[Resolved]  TVS Motors — Starting problems

Address:Kheda, Gujarat

I have recently bought a TVS Wego about seven months back in the month of July 2010.

RTO Passing No: GJ-7-BD-8117

I have bought this vehicle from a retail shop called SHREE AMBICA TVS which is located at the following address : SHREE AMBICA TVS, OPP. MAHA GUJARAT HOSPITAL, COLLEGE ROAD,
NADIAD
GUJARAT - 387001
Phone :
[protected] Address :

Email :[protected]@yahoo.com

I am absoluetly unsatisfied with the vehicle in terms of basic performance. Since the day I have bought this vehicle, I have faced nemerous problems. Startup issues, different volumes during riding , etc.

I have reported this problem several times to the dealer too. I have always been given back the vehicle after saying there is some minor problem or so. But the day I take the bike out again the same problems persist.

The last time (During second free service)the bike was serviced at TVS Showroom, Dholka, Near Kalikund circle, Dist: Ahmedabad, Gujarat
The vehicle was kept with them for whole day and then given back to me with full assurity that no more problems will exist.
But since two days that I got back my vehicle it is showing the same symptoms as before.

This has happenned for the fourth time in a row now. I am now pretty frustrated and I wish that I get a replacement vehicle for the same since it is very much within warranty. I am ready to talk to someone about this issue too, if you wish to contact me. My cell no. is [protected] e-mail: [protected]@gspc.in

Awaiting a quick response.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Low quality battery on TVS Wego

I have bought a TVS WEGO Scooter on October 29th, 2010 from Dhananjaya Motors, Muvattupuzha and serviced frequently within the time limit specified in service booklet. Before second service the battery become low condition and the complaint already entered in the dealers service slip. It was done at 28/01/2011. But the dealer saying that the all TVS WEGO shows the same battery complaints and all will be replaced by the company soon. The battery has 1 year warranty given by the company. But till date they are saying the same words, and also the TVS Area Office at Cochin replied the same. Three months passed away and the complaint is exciting. They are very irresponsibly replying now. I am very desperate with their scooter because it is new model and kicking like old scooter. I advise everybody who are interesting in the TVS Wego, please not prefer it because their service & responsibility are very poor for their product. They are cheating their customers.

Siby [protected]@gmail.com

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