[Resolved] Unicon Securities Private Limited — NON OPENING OF DEMAT ACCOUNT

natureloverankit

from New Delhi, Delhi

Address:

North Delhi, Delhi

Sir

I have moved the application for opening of demat account on 07.02.2011 along with the demat form and a cheque of Rs. 25000/-. The cheque was debited from my account on 14.02.2011. But my form was rejected on two grounds for which i have informed later about one ground only and also i was assured on phone on 16.02.2011 after clearing the same ground that account will be opened in next 2-3 days.

On 19.02.2011 they have come forward with two more ground of rejections.

And the relation ship manager which contacted me i.e. Reena Garg (Contact No : [protected]) is also not co operating and talking in a very rude manner.

For your persual my ref No is with Unicon Securities Private Limited regarding talk on the above topic is[protected].

Kindly Help and look into the matter at the earliest and guide me about the future course of action.

Thanking You
Ankit Bansal
Contact No: [protected]
[protected]
E mail: [protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Smasher

from Tumkur, Karnataka

I have applied for opening Demat Account with Unicon on 23rd Mar, 2011. But to my surprise I havent received any password for online trading as of yet even though this was the only mode in which i had chosen to transact.
On calling Customer Care(!!!) number 15th April, i was told that they havent posted the Password for my equity account yet. I requested them to do post my password.
Again till 6th May, i didnt receive my password and the same thing happened on Calling Customer Helpline number. So they took the request again and I had to question why does a Customer needs to Call for password after opening an Account!!! I didnt receive any satisfactory response.
Waited till 31st May and called the Helpline again and this time the guy on the phone said he'll check everything and call back in 20 minutes. After more than 2 hours i had to call and check and for the first time i got to know that my Equity Account hasnt been Active at all !!!
I had given 2 cheques of 10, 000 each which got debited from my account on 2nd April and 20th April.
On trying to call the Bangalore people (Mr Ganesh, who claimed to be the head of Bangalore operations) they never answered the calls or called back.
Also mailed my concerns to [protected]@uniconindia.in on 12 May but still havent got any concrete response from them.
Kindly Help on what steps can be taken to resolve the issue or against Unicon.

Thanking You,
Rajdeep Singh
Bangalore

Teamunicon.Helpdesk

from New Delhi, Delhi

Dear Ankit Bansal,

Thanks for writing in with your concern. We trust we were able to resolve it to your satisfaction. If you need any help in future, please feel free to email us at [protected]@unicon.in We look forward to your continued patronage.

Regards,
Team Unicon