[Resolved]  VLCC — Cheated

Address:

Bangalore, Karnataka

I took facial hair reduction package from VLCC last October. They promised guranteed hair reduction in 6 sittings. I paid 25 K for the package which included laser plus glycolic peels. I have taken 8 sessions now and still there is not considerable reduction. I also felt that the sessions were not done with the intention to show goos results so that I buy their extended sessions. On last day Doctor did not did it properly and told me that it might require 5 more session which will cost 10 K more!!!!
There have been lot of instances durng this time frame of 1 year which shows how careless and unprofessional and uneducated they are.
1. Doctor sold me laser with glycolic peel, while during laser glycolic peels are not advised
2. Doctor told me to come with full hair growth and if I feel bad about it I can cover it using bleach, which again should not be doen with laser
3. I told in the beginning I have PCOS and have extremly sensitive skin, after first session of glycolic peel they told me that my skin is sensitive and I would need some other peel which is 1500 rupees more than glycolic peel. I told them this in the starting that my skin is senstive, then why they have sell me something which they know will not suit my skin
4. At the end of the session, when doctor did not see much improvement, then she asked if I have PCOS, which i told them before buyoing the package. She said that people with PCOS do not show good results!!! Then why did they sell the service to me!!!

I feel completely cheated. After spending 25 K again I will be dependent on threading or other means of hair removal as this may help after 5 more sessions....which again is a big question....