USB Modem Olive Vme 101 (Tata Photon+) — NON ACTIVATION

satyabrata tripathy

from Delhi, Delhi

Address:

Sundargarh, Odisha

DEAR SIR/MADAM,
I HAVE PURCHASED ONE DATE CABLE USB MODEM OLIVE VME 101 TATA PHOTON+ ON DT 22.04.2011 FOR MY URGENT REQUIREMENT OF INTERNET ACCESS. DEALER CONFIRMED ME THAT THE SAME WILL BE ACTIVATED WITH IN 1/2 AN HOUR.TODAY IS 28.04.2011, TILL NOW IT HAS NOT BEEN ACTIVATED. WHEN EVER I MAKE CALL TO DISTRIBUTOR HE SAID FAULT FROM THE TATA OFFICE, WHEN I MAKE CALL TO THEIR OFFICE THEY TRANSFER FAULT TO THE DEALER.
EVERY DAY I MAKE CALL TO CUSTOMER CARE, DEALER & THEIR OFFICES BUT MY PROBLEM NOT YET SETTLED.
ITS A CUSTOMER HARRASHMENT. I ALSO BELONGS TO A SERVICE INDUSTRY AND I KNOW WHAT IS CUSTOMER SATISFACTION.
THE SAME MAY KINDLY BE RESOLVED AT AN EARLIEST.

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Comments

anthonycarlos

from Mumbai, Maharashtra

DEAR SIR ---- I HAVE PURCHASED A TATA PHOTON DATA USB NO 92716622895150364555619 IN DEC 2010 WITH RS 5450 WORTH OF TIME FROM A DEALER IN GOA. IN THE LAST 6 MONTHS I HAVE GOT IT TO WORK ONLY 5 TIMES AND NOW THEY TELL ME THAT THE MONEYS HAVE EXPIRED. WHICH I FIND VERY SUSPECT. I HAVE FURTHER LOADED RS 1000/- ON AND IT STILL DOES NOT WORK. NOW THE DEALER AT BOMBAY TELLS ME THAT THE OLIVE MODEM IS DEFECTIVE. ITHEY ARE WILLING TO REPLACE IT BUT WANT THE ORIGINAL RECEIPT(AFTER 6 MONTHS AND RS 5450). I AM 87 YEARS OLD AND AM LEFT RUNNING FROM PILLAR TO POST WITH NON CONNECTIONS. MY PH NUMBER IS [protected] AND MY NAME AND ADDRESS ARE
ANTHONY CARLOS
A/8 TRACY COURT
BAMMON VADDO
CANDOLIM
GOA

PLEASE HELP

ANTHONY CARLOS