[Resolved]  Vajra - BMTC — Buses follow their own routes

Dear Sir/Madam,

I am aware that the bus services in Bangalore is more than horrible. But I would still like to bring this to the notice of the concerned authorities. I travel from Central Silk Board to BDA Complex (BSK II Stage) everyday. After the road that connects BDA Complex to the Deve Gowda petrol bunk road was closed buy a height barrier, the Volvo buses seem to take the routes of their choice. Some people inform us that they wont stop near the complex and tell us to get down about 1/2 Km. away. I wanted to bring this to the notice of the authorities but I was waiting for it to repeat a considerable number of times. Please find below the ticket details of my latest journey. I know it is only 13 Rs and the government will not do anything about it. I am not even sure if this will be read by anyone. Buses cannot decide what route they take. It has to be decided by the authorities at BMTC. I am well aware that this article will go waste.

Ticket Details -

No: 00039273
Dated: 01/02/10
HSRSI APARM to KADIRENALI
Rs. 13.00

Bus No. 500 K (As per display on bus) - As per ticket - 500KA2
Registration Number: KA01 FA 2015

Regards,
Karun
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Complaint marked as Resolved 
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Complaint comments 

Comments

Hi,

Too fast or too slow, both are infuriate .

I travel from Kadugodi [Whitefield ] to HAL main gate everyday for last 2 years . I travel either in BIG10 or in Volvo bus .
Now a days its noticed the buses - BIG10 are crowling like anything by catching up more travellers [May be BMTC has put some some target and to achive that Drivers and conductors are waiting to get more travellers].
So to reach office intime I started travelling in Volvo - 335E .The bus charge towards ITPL - whitefield area is more when compare to other areas in bangalore .But in intention to reach office intime I chose Volvo. But today [15th Feb, 2010] it was too horrible to travel in the Volvo as it was too slow and took more than 1 Hour to reach HAL main gate even there was not traffic.The bus started from Kadugodi at 8.26AM [Ticket No.[protected]] . Except in signals I could not see more traffic on road . Normally in such days it will take only 30 to 40 min to reach HAL Main gate .The conductor was stopping in all the places where all the travellers want to get down . From the driving itself we could understand the driver and conductor wanted to delay the travel .

I asked Conductor why the bus is going too slow and all will be late to office in the morning time . He told due to traffic block . The recorded answer .

In such situations many use to get down and catch another bus to go.
Money also matters . we cannot do this always spending double charge .

In the morning time all are in too much of hurry to reach their work places in time and in that time if BMTC bus services is not convenient, what the public should do?

This is too much and we request you to take some sudden action to help the public .Otherwise more will start travel in their own vehicle and which will increase the traffic blocks in Bangalore .

PLease take some supportive decision to make the travel more convenient .

Thanks
i want to complaint bout the behaviour of bus conductors and drivers towards north indians especially.they dont stop the bus at the bus stop..they stop so far frm the stop...nd if v asked regarding this they start behaving horrible...this spoils the hospitality of banglore...nw this is gone too much nd v all request to bmtc, plz take some serious action towards this matter.

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