[Resolved]  UroGulf — Wrong information about their services

ഈ BINDHU JUSTIN, UROGULF സ്റ്റാഫ്‌ ആയിരുന്നു, അത് കൊണ്ടാണ് അവരെ സപ്പോര്‍ട്ട് ചെയ്യുന്നത് ...

I know UROGULF has the scan and send option… They are competent to handle any Indian certificate. They will first tell you to scan the certificate and mail it, if they have any doubt about the attestation and only after confirmation will ask you to courier the documents. This itself proves they are competent and capable.

MOHANESH

Many of my friends have attested the same certificate for UAE embassy from UROGULF... They have done the genuine process upto embassy attestation without HRD ... As far as UROGULF is concerned, they are capable and responsible... You can trust them

shamini

I feel they will do genuine process and they pocess the experience of so many years, but their rates are too high compare to other agents in Bangalore like Trawellday Tours in richmond crcle, riya Travels etc...these agents are doing a good service with low rates

UroGulf — false commitment

It was a harassing time dealing with the so called urofulf but thaks to God met the competitor Genius Attestation and relieved www.attestation.in

with my friend's experience with Urogulf, they perform criminal jobs and fraud jobs as well. Don't be surprised.If you pay them less or if they want to victimize some one for some reason, they will purposely get fake embassy seals on your original certificate and make it useless any where in the world.
Also they will arrange any fake university documents, like Kerala university verification letter with out your knowledge. They also claim falsely that they have a manpower agency. BEWARE!!!

I will not support you sachandran in this case, because Urogulf will not do any fake attestation. If they are confident about the procedures only they will take a certificate for attestation. Also they will not arrange any fake documents for attestation. After taking a certificate if they found it to be a fake document they will not even submit because they don't want to spoil there reputation in this field. As far as I know they have a man power agency. One more thing if you people post this type of comments it will not harm them because they already have a good name in this industry. And I agree with you in one thing there rates are high compare to other agencies, for they are giving better service compare to other agencies.

guys don't just rely or be dependent on these agents...its better to do all the work by your self. It will cost you more but still you will be confident of the work that you have done. Cheers

UROGULF is reasonable and competent enough to handle the attestation job. The online tracking facility is nice. Keep going...

I have attested more than 3 times through UROGULF...they are the best in the market within few days time... I wish Urogulf all the success in their future also...

i would like to inform everybody not to deal with urogulf for any attestation services they have pathetic response and nobody is responsible, even they dont know how long it takes to complete the attestation process, please search for alternate.

uro gulf is the worst ever service.it is very slow n these agents dont respond to u properly.they only keep telling that ur process is going on.
but once u submitt ur degrees u just forget the time.it will take ages for ur attestation to e done.
try another agent but never rely on urogulf.

Urogulf is the ONE and ONLY Registered Attestation Company in India.
Attestation Services is the Primary Service for them.
They have more than '160' offices in India.
They have own offices in UAE, Kuwait, Qatar, Oman and Australia also.
They have associate offices in all major countries in the world, like UK, USA...
They have more than '1200' dedicated staff.
And more over, Running a company with '160' plus offices and '1200' plus staff is not a simple task...but this company is doing it...Remember, they are not making any major ads...their satisfied customers are forwarding more customers...
They are not saying about them...their customers are doing it for them...
Remember, All other agencies, who are providing attestation services from India are registered for some other purpose and doing attestation as a part time/secondary job, but for Urogulf Attestation is Primary and other works are secondary...this is the main quality o[censored]rogulf. They are providing the best services...and off-course, they are taking a good charge also, They never do a fake attestation on your certificates...because they know the value of an original certificate and also they are doing all the process through their own offices. And they have an online tracking system. They are keeping all the records of your documents. There is no doubt, even after '10' years, you can verify your attestation process, if it is done through Urogulf. ... Urogulf Manpower Consultants have a 1000+ Licence... They are not doing Free recruiting...not taking any service charges, but they are recruiting high profile jobs, with standard companies...

I had submitted my certificate to URO gulf but they had charged the price which is double . They charged me 9000 per certificate (HRD +MEA + UAE embassy .Normal charge is only 3700 which is charged by riya travels kannur.Once i get the certificate the i am going to move a legal proceedings against UROGULF ...

i have submitted my certificates to uro gulf.
whenver i ask about attestation they just tell it will ber late. saudi embassy late. worst ever service. guys plz dont go to urogulf. they will charge you triple when compare to other travels.

WORST SERVICE. CHEATERS

Don't ever give your certificates to these fools GENIUS ATTESTATION DUBAI. They don't know the importance of degree certificates. I gave my certificate for attestation in return they gave my degree certificate like a USED TISSUE PAPER. When I told need to his manager they told me there is no manager and later they told he is sharjah and wont come to Dubai. When i spoke to the Manager he gave me a worst reply saying THIS IS HOW YOU WILL GET YOUR CERTIFICATE. They are bunch of fools and irresponsible staffs who cant even handle the life time worth Degree certificate.

