[Resolved]  TVS Motor Company, TVS Apache — Spare is not Available on Service staion

Customers Name : S.M. Haree Anand
Reg. No. : TN 57M1069
Vehicle Purchased : TVS Apache RTR 160
Date of Buy : 7/1/2008
Dealer : Premier Motors, Dindigul District, Tamil Nadu State, India Country.
Dealer Code : 10251
Color : Titanium Grey
ENgine No. : 0E4A82060370
Frame No. : MD634KE4582A59971
Sof for 2 free service Completed

Job Card Sl. No. : 6103 Dated : 14.4.2008 Time : 02.30 Pm

COmplatin : My vehicle met a small accident and gave the vechicle for service on 14/4/08 (2.30pm) to the asbove dealer. ALl insurance formalities are over. Till date, my vehicle is not ready. Your dealer is simply telling, we ordered the spares but company is not supplying. Why too late in supplying the spares?.

Already 50 days gone. Today also I spoke to your dealer. I am getting the same answer. SO who is the responsible person?. Realy I am in trouble with out my vehicle.

I got your ID Card & Letter from TVS Smiles forever programe centre. I saw your ad - smiles forever - we love to see you smile!.

But, in this condition, how can I smile?.

Plese find out the problem and take necessary action immediately.

Thanks & Regards

S.M.Haree Anand,