[Resolved]  Unitech — Unitech Horizon - Aggrieved Apartment Owners

On behalf of apartment owners o[censored]nitech Horizon, Greater Noida, would like to highlight the trade malpractices followed by Unitech which is considered as an esteemed real estate company of India. Unitech is taking its customers for a toss.

1. Delay in giving possession of apartments by more than 1 year from the original promised date. Even after paying 95% of the cost of apartment, owners are at the mercy o[censored]nitech.

2. Possession letter comes with a shock of enormous increase in super area to already distressed customers. All of the sudden without any prior intimation Unitech has increased super area by as high as 68 sq. ft. at the time of possession. Not even a single sq. ft. of the increased area encompasses carpet area.

3. Time given for the possession is decreased from 30 days (as per contract) to 21 days. I believe in such a time of crisis glooming all over world, Unitech is in a desperate need of money.

4. Exorbitant increase in the maintenance charges from Rs. 1.25/= per sq. ft. to Rs. 2.50/= per sq. ft. Basic amenities for which the maintenance charges are given are not yet ready.

5. Unitech is seeking advance maintenance charges for a period of two years, even though the contract says for 1 year.

6. Society is in inhabitable state as no electricity is available from NPCL. Using power backup will cost as high as 200% to 300% of NPCL rates.

7. No Service Level Agreement is provided for maintenance of the society.
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Aug 14, 2020
Complaint marked as Resolved 
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It is indeed deplorable that his has happened and the same thing happened with me. All like minded owners who wish to file a complaint against them, lets get together and do it. My email address is vikasmal(at)gmail(dot)com Please do write in and lets file a case against them together. Cheers, Vikas.

My letter to UNITECH:

Unitech Limited,
P-7, Sector 18,
Noida 201301 UP

Fax:[protected] &[protected]: Phone:[protected]

Date: August 22, 2009

Sub: Execution and Registration of Conveyance deed and Physical possession of apartment no. xxxx, Block no. xx at Unitech Horizon, Plot No. 6, Sector Pi-2 Greater Noida
Ref: Your letter no: UL:RED:NRUZ:xxxxx dated 1.8.2009, received by us on 20.08.2009 (Speed Post Mark of 18.08.2009)

With reference to the above letter received on 20.8.2009 we find discrepancies in the total amount due to you and request you to kindly amend the same so that we can deposit the balance money with you.

At the time of original booking and as per the written and signed agreement, we have contracted for a total area of 1695 sq feet and NOT 1740 square feet; the price of the flat and all other considerations were completely frozen and there was no scope for you to bring out new things like 45 square feet on account of invisible and intangible factors, or whatever.

We completely disagree with your arbitrary decision and this extra cost of adding on 45 square feet from some other account for my flat booked on the firm understanding that everything was firm and final and we don’t agree with this as contractually we have agreed to a total area of 1695 sq feet and this revised area is not acceptable to us as this has been done arbitrarily and without any information to us or any consent from us.

As such, the extra amount you have included in the statement of account has to be decreased by an amount of Rs. 114957.00 and a revised statement sent to us immediately.

Furthermore the 4c charges have to be upto 18th of August 2009 when the letter was handed over to Speedpost as per the postmark on the envelope which also please correct and increase.

We await your revised statement.

Regards, Vikas Malhotra
Cc: Consumer Forum, Delhi
I completely agree with this. I am also one of the apartment owner of the unitech horizon and it's unfortunate to know that an esteemed company like unitech is resorting to such trade mal-practices. This is highly unfair. If you are one of the affected ones, please join us at "http://groups.yahoo.com/group/unitech_horizon_residents/" to protest against this act o[censored]nitech.
I completely agree with this and such things are not expected from an esteem company like Unitech and we should definately fight against this and if required take them to court.
This is outrageous, such practices by respectable business houses are not really in tune with the times and what we want India to become .

What is happening here is that the consumer will end up paying thru his nose receession or not and all these So called Business Houses worry about is filling their coffers,

Is there an end to their Greed .

Lets all as citizens of this Great country Unite for this cause against such malpractices whether we own a property in this project or not, if we keep quite now then who knows we might be next .

Lets drag them to court
This is not at all acceptable and that too from a reputed organisation like Unitech.This will lead to mistrust and loss of faith with these organisations and people will think twice before doing biz with them in future.

They have to be punished so that in future no person suffers like this and justice is done.
I think we should exposed the builder to media so that they can pass the message that on one side govt is asking for reducing the price of proerty and every items and these builds have been committing thruogh their different organisation (like CREDEI) but in reality they are asking for
higher amount at the time of giving the possession.
They have almost increased the balance possession amount to double (2.5-3.5 balance got increased to 5-6 lacs excluding registry amount).
Also they wants their customers to take possessino without completion of basic amenities in projects
and no connectivity with NPCL (Greater Noida electicity) thruogh sub station.
There is no electric sub station near to their Horizon, Greater Noida project till now and no roads, no nearby shopping complex even though they are runnig their 3-4 projects in same location.
IN my view they should start giving possessions to owners after completing the basic requirements and committed amenities and at least 50% tower ready for possession.
I think owners should check whether builder has received the OC (occupency certificate from Greater Noida authority or not) for his Unitech Horizon project before sending the Possession letter?
In my view sub station non availability for their project may be link to OC of greater Noida.
I agree and feel that this one sided attitude of the buliders should not be accepted.

