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Tata Photon

USB Modem (Photon Plus) — device is not working

i bought a USB modem (SXE 1280 #EUSD317348) on 24th june 2009 from KAIN Telecommunication ( TATA Tele services limited )Address A-15 Kailash Colony, GK Part-1, New Delhi -110048 for Rs.2669/-
This modem worked only for two days. then stopped working.
I have contacted the above mentioned party 15 times but there is no positive response from them, even they don, t pick up my call.
I have lost hope that they can do anything regarding this matter
kindly consider the problem & take necessory action

thanking you
arun choudhary
[protected]
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