VLCC Customer Care

Have been continiously following up regarding cancellation of a beauty package of 21k from month of march, 2020 when the corona pandemic started as i became jobless and i immediately informed Mr.Prasanjeet of VLCC Bhubaneswar, Vanivihar Branch and to his fellow managers and they committed me not to worry as they will help in cancellation but till date no such resolution has been received. I am in totally under mental pressure because of VLCC harassment mentally during corona pandemic when there is no job.

I had paid for four kerafusion sessions in october 2019.Thereafter i took one session in December2019.Still my 3 sessuons are left.But the centre manager at VlCC kasba, Bosepukur, Kolkata refuses to give the remaining service in this month as it is nearing Durga puja which is still around 20 days later.She is ready to give service fused with some other paid service that i need to pay afresh.Also note that the service cant be waxing coz its service charge ia low.It has to besome kind of big budget service.she will let me utilose my prepaid package only after Kaali puja.

Preet vihar center manager minakshi's altitude towards clients is not nice. No staff is there in vlcc dress and lower working staff who give therapies to clients is not properly trained and educated they advice to client their own personl services like massage and their charges for home and in centers they are talking about their incentives to clients. Apart from this no one is there on reception to recieve the client they make groups in rooms and chat togher no one tk cr of clients updates. They change appointments according to their covinience.

My wife enrolled for vlcc slimming course in december 2018 through their dwarka branch and we took the bajaj emi option.in the next quarter due to an unfortunate incident, the centre was closed and we were given the only option to visit another branch (Approx. 12-15kms) to continue availing the services. We expressed our limitation due to travel time involved and since then we have been fighting for a refund. Overcall they agreed to adjust the pending amount of 28000/- against beauty services and also agreed to provide complementary services of rs5000/-, but the team has not responded over the mail. We tried calling them and chasing them over the call and mail respectively but all in vain. We are looking for a full refund along with compensation for delay and harassment.

Hi kindly check as took sliming session at Vlcc gurgon Center no response from them as want to switch my Center to Kolkata kindly rply

Https://www.consumercomplaints.in/vlcc-sexual-harassment-c2079242

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