As it is the contracts drafted by builders are one sided and with customers given very little choice.This is a classic case where a reputed bulider is taking people for a ride and not to sticking to even simple agreed terms and conditions.The project is well beyond its committed delivery and to top it up such an irrational attitude.

Once all the owners are united and together pressurise the builder, they will have to agree as defaults from their side are very clear and obvious.
Big banners and flashy billboards, all end up with one motive "extracting even the leftovers." Such malpratices are murdering the common man and shall continue to do so if we do not stand up against them. Afterall we are purchasing our own happiness not borrowing it from them, then why should we be at their mercy.

No, we must stop this and if we do not today then we shall become the bait tomorrow.
If you are owning a flat in unitech horizon, Greater Noida and want to be a member of our unitech_horizon_residents group (currently 35+ flat owners), please join the unitech_horizon_residents group on Yahoo website.IF you are unable to send a request for membership (may be if you are not able to find this group on yahoo serach), please send a request mail on :[protected]@gmail.com.
Please take care that we will only allow the real owners o[censored]nitech Horizon, Greater Noida to join this group so don't try to join for information only.
I totally agree with this complaint, and join hands with all the flat owners. I also own one flat in this project.

I propose to raise voice thru consumer court first, and make more internet and media visibility of the pains and overheads all the owners are forced to make.

This is shame on part o[censored]nitech as this is one of the first project to go for possession and its creating so much fuss and fraud. Its a REAL BAD business move for unitech, and company will not be able to grow or sustain its project in this part of country.

I would be difficult for Unitech to sell more flats with this kind of "I DON'T CARE ATTITUDE"
Hi Everybody,
I am living in Uk and bought the flat in Unitech horizon. Just worried from very long time now that why I am not getting the possession letter and suddenly found the complaints from this website.
First of all thanks for everyone who join the hands to get a justice. It's true if we will sit back then these builders will carry on making us fool.
Can somebody send me an update what is the status of the project at the moment. By reading the comments from above, it looks like that some of you have received the possession letter's but cannot understand how a builder can send the letter's even when the project is not completed.
I have not received the possession letter till yet but want to join the hands to get a justice. Please inform me about a coarse of action through email and I will do what I can by sitting in UK.
Join the yahoo group for latest updates and actions

Though we had formed this group 3 years back for Unitech Horizon owners but we would like to welcome all apt owners from any of the unitech properties to jointly protest against their mal-practices.
http://groups.yahoo.com/group/unitech_horizon_residents/.
While I totally agree with this complaint about Unitech Horizon Project, Its really surprising that after having made huge amount of profits ln the past ( upto 60%) Unitech Ltd. has now decided to ignore the problems of its valued customers and simply look for its own selfish betterment and interest.
Unitech is not only taking people for a ride while not to sticking to the simple agreed terms and conditions, Its also pushing its customers to pay more money while rest of the market is trying to faciliate better market conditions for its customers.

I still cannot believe that Unitech Ltd. could ever stoop to this level. What a shame... We all must make it a point to convey the misdeeds o[censored]nitech Ltd. and Mr. Chandra across all media channels and News Papers.
profit making indeed is at the fore front of any business activity. It is we, the owners who have to watch carefully and need to secure our interest and steer clear from the unjust demand of the company. If it is true, that possession is being given without providing the normal power from the UP electricity board, it is definitely high handedness of the UNITECH group to force possession on the purchaser who have put faith in their company disregarding the fact that their prices were already higher than the their competitors. We must have an internet association of the future residents or owners to force UNITECH to make people aware of their unjust dealings at the national level. I am infact surprised how they have secured the clearance from the UP Goverenment for handing over the possession. People should get together and demand that the basic eminities promised in the agreement must be respected before taking possession of the apartment, even if we have to go to the court jointly. A quick action in this regard is important and we must all get together.

OP JONEJA
I completely agree with this compliant. I’m very disappointed and feel cheated by unitech in horizon project. I have written several emails to unitech customer relation but no receive any email response so far. Its shame
There is another important factor that on one hand Unitech is demanding interest on late payment @18%and also charging compound interest, they want to only pay nominal charges for delay in possesion.The Builder as per equity and law is liable to pay interest at the same rate that it charges.
Check this if you are considering filing complaint against Unitech in a consumer court:
http://www.consumercourt.netfirms.com/consumercourtbuilder.htm
I alos agree with this complaint. I am very disappointed and feel cheated by such a repurted business group like Unitech. I had written so many mails to Unitech but all are unanswered and over phone there is no proper statisfactory reply from their end.

Unitech Limited — no service provided when it needed most.

I am enrolled with Race car helpline. customer code no. is SDZ 4690. Vehicle no. is UP-16E-5226. I was stranded on Noida- Greater Noida on the night of 27/07/2009 at around 10.30 pm. My tyre got punctured on my way, stepney was also flat. I called up all their numbers including the mobile no. of Mr. Batra through which we got the registration. To our surprise there was no response, we tried almost half an hour but could'nt contact them. Ultimately we drove ourself with flat tyre to almost 15 Km to reach our home at around midnight. Our tyre was totally finished and I had to buy new tyre/tube for my car. They are totally useless & we can't trust them in emergencies. They even do'nt have any mail ID on which we can lodge the complaint.

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