
We purchased a new Apache RTR 160 Bike from TVS Motor Company through Authorized Distributor " Qamar Traders, Sambhal" on 10th April 2019. A abnormal noise has started came out from Engine. We informed to Distributor and TVS Motor Company both, but no response. After one month they responded and call bike for noise checking. They opened the complete engine part by part without confirmation. And it's lying open from 10th May 2019 at distributor workshop.

Now our request is to replace new engine as we don't want to take re-assembled engine in our new bike. It will affect the performance...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — front suspension oil leakage

 Suraj Barot on May 12, 2019
Hi,
I have purchased apache rtr 200 4v in july 2016, and now in this sort period of time i'm facing oil linkage in front suspension, very disappointed with tvs build quality after spending so much bike prices.
I'm a it person and i'm just using my bike to go office and back to home, no off roadings. My per day running could be around 15km in city. Total bike running is 8000 km and in this much kilometers of running the bike's suspension got damage.
Request tvs to give the resolution and support of commitments....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — documents issue for bike

 Abhiindia11 on May 12, 2019
Dear tvs team,

My name is subash chadra seth from village - mehnagar dist azamgarh up.
Sir i have purchased a tvs bike model no tvs star city + before 5 month ago but still i have not got any official documents though your authorised agency (Shreya tvs auto sales). Also still my bike registration is not done to till date even insurance documents is pending now..
Sir i told to your agency concerned several time but he is not responding positively only he is given different - different date.

Sir plz look seriously & do needful action asap, bcoz without...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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