[Resolved]  VLCC — service and false promise.

Address:

Bangalore, Karnataka

Very poor, Actually ridiculous. On 30/07/2007 i came to vlcc for eyebrow hair reduction and consulted Dr Smitha and she assured me that the hair will never come back after six session, and Dr anupama did the laser for me. after 5 session also hair in my eye brows was same as it was earlier. dr anupama said once the 6th session is over then it will not come. But while doing my 6th session she burned my face above the eyebrow. the marks of the burn still there. then i got angry over this they were saying this is part of the session. what is this we come to vlcc to look good not to get burn marks in the face. then they told me to meet branch in charge Dr anju she only gives me the ointments name i have bear all the charges for the fault done by the vlcc inexperience staff, first she prefer me silver x then marks didnt go i came back again she gave me another name ritino a aagain same thing glyco a. i got fed up with this and she said like it will take some time, till now i have the marks. eye brows still like that only and marks as well. this is very pain ful experience and physically and mentally. i want solution for this and i except some serious action for this from higer managment.No pk/012889. Package no[protected]. i paid some 7000/-rs . i lodge the complaint in vlcc customer service but they too are helpless and no response at all.