[Resolved]  Venus Gas, Bharat Gas Distributor, Ambalamukku, — non delivery of cylinder

Address:

Thiruvananthapuram, Kerala

I am a customer [ CONSUMER NO:14453]of your gas supply agency ( Venus Gas, Ambalamukku, Trivandrum).I have booked for refilling of gas cylinder on 04.12.2010 via SMS and my booking reference is 4860599. Since it was not delivered, I reminded the distributor on 16th and got the reply that there was some problem in networking and it would be delivered on the same day itself. Till date the same is not received. After that, when we tried to contact the distributor several times continuously from 10 am to 5pm all the telephone numbers were either engaged or not responding. It is a regular practice that the refilled gas cylinder is delivered only after repeated reminders from our part. PLEASE DO THE NEEDFUL ARRANGEMENT AT THE EARLIEST.

Yours truly,
SUNIL T T