[Resolved]  TVS WEGO — Noise from wheels

Address:Ernakulam, Kerala

i have Purchased a Tvs wego scooter frorm Periyar TVS Aluva (Kochi) on 20th of April 2013. For one month the scooter was running trouble free. I took the scooter for service at the end of one month. They changed the oil, did water service and tightened the brakes. On the next day when I took the vehicle for the first time from home a humming shrill noise was noticed when I rolled out the vehicle without starting the engine. The noise was from the front wheel area. when the handle was tilted to the right side the noise increased.But when the vehicle was started and driven the noise faded out.Every time when the vehicle is brought to rest for an hour or so... on the initial rolling the noise is reappearing and when the engine is started along with speedy rotation of the wheels the noise is fading out.....I took the vehicle to Periyar TVS....they say that this is because some water might have entered the wheel drum of the vehicle and the same will disappear with in a day or two. But 5 days have elapsed...but there is no abatement for the noise. I am confused on what to do?
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,
We regret the inconvenience caused. If you could kindly provide us details for the following, it would help us to help you.

1. The vehicle registration number, and date of purchase.

2.The service centre currently servicing your vehicle.

Please send us details to [protected]@tvsmotor.co.in. The department concerned will get in touch with you to sort out the issues with the vehicle.

Warm Regards
TVS CRM

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