[Resolved]  VLCC — cheated by vlcc officials and ceo provides false confirmation

Address: Mumbai Suburban, Maharashtra

VLCC Vashi has taken money stating that they are for guaranteed packages. Other packages without guarantee cost less is what the counsellor told me,

they have careless and negligent staff who are not experienced and I had to face many problems because of that
The officials said they were sorry about what happened but refused to give me the refund

I spoke to the vlcc customer care and communicated with the CEO, these people told me that whatever was promised to be delivered to me and has not been deliverd, I shall get my refund

However VLCC CEO has also cheated me by confirming that per discussion with customer care officials, I shall get my refund, however I am still awaiting my entire refund

Later they told me that I could take the salon services for the money that is due to me. I have refused to take it because I have paid for weight loss packages which were guaranteed, and because of incompetant staff, the weight loss and inch loss did not happen per their commitment. I do not need salon services so why should my money go waste

I am still awaiting my entire refund, VLCC officials are not responding

I am communicating with them since August 2012
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

VLCC Vashi has taken money stating that they are for guaranteed packages. Other packages without guarantee cost less is what the counsellor told me,

they have careless and negligent staff who are not experienced and I had to face many problems because of that
The officials said they were sorry about what happened but refused to give me the refund

I spoke to the vlcc customer care and communicated with the CEO, these people told me that whatever was promised to be delivered to me and has not been deliverd, I shall get my refund

However VLCC CEO has also cheated me by confirming that per discussion with customer care officials, I shall get my refund, however I am still awaiting my entire refund

Later they told me that I could take the salon services for the money that is due to me. I have refused to take it because I have paid for weight loss packages which were guaranteed, and because of incompetant staff, the weight loss and inch loss did not happen per their commitment. I do not need salon services so why should my money go waste

I am still awaiting my entire refund, VLCC officials are not responding

I am communicating with them since August 2012
vlcc has no right to cheat customers
they have inexperienced and careless staff, they have no right to play with health of people

if they do not the capabilities they should give false promises and take money from people
I was also cheated by VLCC.
I faced some serious issues.
they produced me false bills and no solution.
I told them producing false bill is a serious crime.
They told me their higher officials will take care of it.
Its more than 2 weeks, yet no reply.
They even don't hesitate to do such illegal things.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    942
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information