[Resolved]  UCO Bank - Dombivli Branch, Dist Thane, Maharashtra — Without notification renewal charges for ATM card

Address:

Thane, Maharashtra

Prashant here,

I have SB account with UCO bank using last several years. Last year I was offered for ATM cum Debit card stating that FREE life time witout any extra cost. Before accepting I asked again for any hidden charges but it was explained that there are no any hidden charges also.

In last month - October 2010, it was noticed that Rs 100/- were debited from my SB account. After enquiring with the bank it was explained that it is renewal charges which was not told me before issuing card. Even tt was not informed me before charging.

I wrote an application for credit the same amount to my SB account agian. Failing to do so it will attract to surrender the card. Expectly bank has not took any efforts. I wrote another surrender letter along with card.
An instruction in the letter stating that any further ATM transaction is performed with my SB account, bank will be liable.

After 2-3 days when I check out bank's site, it is found that Rs 100/- are chargable as renewal charges but after 2 years. In my case it was just 1 year complete.

I would like to apeal management o[censored]CO bank to ensure and confirm there own policies before launching any services into market and make aware about it to general public.

Prashant J
UCO Bank SB account holder.
Dombivli Branch.
Dist Thane