[Resolved]  VLCC — cheated by vlcc officials and ceo provides false confirmation

VLCC Vashi has taken money stating that they are for guaranteed packages. Other packages without guarantee cost less is what the counsellor told me,

they have careless and negligent staff who are not experienced and I had to face many problems because of that
The officials said they were sorry about what happened but refused to give me the refund

I spoke to the vlcc customer care and communicated with the CEO, these people told me that whatever was promised to be delivered to me and has not been deliverd, I shall get my refund

However VLCC CEO has also cheated me by confirming that per discussion with customer care officials, I shall get my refund, however I am still awaiting my entire refund

Later they told me that I could take the salon services for the money that is due to me. I have refused to take it because I have paid for weight loss packages which were guaranteed, and because of incompetant staff, the weight loss and inch loss did not happen per their commitment. I do not need salon services so why should my money go waste

I am still awaiting my entire refund, VLCC officials are not responding

I am communicating with them since August 2012

vlcc has no right to cheat customers
they have inexperienced and careless staff, they have no right to play with health of people

if they do not the capabilities they should give false promises and take money from people

I was also cheated by VLCC.
I faced some serious issues.
they produced me false bills and no solution.
I told them producing false bill is a serious crime.
They told me their higher officials will take care of it.
Its more than 2 weeks, yet no reply.
They even don't hesitate to do such illegal things.