[Resolved] TVS Motor Company / TVS Teenz Electric

[Resolved] TVS Motor Company / TVS Teenz Electric — CHARGING PROBLEM

K KIRAN KHURANA from Basi, Punjab

I bought TVS Teenz Electric on 2nd July 2008. Since from the very begininig here was charging problem. The vehicle never completed 30 kms in one charging. The position was pointed out at the time of service but your Chandigarh unit i.e CMPL Automobiles Private Ltd. / Ekam Auto Pvt. Ltd. Panchkula put off the issue on one pretext or the other. When it was repeatidly complained they replaced the charger but actually it was not replaced or some defective peice which only worked for a month. By the time warranty period of one year was over.Since the defect of charging the vehicle is con.tinuing from the date of delivery, the problem is deemed to be covered within the warranty period. The company is therefore liable to replace the charger at the earliest. MOTOR NO: OLIP72005542 CHASSIS NO: 1782CO2763 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Swaroopa Rani B

from Mumbai, Maharashtra

I have purchased a TVS teenz - electric exactly one year back i.e.on[protected]. At the beginning the vehicle a mileage of 45-50 km per full charge. Now a days it is giving only a mileasge of 25-30 KMs per full charge. I have contacted your Warangal show-room. But, they were not able to say exactly what is the problem. Hence, I request you to kindly inform me the exact problem and the remidies to overcome the problem. Further, my 2 other friends have purchased the same vehicle before me. Those vehicle are also giving the same problem. Kindly resolve the problem and inform us the solution.

ketan shah

from Mumbai, Maharashtra

dear sir,
we have purchased a tvs teenz 8 month back .suddenly one day it is not starting. we have sent the scooter to tvs authorised service station at bandra(west), mumbai. our vehicle no. mh o2 bf 9613 & chasis no.md622al1082b02343 .mr.phatak([protected]) who is supervisor there .is not able to find the fault as per his view the one of the below mentioned part may be faulty which he has ordered but company has not given the same .

part no. item

7. k7160040 dc convertor

16. k7060020 controller

10. k7150030 crim comp. throttle

scooter has been given to work shop on 13/11/2009. till the date they have not get the part.
pls. do needfull in the matter or give me my money back if you are not able to give services.
regards,
ketan shah
[protected].