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Twinkle Group Complaints & Reviews

twinklegroup.com
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Updated: Aug 14, 2025
Complaints 117
Resolved
4
Unresolved
113
Bad 😕 It seems that Twinkle Group has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Twinkle Group reviews & complaints(117)

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A
April1974
Aug 14, 2025
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Request for information regarding my late father's investment

Dear Twinkle Investment Group,

I hope this message finds you well. My father, who passed away nine years ago, had mentioned that he invested funds with your company under my name and my daughter's name. Unfortunately, I do not have any documents or account details, but this was something he spoke about with great trust and hope for our future.

I kindly request your assistance in helping me trace any records...
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Dineish J Mangal
Apr 19, 2024
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Membership Surrender Receipt dated 18.3.2016
Membership Number ESM[protected] submitted to Wadala Branch

The Surrender Value has not been received by me.

Santosh R. Patwa
Twinkle Group customer support has been notified about the posted complaint.
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    B
    Banarsi Devi parajapti
    Feb 4, 2024
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    I Mrs banarsi Devi prajapati investor of twinkle star group in 2010 bit still I did not get my refund as I am the below poverty line class peoples, we need fund immediately, please let me know the complete process. Agent is not responding properly..
    Twinkle Group customer support has been notified about the posted complaint.
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      P
      Prakashjk
      Feb 3, 2024
      Feb 5, 2024
      This thread was updated on Feb 5, 2024
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      Address: 16-19,shilpin center,40, G.D.Ambekar Marg,, Wadala, Mumbai -400031

      I had invested Rs 50, 000 via certificate no LPQ[protected], and another Rs 50000/- via certificate no LPQ[protected] in Luxury hotel plan: platinum:5.5 years from their Vasai road branch, Mumbai on 9 th December, 2009 totally 0ne lakh rupees. Both certificates matured on 09/06/2015 and both certificates were duly submitted at their Borivali East branch. I have completed NEFT procedure by submitting Hdfc bank cancelled cheque by regular procedure at their branch. Till today I have not received any deposit money with interest from Royal twinkle Star club private limited, Mumbai by NEFT as promised at their Borivali East branch counter. Please do needful. I am a senior citizen. I require money for my medical treatment of hernia. Please help.
      Twinkle Group customer support has been notified about the posted complaint.
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      Since I require money for hernia operation at Borivali West hospital, please arrange to refund my deposit amount of one lakh rupees by NEFT in my Hdfc Bank, Mumbai at the earliest.Please do needful.I am a senior citizen.
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        M
        mikee05
        from Thane, Maharashtra
        Oct 3, 2023
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        Address: Thane, Maharashtra

        My Certificate No.JNM[protected], Plan Holder.: Mr.Manikandan M. Thevar

        Started my investment on date : 25/08/2012, for amount Rs.46, 000/- Still now year 2023, Didn't received single penny from it.

        While calling at Citrus office, they just say make a call towards our head office and the call gets decline.

        Dont know how ong it will take?
        +1 photos
        Twinkle Group customer support has been notified about the posted complaint.
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          S
          Sangitatawde
          from Mumbai, Maharashtra
          Aug 2, 2023
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          Address: Goregaon west

          Myself Sangita Tawde, after maturity Im not received ny amt, me & my husband sr citizen & we dont have son to look further us & our expenses, So I requested you pls retn as soon as possible my money. Thanking you.
          Twinkle Group customer support has been notified about the posted complaint.
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            M
            Magnil
            Jun 1, 2023
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            My & my wife's refundable investment of Rs.25000 and its interest amont not received in our joint SB. Bank account since 21/01/2003.I am having the receipt of the invested amounts.Additionally I also opened a reaccuring deposit for Rs.18000, by paying Rs.300 per month from 21/1/2003. Not a single Rupee I had received from the Company.
            Twinkle Group customer support has been notified about the posted complaint.
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              P
              pradip Dhau Madke
              May 1, 2023
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              It is informed you that our hard money was I in this company in 2011 but it was not yet received to us even though maturity had completed .please do it as early as possible to return our hard money .
              Twinkle Group customer support has been notified about the posted complaint.
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                V
                vijayagiyer
                from Vasai, Maharashtra
                Feb 11, 2023
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                We have deposited on monthly scheme for 3 years and after completion of the same, more than 4 years have passed but we have till date not received our payment.
                details of our accounts as below;
                1. Rajesh G. Iyer - membership certificate no. IIM[protected]
                2. Vijaya G. Iyer - membership certificate no. SNM[protected]
                3. Vaishal D. Bijutkar - membership certificate no. SMM[protected]
                Twinkle Group customer support has been notified about the posted complaint.
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                  A
                  Aarti Sane
                  Jan 29, 2023
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                  Date of incident -2016

                  Customer no - I can share my father's contact details on email.

