[Resolved]  UCO Bank, Itanagar — Non-payment of Fixed Deposit on frivolous grounds

I purchased a fixed deposit of Rs. 1.5 lakhs from the Branch in Dec 2005 for a maturity period of 3 years and the instrument was carrying a rate of interest 6%, so I decided to pre-encash my deposit and renew it for higher interest rate prevailing in July'07. But to my horror, I was informed by the the Bank that details of this particular fixed deposit is not available in their computer system and asked for sometime to settle the matter. They kept on lingering the matter on and on the pretext of inquiry and finally came up with nothing. Finally, i filed a complaint with the Banking Ombudsman, Guwahati and bank did not bother to represent the case. It was decreed by the ombudsman to make good the payment by 31st dec 2008 but despite the lapse of 3 months time, bank has not bothered to pay any heed to the decree given by Banking Ombudsman and still they have the same answer as beginning that inquiry is going on and the Branch office is yet to receive direction from the Head Office. Under these circumstances, I am groping in dark as to the recourses available to me for my hard earned money and the justice for my mental agony caused with malicious intent by the branch Officers.