[Resolved]  Uco Bank — rtgs fund transfer for our client

Dear Sir,
On behalf of our customer M/s.Radhakrishnan and Manoj current account holder we are preferring this compliant.This customer has to receive RTGS funds transfer from your Malpe (karnataka ) branch. Our branch viz-UCO BANK MUNAMBAM is RTGS enabled and IFSC CODE is UCBA0000989.
Your above branch is telling that our above IFSC code is not correct and they cannot send the fund.
The prblem lies, we presume, your banks central server may not have updated with that of RBI RTGS server. Though we have personnally informed the branch regarding this issue the matter still remains unresolved, as such our client is not able to get their funds in time.
Please look into the matter and help us to get our funds trasffered at the earliest.
Thanks,
regards,
sadanandan.t.s., senior manager