In an Accident my bike got damaged and requires a fuel tank, back disc caliber and a wiser.I have handed over it to the sneha service centre at Kothapet, hyderabad, 4 weeks ago.First they said that the fuel tank has to come from bangalore and it takes 4-5 days, but it took 8-10 days for the tank and after that they said that there is a problem with the back disc caliber and they have ordered and it will take more 4-5 days but it took nearly 8-10 days to get the product.
when I called yesterday ie., on 30-April-09 they are now saying we have no wiser with us and there is shortage in the product from the company and is also not available anywhere in the city.
These people are literally playing with me and I am unable to understand whether the problem is with the service centre or the company.
I am unable to understand what to do now, whom to ask.So I reached the consumer forum to help in getting the bike back.
I have also registered a complaint with the TVS company but heard no response. Was this information helpful? |
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