CHEATERS AND WORST SERVICE === GENIUS ATTESTATION

I have the full chat response of the executive who came to assist me onlline ..when i was driven mad the way these people handle your situation and dont know basic ettiquettes to deal with a customer. They are unprogessional and arrogant.. These popel needs to be screened well before they are taken for jobs to handle customer. they are not worth It.

One of the ececutives called herself as SENIOR didnt even know how to talk on Phone. she asked me my name, " and immedialty she says" WHATEVER" Imagine???? how disgusting lady she cud be at this level to do such a task. I am the first time caller to EURO. such rediculous staff and the senior so called lady.. i will paste the whole of chat here.. have a look and read it well.. to know that you no more contact them for any assistance. They are not worth..if they want to establish themself..they need to REDO their staffs and give some training to talk with customer and also how to manage all kinds of customers. She also banged the phone on me...how dare ?? Imagine?? why are they paid salaries?

My chat with the executive after live calls were so horrible by them: Any other country they wud have been sued.

UROGULF attestation services [protected] DELHI OFFICE STAFF

A representative will be connected, please be patient.

Ashly enters the chatroom.

Ashly

2:05:28 PM

Welcome to
Urogulf Atttestation Services!. I am Ashly, How can I help you?

hi
shobha hrer
yr good name plz

Guest
2:07:37 PM
hi
u there
i called up your office
today morning at the earlist to get some information at the earliest

Ashly
2:08:08
hw can i help u

Guest
2:08:27 PM
i asked the agent how long does it take for her to get back to me with details
she said 30 mins


Ashly
2:08:44 PM
which office

Guest
2:08:45 PM
and then she asked me to forward all docs and my query

Ashly
2:08:52 PM
where r u at present ?

Guest
2:08:52 PM
i did so as she requested
after which she was least
bothered to reply
i am in kerala
and then again i call her
she again says 20 mins
again she doesnt keep her
word given to customer

Ashly
2:09:28 PM
which district

Guest
2:09:31 PM
i call her again
she again takes 10 minuTes from me
and again she doesnt respond


Ashly
2:09:52 PM
which district of kerala right now

Guest
2:09:52 PM
Kollam
again i call back
and someone called herself
senior..she answering my call

Ashly
2:10:10 PM
what r the documents to be
attested

Guest
2:10:15 PM
and she says mail is
alraedy sent
i am siting infront of the
system and till now no mail has come to me
is this customer service

Ashly
2:10:45 PM
yr documents plz
what r the documents
issued from which univ

Guest
2:10:57 PM
i[censored] need 2 hours ask ..or
keep me informed


Ashly
2:10:59 PM
which state

Guest
2:11:05 PM
i will say fine

Ashly
2:11:08 PM
tell me all this so that i can
help u

Guest
2:11:10 PM
but u keep fooling me
every now and then
and the women has to
ettiquettes to talk to customer
i[censored] do ur work righfully
who will be troubled

Ashly
2:11:48 PM
what are the documents that you
require to attest

Guest

2:11:51 PM
u dont do ur task to deal
with customer
where is your complaint cell

Ashly
2:12:12 PM
do u require attestation ?? (SEE THE ATTITUDE OF THE EXECUTIVE WITHOUT BEING BOTHERED ABOUT HOW I AM TREATED)


Guest

2:12:15 PM
whom can i send my complaint
cos u also not interested to listen to me

Ashly
2:12:40 PM
why r u wasting yr time ? Do you require attestation ? let's talk about it (THE EXECUTIVE SAYS THESE LINES TO ME)

Guest
2:12:45 PM
wow
what a customer service
Great
are you guys trained?
professionally for ur work?
are you professionals??
i handled 1000 customers in a day
not like the way you handle
customers
u are degrading your
organization
The management hiring
people like you..is loosing their brand name because of you executives
working for the company
who have no sense of
ettiquettes
mannerism
professionalism
u dont care of bother your customer is not happy with your services
how u deal with your guest
such hopeless service you provide and you are paid for it
do u also know that your salary comes thru the customer you handle
what experience have you provided
Hopeless
Ruthless
I will post in on media
so that world is aware of your services
u cant provide me a
complaint section email or number
that unprofessional you are
what?? are you threatening
me?? asking?? Do U want attestation??
who are you??
GOD???
getting paid for unprofessionalism
i will put this chat on google and media for people to see
did someone teach you word
of mouth is one attribute to bring you business and returning customer

SUCH IS THE SERVICE OF EURO BY THE UNPROFESSIONAL EMPLOYEES WORKING AND SPOILING BRAND NAME.

You guys did a great job. Even though there was flood in Chennai they finished the attestation including Anna University Hrd before the before the deadline. They really saved my job provided to me by UAE. Really hatsoff to you all. Moreover the customer support people talk very softly and kindly . Once again thank you everybody.

M. Nexi Vino

I submitted an experience certificate for Qatar embassy attestation in urogulf. After checking all the documents they collected documents and advance payment. But after two months they informed that, Qatar embassy attestation is not possible for experience certificate and they are asking the full payments for doing the job partially and they are holding the certificate.

It is agreed by the urogulf team for doing the Qatar Embassy attestation. If it is not possible they should not collect the documents. It is really cheating

Very worst Company. very slow service.