| Address: | Bangalore, Karnataka |
Hi sir mam,
Sorry to tell this, but i'm having the worst service ever, at your mathikere store(FAST BIKES TVS). i own a apache rtr 160 bought on feb 8th. out of all the service, none were good. my complaints are not being honored. bike is really good but the service sucks!
i have a pulsar as well, (which happens to be of my own bro) the service of pulsar is 1000 times better than the service that i get from you guys(FAST BIKES APACHE)! REMEMBER The service providers will never be differentiated from the company, so when the service is bad, it means to say that you guys are losing the brand name and in the process valuable customers!
My complaint is; they have not even LUBRICATED THE CHAIN OF MY BIKE! this happened now as, my bike was still having some sound i took it to a mechanic near by BECAUSE the showroom is closed today., i was shocked to see my bike which was serviced less than 13 hours ago, had large crystals of mud in it! (behind the mud guard, below the seat, behind the saree guard, behind the name plate) the normal mechanics say us by showing us that the showroom guys have just water washed (and even that s not proper) and have done nothing! please give me your mail id and i shall send you the scanned bill along with my bike pics. pls revert back.
Regards,
Ajay,
[protected]@gmail.com
Bangalore-560054
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Apache RTR RD — Worst Service
Hi,I have bought a new bike on August of 2009.
The TVS service centre in karamana is really a worst one.
Few months ago i have met with an accident. The insurance company claims immediately with in a week. I have paid the amount fully. Still they took 1 more month to compete the work. i have waited for that one month. Then it is noticed that some paint work is not good some sracthes are there in the tank portion of the bike . I have submitted ma bike for the rework. Still they takes 2 weeks. What a worst***** service it is? They did'nt satisfy customers. From this experience i will not service in Trivandrum any more..I have to save my vehicle.. Please consider this one
Regards,
Suku PK