[Resolved]  Used car loan — pre closure charges

I had taken a used car loan on may 2009 for Rs.140000/. On that time the person approached from icici offered the following
1. Used car loan is eligible for rs.140000/- based on the salary.
2. 2% pre closure charges will be taken if the loan closed on or before 6 months, from the date of loan sanctioned. After 6 months no pre closure charges.
3. This is a special scheme to promote the car loans.
On the basis of the oral information from the icici bank people (here was in goodfaith in the words of persons representing the ICICI BANK and accepted the loan and signed the documents blankly wherever they showed me in the printed documents for the loan) This is my first experience with the ICICIBANK.

Now I got some money and wish to remit this amount in the car loan account. When I try to remit the amount towards loan account through your Ernakulam MG.Road Branch, the concerned person charges 5.5 % preclosure charges for the amount remitted to the account. I explained the details to the concerned and given the details of persons contacted me for the loan. But these persons are not in the ICICI bank and are not responding over phone and told me the inablity of avoiding preclosure charges.

Sir, I am not changing the loan to some other bank but remitting the amount from my own account. In the above circumstances, is it genuine to take preclosure charges? I Feel you are punishing a regular and genuine customer by taking preclosure charges of 5.5%for remitting our own money to earlier repayment of loan. Normally punishment is given to irregular or cheating customers. In my case it entirely different and what a unusual banking practice you are doing?

So far I have not remitted any amount and honouring your monthly payment as earlier months. Please infom me what i have to be done in this case. mt phone no [protected]..
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Aug 14, 2020
Complaint marked as Resolved 
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Used car loan — complaint about used car loan

sir,
I have taken used car loan from HDFC, of rs. 70,000 but you have provided me a cheque of rs. 60,000 only. I want my remainig rs. 10,000 and my car R.C.

Used car loan — n o g

dear sir
i had entertained a used car loan with your bank which loan account no. is LUJAI[protected] I REQUESTED FOR FORECLOSER ON APRIL 6 2010 AND THE PAYBLE AMOUNT WAS CALCULATED BY YOUR BANK WAS 31692.90 RS AND I HAVE PAID THE SAME ON THE SAME DATE BY DEPOSITING IT IN YOUR BAND .THEREAFTER I COULDNT GET THE NOC TILL YET ..I HAVE CONTACTED MANY TIMES TO YOUR BANK BUT STILL THE SITUATION IS THE SAME .SEVERAL TIMES I CALLED YOUR PERSONS ON CUTOMER CARE NO BUT THEY SAID THAT MY NOC IS BLOCKED BY SOME REASON BUT THEY DONT WANT TO TELL ME THE REASON I WENT TO YOUR SHREE JI TOVER JAIPUR BRANCH AND GIVEN MY REQUEST ON PAPER BUT THE RESULT IS ZERO.. MY LATEST REQUEST TO CUSTOMER CARE WAS DONE ON 13 SEPT 2012 AND THE REQUEST NO IS[protected] AT 6.30 PM ATTENDED BY MR JOHN .NOW PLEASE LOOK INTO THE PROBLEM AND DO NEEDFULL.OR I HAVE TO GO THROUGH LEGAL PROCESS

ASHA RANI MAAN
69/124 V.T.ROAD MANSAROVAR JAIPUR
MOBILE NO

[protected]

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