[Resolved]  TVS Motor Company — Rear bike tyre damaged under warranty period.

Address:

Chatra, Jharkhand

Dear Sir/Madam,

As i've purchased HONDA SHINE bike on 03/08/2012 from the dealer "Karla Honda" in hazaribagh (Dist.), Jharkand. As the bike's rear tyre got damaged (with in 2500 km reading). So i've informed this to Karla Honda (Dealer) & they told that they don't take responsible of this issue & said to contact & send the tyre to the distributor " TVS Tyre - TVS Shri Chakra ltd.", near bahvani pertol pump, Itki road, Ranchi. And after communicating to the distributor i've sent the damaged tyre to them. Later on communicating, i was told to send the invoice & the RC book & to this i've mailed those two scanned documents. Later on he keeps extending the dates & not responding to my quarries properly & my damaged bike tyre is with them (TVS Chakra ltd) from past 1 month & not taking any action.

As the scanned invoice copy is unable to attach so i'm giving up the invoice number - 12IN03767(booking no. - BO11154) .So i kindly request you to take immediate action on this issue & replace my tyre.


Thanks & Regards

Pradeep Kumar
Mob- +91-[protected]
e-mail ID - kumar.[protected]@gmail.com