                  When it was maturity date that agent told us there will be delay in payment, but you will receive your money, its 2023 still we haven't received.

                  I am requesting refund of amount invested in ROYAL TWINKLE STAR CLUB LTD.

                  I am making complaint on behalf of my father as his invested his hard-earned money & not able to understand these terms in deep, & sharing his contact number only
                  Twinkle Group customer support has been notified about the posted complaint.
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                    A
                    ABHAY SANJAY UTEKAR
                    Jan 15, 2023
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                    Address: 1919PRIYADARSHANI SOCIETY SAINATH NAGAR ROAD INDIRA NAGAR NO 1, GHATKOPAR WEST, MUMBAI, GHATKOPAR WEST, MUMBAI

                    Dear citrus team,
                    We have invested 15000 in your company, and I follow-up with agents but not respond please return my money
                    Twinkle Group customer support has been notified about the posted complaint.
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                      P
                      [email protected]
                      Jan 8, 2023
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                      Address: [email protected]

                      My father had invested in Royal twinkle star club ltd but still not received maturity amount. so please help me and resolve my complaint as soon as possilble.
                      Twinkle Group customer support has been notified about the posted complaint.
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                        P
                        [email protected]
                        Jan 8, 2023
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                        Fraud noticed

                        Address: [email protected]

                        My father had invested in Royal twinkle star club ltd but still not get my maturity amount yet so please help me and resolve complaint as soon as possilble...
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                        R
                        Reshma Hilary John
                        from Mumbai, Maharashtra
                        Nov 17, 2022
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                        Address: Sion,Mumbai

                        Myself Reshma E Kulve, my mother as the applicant and I'm the nominee.
                        Applicant Name: Meenal Eknath Kulve.
                        Nominee: Reshma E Kulve
                        Certificate no. EAM[protected]
                        Enrollment No. EP00417114
                        Enrollment date.[protected]
                        Plan Selected. ECO-ALMOND M.
                        Plan Period. 4 years.
                        Yet we didn't got our returns.
                        +1 photos
                        Twinkle Group customer support has been notified about the posted complaint.
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                          H
                          Himani Satpalkar
                          Oct 3, 2022
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                          We have invested our amount in Twinkle group as Certificate of deposit total all together was around 8 lakhs maturity we should get there is no notifications about the amount. Nothing is informed.
                          Twinkle Group customer support has been notified about the posted complaint.
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                            M
                            Milan G Prajapati
                            Sep 13, 2022
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                            I have twinkle policy and one policy is due but amount not credited and also this is the theft company government wants to take action against them and seal their company property and distribute money to customer
                            Twinkle Group customer support has been notified about the posted complaint.
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                              P
                              pinto precill
                              Sep 5, 2022
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                              Refund process

                              Address: Vasai west

                              We have bee trying to get in touch . There is no contact number. No complaint number. Please help.in contacting regarding the pending refund....
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                              A
                              avi198956
                              from Mumbai, Maharashtra
                              Jul 25, 2022
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                              Address: Kumbharwada

                              Dear Team,

                              My father have purchased the policy on 06th March 2019 but since the company has been closed and SEBI has taken all the asset we as public did not got the money refund from the company, Request you to share it with us or call us [protected] to collect cheque from Wadala office
                              Twinkle Group customer support has been notified about the posted complaint.
                              Jul 25, 2022
                              Updated by avi198956                               sharing the id details purchased via Agent from Vasai, Bussiness ID: 71004384
                              Jul 25, 2022
                              Updated by avi198956                               The Policy has been Purcahsed at 2009, Attached is the document

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                                P
                                Pratima r sahu
                                from Kalyan, Maharashtra
                                Jul 14, 2022
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                                Address: Kalyan East district thana Mumbai Maharashtra

                                Hello sir 2015 se Royal Twinkle group ke sabhi branch and head office Band Ho chuke hain Humne usmein payment kiya tha Paisa Bhara tha abhi tak bhi nahin mila hai please refund my money
                                [protected]
                                Twinkle Group customer support has been notified about the posted complaint.
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                                  P
                                  pramod6
                                  Jul 9, 2022
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                                  Address: 103/105, Shilpin Center,1st flr G.D. Ambekar Road, Wadala (E), Mumbai, Maharashtra 400031
                                  Website: citrusroyal.com

                                  I Bharati Patil had invested rs30000 on 11/01/2007 in Royal twinkle star club ltd for the period of 9 years my maturity was on 11/01/2016 and i did not get my maturity amount yet so please help me and resolve my complaint as soon as possilble.
                                  +1 photos
                                  Twinkle Group customer support has been notified about the posted complaint.
                                  Jul 09, 2022
                                  Updated by pramod6                                   Earlier I have mistakenly clicked as resolved, But my complaint is not resolved.

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